Customer Service

1. Receiving and placing customer service telephone calls 2. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism 3. Resolving customer complaints, managing database records, drafting status reports on customer service issues 4. Data entry and research as required to troubleshoot customer problems Diploma...

Job description Independently provide accurate information to resolve problems/issues that arise. Execute reports and analysis on the Call Center (CC) Operations on a timely basis. Attend customer service training/telephone etiquettes/briefings on a regular and need-to basis. Continuously educate one’s self with up-to-date and relevant information to...

Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service issues - Data entry and research as required to troubleshoot customer problems Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level...

Outstanding interpersonal and customer service skills - Handle customer sales order Job Requirements: - Basic knowledge of Microsoft Office - Selling, negotiation and communication skills - SPM & above - Proficient in Chinese, English, Malay - Working location: Taman Desa Cemerlang **Benefits**: - commission, monthly incentive, quarterly incentive -...

**Responsibilities**: - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling...

Ensure all customers schedules requirements are met. - Liaise with customers on delivery schedules. - Build customer relationships. - Record sales and order information and report the same to the sales department. - Other ad-hoc duties as assigned. **Requirements**: - Diploma in related studies or equivalent. - Min 3 yrs experience in precision engineering...

Ensure all customers schedules requirements are met. - Liaise with customers on delivery schedules. - Build customer relationships. - Record sales and order information and report the same to the sales department. - Other ad-hoc duties as assigned. **Requirements**: - Diploma in related studies or equivalent. - Min 3 yrs experience in precision engineering...

**Position: Customer Service Cum Vendor Control (Assistant Manager)** **Reporting to: Marketing Senior Manager** **Responsibilities**: - Oversee daily customer service operations and ensure adherence to service standards. - Handle escalated customer inquiries and complaints, ensuring prompt and effective resolution. - Monitor customer service metrics and...

Handling client enquiries on orders, shipping, payments and providing accurate information on products to customers - Resolve customer complaints or enquiries, ensure customer satisfaction and provide professional first-contact resolution where possible - Work with relevant stakeholders to resolve complaints and follow up to ensure resolution - Performing...

Responsible for attending sales enquiries, preparation and follow up on quotation and customer feedback - Maintain good and strong relationship with clients - Serve walk in customers - Ad hoc task assigned by superior Job Requirements: - Service minded personnel with interest in helping and working with customer - Can work in team - Fluent in mandarin...

**Your Roles.** - Handle business development and achieve sales target - Develop and implement a marketing strategy - Handle customer enquiry and prepare quotations for client - Perform costing and quotation for new project - Visit potential customers to prospect for new business - Maintain positive relationship with existing customers - Compare market...

**Full Job description** - Manage calendars, schedule appointments and coordinate meetings. - Manage the registration and incorporation of the company and clients - Ensure timely and accurate filing of statutory documents and manual returns with relevant governments authorities - Monitor filing deadline and submission requirements - Assist in preparing...

Job description: - Compile and present quality reports; lead internal and customer quality review meetings. - Coordinate nonconforming product control, conduct failure analysis, and implement corrective and improvement plans. - Manage customer complaints, conduct failure analysis, and oversee corrective action and improvement plans. - Participate in new...

If you are looking to excel and make a difference, take a closer look at us Key Responsibilities and Accountabilities Sales & Service- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;- Carry clear targets for specific products - CASA and FD Book...

Job Description: - anaging various customers’ orde in the v - ous internal sys m. - To generate weekly/monthly customer report. - To coordinate and prepare with internal member for customers’ visit and audit. Job Requirements: - Diploma /Degree in any related field. - Min. 2-3 years of working experience in Project/ Program Management, Customer Service...

SPM - Relevant jewellery/pawnshop experience preferred - Training is provided SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

If you are looking to excel and make a difference, take a closer look at us Key Responsibilities and Accountabilities Functional (job responsibilities) - Ensure internal control and compliance are not compromised. - Champions service performance within the branch (queue management, complaint handling, SST uptime, customer experience) - Approve, Review and...

**職位：客戶服務兼供應商控制（經理助理）** **報告對象：行銷資深經理** **職責：** - 監督日常客戶服務營運並確保遵守服務標準。 - 處理升級的客戶查詢和投訴，確保及時有效的解決。 - 監控客戶服務指標並準備績效報告。 -...

**Responsibilities**: - Job Responsibilities - 1. To perform after-sales service support to customers, such as the installation, maintenance and repair of the sold products. - 2. To perform on site service visit to troubleshoot problems & able to determine source of problems to recommend corrective actions in shortest time required. - 3. To coordinate &...

Prepare Production Plan based on Customer PO, Sales forecast, production capacity and material availability. - Monitor production output and coordinate with related departments to ensure on schedule Finished Good delivery. - Ensure no line stop due to material shortage. - Maintain budgeted finished good and materials inventory. - Formulate and manage...