Manager, Agency Campaign Reporting

3 months ago


Kuala Lumpur, Malaysia Prudential plc Full time

Manager, Agency Campaign Reporting

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
- Responsible for producing accurate agency contest results for agency distribution channel and compliance with contest rules & regulations.
- Conduct audit/monitoring tracking & verify agency appeal to reward the rightful qualifiers.
- Support Agency Growth (AG) team for business performance related report.

1) Tabulating periodical agency contests/incentives performance report accurately & timely according to criteria/requirement stated in the contest circular.

2) Perform audit & monitoring of policies captured during the campaign period for cancellation (CFI), lapsed, or reduced premium after campaign has ended.

3) Verify & process contest appeal falls within appeal SOP.

4) Communication of contest progressive & final results, appeal/tracking outcome to stakeholders.

5) Providing Agency Growth (AG) team, the business performance related report as and when needed. 6) Providing contest related data/statistics to stakeholders.

7) Attend to all agency appeal/enquiries related to contest/business performance timely.

8) Support department manager for IT & System enhancement/fixes.

9) Facilitate certification of agency member's performance for industry awards & recognition (i.e. AKARD Award, IDA Award, MDRT Award & etc.)

Job ID 23120182


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