Duty Manager

A Duty Manager will be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests includes performing check-in and check-out procedures. - The Duty Manager should present...

A Duty Manager will be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests includes performing check-in and check-out procedures. - The Duty Manager should present...

The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. - Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service - Ensure correct communication between Front...

First point of contact for guest enquiries and complaints. - Maintains and be aware of the importance of guest recognition. - Monitor and manage front office operations on a day-to-day basis. - Train new hires and mentor existing GSA & trainees - Incident management, investigation and reporting. - Daily rounding and reporting to the Management team any...

**Job Summary**: - To supervise operations in assigned sections to consistently and profitably deliver a high quality guest experience in accordance with established standards **Main Duties & Responsibilities**: - Ensures implementation of SOP and all policies & procedures related to the department. - Ensures all guest requests and complaints are handled...

Oversee daily operations of the hotel during your shift. - Ensure guest satisfaction and handle any issues promptly. - Supervise front desk, housekeeping, security, and maintenance staff. - Coordinate with other departments to ensure smooth service delivery. - Manage bookings, reservations, and check -ins/check-outs. - Manage online platforms including...

Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service - Ensure correct communication between Front Office and other internal departments - Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests - Assist Front Office...

This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Mercure Penang Beach is situated on a tranquil stretch of white sandy beach in Tanjung Bungah, overlooking the Andaman Sea, the resort is 24km...

Supervising and guiding the front office team and coordinating the team's work schedules. - He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests. - Comply with legal requirements in a lodging property. - Accurately process all cash and credit card transactions in...

JEN Penang Georgetown located in the lively and cultural George Town, JEN Penang Georgetown by Shangri-La is at the centre of it all. JEN Penang Georgetown by Shangri-La is a proud recipient of the Malaysian Association of Hotels (MAH) “Clean & Safe Malaysia” certification, verified by Bureau Veritas, the World’s leading testing and inspection agency....

1) Overseas and arrange daily operations happen within the property. 2) Organizing activities and assigning responsibilities to employees to ensure productivity. 3) Resolving issues regarding hotel services, amenities, and policies. 4) Monitoring employee performance and conducting regular evaluations to help improve customer service. 5) Collecting...

Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service - Ensure correct communication between Front Office and other internal departments - Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests - Assist Front Office...

Responsible for preparing and cooking of daily meals (breakfast, lunch & dinner) for approximately 80 - 100 people. - Training provided, work in a nurturing environment with a supportive team - Free Meals while on Duty **Summary** We are looking for individuals driven by a passion to serve the Visually Impaired community. If you love to cook and you...

Responsible for the general administration and profitability of the operation of the Front Office Department - Attends operations briefing and highlights important points from the daily guests’ arrival list, occupancy forecast, causes for variance in reservations forecast and previous days’ occupancy against forecast - Conducts Front Office Meetings on a...

Key ResponsibilitiesManage front office operations, focusing on exceptional customer service and satisfaction.Maintain open communication channels with guests and staff to resolve any issues promptly.Collaborate with other departments to ensure seamless guest experiences.

在輪班期間監督酒店的日常運作。 - 確保客人滿意並及時處理任何問題。 - 監督前台、客房服務、保全和維修人員。 - 與其他部門協調，確保服務順利進行。 - 管理預訂、預訂和入住/退房。 - 管理線上平台，包括系統管理。 - 訓練和指導的能力。 -...

**Job Summary** To assist Manager in planning, organizing and directing the overall of the outlet operations as well as maintaining quality of standards in a manner consistent with Cititel Penang. **Duties and Responsibilities - Operational** 1. To supervise and oversee the operation and administration of the outlet. 2. To ensure the smooth and efficient...

We are hiring Assistant Manager/Manager, Sales. Responsible for establishing business for Ascott Gurney Penang accounts, planning sales strategies and meeting sales objectives, supervises fellow colleagues and executing sales activities. - To supervise and motivate sales team in achieving sales targets. - To plan for sales territories and blitzing areas. -...

**Job Purpose** The Human Resources Manager / Assistant Manager will manage the full spectrum of HR functions including recruitment & selection, compensation & benefits, performance management, employee relations, industrial relations as well as office administrative duties and other HR related services. **Key Duties & Responsibilities** - Recruitment:...

Manage, coordinate, and supervise the overall works of building construction. - Monitor overall reporting of work progress and schedule to the Management. - Lead a team of site personnel and workers in the planning and execution of day to day operations. - Provide support by responding to issues/problems arising. - Coordinate and liaise with all consultants,...