Duty Manager

6 months ago


George Town, Malaysia Lifework HR Services Sdn Bhd Full time

The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations.
- Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service
- Ensure correct communication between Front Office and other internal departments
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Assist Front Office management in the training and development of the team
- Assist Front Office management in reaching key KPI index such as guest satisfaction, upselling results and guest personalization.
- Liaise with the Front Office Manager to establish, review, and monitor standards within each section of the department.
- Organize effectively and efficiently the Front Office operations according to policies and procedures

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Rotational shift


  • Duty Manager

    6 months ago


    George Town, Malaysia Agensi Pekerjaan Lifework Sdn.Bhd Full time

    A Duty Manager will be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests includes performing check-in and check-out procedures. - The Duty Manager should present...

  • Duty Manager

    6 months ago


    George Town, Malaysia Agensi Pekerjaan Lifework Sdn.Bhd Full time

    A Duty Manager will be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests includes performing check-in and check-out procedures. - The Duty Manager should present...

  • Duty Manager

    6 months ago


    George Town, Malaysia Agensi Pekerjaan Lifework Sdn.Bhd Full time

    A Duty Manager will be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests includes performing check-in and check-out procedures. - The Duty Manager should present...

  • Duty Manager

    6 months ago


    George Town, Malaysia Lifework HR Services Sdn Bhd Full time

    **Job Summary**: - To supervise operations in assigned sections to consistently and profitably deliver a high quality guest experience in accordance with established standards **Main Duties & Responsibilities**: - Ensures implementation of SOP and all policies & procedures related to the department. - Ensures all guest requests and complaints are handled...

  • Duty Manager

    7 months ago


    George Town, Malaysia Project 10 Sdn. Bhd. Full time

    Oversee daily operations of the hotel during your shift. - Ensure guest satisfaction and handle any issues promptly. - Supervise front desk, housekeeping, security, and maintenance staff. - Coordinate with other departments to ensure smooth service delivery. - Manage bookings, reservations, and check -ins/check-outs. - Manage online platforms including...


  • George Town, Malaysia EVERGREEN LAUREL HOTEL (M) SDN. BHD. Full time

    Supervising and guiding the front office team and coordinating the team's work schedules. - He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests. - Comply with legal requirements in a lodging property. - Accurately process all cash and credit card transactions in...

  • Duty Manager

    6 months ago


    George Town, Malaysia GFG HOME REALTY SDN BHD Full time

    1) Overseas and arrange daily operations happen within the property. 2) Organizing activities and assigning responsibilities to employees to ensure productivity. 3) Resolving issues regarding hotel services, amenities, and policies. 4) Monitoring employee performance and conducting regular evaluations to help improve customer service. 5) Collecting...


  • George Town, Malaysia M SUMMIT SDN BHD Full time

    Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service - Ensure correct communication between Front Office and other internal departments - Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests - Assist Front Office...


  • George Town, Malaysia M SUMMIT SDN BHD Full time

    Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service - Ensure correct communication between Front Office and other internal departments - Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests - Assist Front Office...


  • George Town, Malaysia St. Nicholas' Home, Penang. Full time

    Responsible for preparing and cooking of daily meals (breakfast, lunch & dinner) for approximately 80 - 100 people. - Training provided, work in a nurturing environment with a supportive team - Free Meals while on Duty **Summary** We are looking for individuals driven by a passion to serve the Visually Impaired community. If you love to cook and you...

  • Duty Manager

    7 months ago


    George Town, Malaysia Project 10 Sdn. Bhd. Full time

    在輪班期間監督酒店的日常運作。 - 確保客人滿意並及時處理任何問題。 - 監督前台、客房服務、保全和維修人員。 - 與其他部門協調,確保服務順利進行。 - 管理預訂、預訂和入住/退房。 - 管理線上平台,包括系統管理。 - 訓練和指導的能力。 -...

  • Sales Manager

    6 months ago


    George Town, Malaysia Bienven (M) Sdn Bhd - Citadines Connect Full time

    We are hiring Assistant Manager/Manager, Sales. Responsible for establishing business for Ascott Gurney Penang accounts, planning sales strategies and meeting sales objectives, supervises fellow colleagues and executing sales activities. - To supervise and motivate sales team in achieving sales targets. - To plan for sales territories and blitzing areas. -...

  • Coffee Bar Manager

    6 months ago


    George Town, Malaysia FIRM FRIENDS SDN. BHD. Full time

    **Coffee Bar Manager Responsibilities**: **Responsibilities**: Manage, coach, and develop the team, providing exceptional customer service on customers coffee, tea and food experience. Responsible for a full range of products from beverages to food and merchandise. Plan overall manpower, including daily duty roster to ensure optimum use of...

  • Operation Manager

    6 months ago


    George Town, Malaysia ALV Management Sdn Bhd Full time

    **Job Responsibility** - Improve hotel and homestay operational management systems, processes, and best practices to enhance efficiency and effectiveness. - Build & lead strong teams and systems - Compile and analyze data and reports. - Inventory and Procurement management. - Perform quality control - Cost management - Monitor Key Performance Indicators -...


  • George Town, Malaysia Bienven (M) Sdn Bhd - Citadines Connect Full time

    We are hiring Assistant Manager/Manager, Sales. Responsible for establishing business for Citadines Tanjung Tokong Penang accounts, planning sales strategies and meeting sales objectives, supervises fellow colleagues and executing sales activities. - To supervise and motivate sales team in achieving sales targets. - To plan for sales territories and blitzing...

  • Manager, It

    6 months ago


    George Town, Malaysia Citadines Penang Full time

    Duties and Responsibilities: - Identifying and implementing ways to increase productivity and efficiency in the workplace by using new technologies - Monitoring employees’ computer use to ensure that they are following company policies regarding Internet usage or software installation - Managing and maintaining computer networks, including troubleshooting...

  • Finance Manager

    7 months ago


    George Town, Malaysia GEORGETOWN SPECIALIST HOSPITAL Full time

    **DUTIES & RESPONSIBILITIES** 1. Responsible for analyzing fiscal matters and preparing, submitting and managing tax statements and returns for businesses and clients. 2. Supervise the analysis, summarization and maintenance of general ledger accounts and develop the chart of accounts for the entity. 3. Check the data of sales tax/ input tax/ output tax,...

  • Human Resource Manager

    6 months ago


    George Town, Malaysia Agensi Pekerjaan UniTalent (Recruitment Agency) Full time

    **Job description** Responsible for the full spectrum of Human Resource function including recruitment and selection, compensation and benefits, payroll processing, performance management, employee relations, industrial relations as well as office administrative duties and other HR related supported services. To lead the team of HR representatives in the...

  • Maintainance Manager

    6 months ago


    George Town, Malaysia The Top Komtar Full time

    **JOB ROLE** To plan, repairs / upgrade and renovate works required to facilities, furnishings and equipment and maintaining them at a high degree of efficiency and reliability. **KEY RESPONSIBILITIES** 1. To Plan, oversee and handling all aspects of maintenance works. 2. Be sure all safety procedures set to be follow at all times when carrying out...

  • Ecommerce Manager

    6 months ago


    George Town, Malaysia The Prestige Hotel Full time

    **RESPONSIBILITIES** - Report to Director of Sales. - Oversee the intersection of eCommerce, marketing, and global distribution strategies. - Responsible for providing strategic direction, development and utility of all income generating sites for the hotel. - Responsible to execute eCommerce priorities and tactics to maximise revenue. - Track and validate...