Customer Service Executive

Job description Independently provide accurate information to resolve problems/issues that arise. Execute reports and analysis on the Call Center (CC) Operations on a timely basis. Attend customer service training/telephone etiquettes/briefings on a regular and need-to basis. Continuously educate one’s self with up-to-date and relevant information to...

Ensure all customers schedules requirements are met. - Liaise with customers on delivery schedules. - Build customer relationships. - Record sales and order information and report the same to the sales department. - Other ad-hoc duties as assigned. **Requirements**: - Diploma in related studies or equivalent. - Min 3 yrs experience in precision engineering...

Ensure all customers schedules requirements are met. - Liaise with customers on delivery schedules. - Build customer relationships. - Record sales and order information and report the same to the sales department. - Other ad-hoc duties as assigned. **Requirements**: - Diploma in related studies or equivalent. - Min 3 yrs experience in precision engineering...

1. Receiving and placing customer service telephone calls 2. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism 3. Resolving customer complaints, managing database records, drafting status reports on customer service issues 4. Data entry and research as required to troubleshoot customer problems Diploma...

Outstanding interpersonal and customer service skills - Handle customer sales order Job Requirements: - Basic knowledge of Microsoft Office - Selling, negotiation and communication skills - SPM & above - Proficient in Chinese, English, Malay - Working location: Taman Desa Cemerlang **Benefits**: - commission, monthly incentive, quarterly incentive -...

**Job Highlights and Benefits : -** - Multinational Company (EMS Industry) - Competitive Salary Package (up to RM 3,600) - Structured Career Progression - International Exposure - Friendly environment **Job Scopes : -** - Monitoring and update projects progress and project performance - Ensure the product quality plan to fulfill customers...

_**URGENT!**_ **Responsibilities**: Setting sales goals and developing sales strategies. Researching prospects and generating leads. Managing company's online social media pages Handling customer questions, inquiries, and complaints. Preparing and sending quotes and proposals. Managing the sales process through specific software programs. Meeting daily,...

**Responsibilities**: - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling...

**Your Roles.** - Handle business development and achieve sales target - Develop and implement a marketing strategy - Handle customer enquiry and prepare quotations for client - Perform costing and quotation for new project - Visit potential customers to prospect for new business - Maintain positive relationship with existing customers - Compare market...

**Position: Customer Service Cum Vendor Control (Assistant Manager)** **Reporting to: Marketing Senior Manager** **Responsibilities**: - Oversee daily customer service operations and ensure adherence to service standards. - Handle escalated customer inquiries and complaints, ensuring prompt and effective resolution. - Monitor customer service metrics and...

Handling client enquiries on orders, shipping, payments and providing accurate information on products to customers - Resolve customer complaints or enquiries, ensure customer satisfaction and provide professional first-contact resolution where possible - Work with relevant stakeholders to resolve complaints and follow up to ensure resolution - Performing...

**KVC Industrial Supplies Sdn** **Bhd** is a leading Industrial supplier in Malaysia, founded in 1989. Today, we have more than 20 sales offices all over Malaysia, headquartered in Bangi, Selangor with approximately 600 associates to serve over 6,000 active customers. To ensure sustainable growth, the Group has expanded and diversified its business across 4...

If you are looking to excel and make a difference, take a closer look at us Key Responsibilities and Accountabilities Sales & Service- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;- Carry clear targets for specific products - CASA and FD Book...

**JOB DESCRIPTION** - Sales executives promote products and services to clients and negotiate contracts with the aim of maximizing profits. Sales reps serve as the point of contact between a business and its prospects or clients and have a range of responsibilities including identifying and educating prospective customers while supporting existing clients...

Responsible for attending sales enquiries, preparation and follow up on quotation and customer feedback - Maintain good and strong relationship with clients - Serve walk in customers - Ad hoc task assigned by superior Job Requirements: - Service minded personnel with interest in helping and working with customer - Can work in team - Fluent in mandarin...

**Job Role**: - Installation and after sales service for Water Solution and Health Products **Responsibilities**: - Executing installation job on site according to schedule provided - Providing after sales service on site according to schedule provided - Indoor repairing and maintenance job - Providing proper product and maintenance information to...

Online Marketing Executive - Manage the functioning of online e-commerce stores, including the coordination of order processing, delivery and returns of customer orders - Plan and execute promotional campaigns on e-commerce platform - Ensure excellent customer service and timely resolution of customer inquiries and after-sales feedback Monitor customer...

Online Marketing Executive - Manage the functioning of online e-commerce stores, including the coordination of order processing, delivery and returns of customer orders - Plan and execute promotional campaigns on e-commerce platform - Ensure excellent customer service and timely resolution of customer inquiries and after-sales feedback Monitor customer...

_**Job Description **:_ As a Sales Executive (Marketing) at Karisma Education Group, you will be responsible for promoting and selling our educational products and services. You will play a crucial role in driving revenue growth, building strong customer relationships, and contributing to the overall success of our sales and marketing efforts. - **Key...

Online Marketing Executive Manage the functioning of online e-commerce stores, including the coordination of order processing, delivery and returns of customer orders Plan and execute promotional campaigns on e-commerce platform Ensure excellent customer service and timely resolution of customer inquiries and after-sales feedback Monitor customer...