Engagement Manager

6 days ago


Kuala Lumpur, Malaysia Data Solutions Sdn Bhd Full time

The Digital Library provides online platforms where users can access and drill down digitized content into useful information for their professional needs.

Elaw.my is Malaysia’s largest database of court judgments and legislation, streamlined in a powerful, yet user-friendly engine for busy legal practitioners like you.

The Digital Library Sdn Bhd is proud to work with The Legal Review Sdn Bhd in Malaysia to host its legal-centric data on elaw.my.

eLaw is a subscription service to lawyers and corporate/government legal counsels where they can search for court cases and legislation. We also have other software focused on the legal fraternity.

We at The Digital Library Sdn Bhd are pleased to announce our openings for Marketing Executives. The details are as follows:
**JOB DESCRIPTION**
- Operating as the lead point of contact for any and all matters specific to your accounts
- Building and maintaining strong, long-lasting customer relationships
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit.
- Satisfactory problem-solving skills to help resolve customer complaints or needs
- Excellent verbal and written communication skills to communicate product ideas to clients
- Up-to-date understanding of the industry’s consumer behaviour
- Strong customer service and interpersonal skills for dealing with different types of customers and clients
- Exceptional analytical skills for interpreting client data
- Time management and multitasking skills to handle multiple tasks and clients at once
- Advanced negotiation skills to close contracts
- Strong organizational skills and attention to detail

**REQUIREMENTS**:

- Bachelor's in Law or any related in law studies/business.
- 2 years’ experience in Litigation.
- 1 year experience in Business Development.
- At least have experience using eLaw or any other legal research portal for litigation research.
- Must be able to communicate well in English, Bahasa Melayu
- Can work independently.
- Open to Malaysian citizens.

**Job Types**: Full-time, Fresh graduate

**Salary**: RM4,000.00 - RM5,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Maternity leave
- Parental leave

Schedule:

- Monday to Friday

Application Question(s):

- How does your experience and background fit into this role, and how can you contribute?
- Bachelor's in Law? Yes or No?
- Do you currently use eLaw or any other legal research portal for litigation research? If yes, what portal are you using?

**Education**:

- Bachelor's (required)

**Experience**:

- Litigation: 2 years (required)
- Business Development: 1 year (preferred)


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