Manager, Agency Campaign Reporting
5 months ago
Manager, Agency Campaign Reporting
Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
- Responsible for producing accurate agency contest results for agency distribution channel and compliance with contest rules & regulations.
- Conduct audit/monitoring tracking & verify agency appeal to reward the rightful qualifiers.
- Support Agency Growth (AG) team for business performance related report.
1) Tabulating periodical agency contests/incentives performance report accurately & timely according to criteria/requirement stated in the contest circular.
2) Perform audit & monitoring of policies captured during the campaign period for cancellation (CFI), lapsed, or reduced premium after campaign has ended.
3) Verify & process contest appeal falls within appeal SOP.
4) Communication of contest progressive & final results, appeal/tracking outcome to stakeholders.
5) Providing Agency Growth (AG) team, the business performance related report as and when needed. 6) Providing contest related data/statistics to stakeholders.
7) Attend to all agency appeal/enquiries related to contest/business performance timely.
8) Support department manager for IT & System enhancement/fixes.
9) Facilitate certification of agency member's performance for industry awards & recognition (i.e. AKARD Award, IDA Award, MDRT Award & etc.)
Job ID 23120182
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