Country Manager, Singapore

2 weeks ago

Petaling Jaya, Malaysia Abbott Laboratories Full time

**AND SCOPE**
- Serve as primary business leader for Vascular business in the key strategic markets of Singapore, Malaysia and Brunei
- Role is based in Kuala Lumpur (Malaysia) with travel to Singapore and Brunei and reports to General Manager, Southeast Asia

**KEY RESPONSIBILITIES**:

- Manage full business P&L and lead direct reports in functional areas (sales, marketing) and dotted line with Finance, Customer Service, Regulatory Affairs, Quality Affairs
- Achieve revenue and profit targets through market specific strategies
- Establish and execute strategies and devise incentive/marketing programs to drive market leadership across all product groups
- Drive adoption of both established and new products and therapies
- Seek out new, untapped markets and opportunities and convert them into revenue
- Foster strong relationships with key decision makers within the Malaysia and Singapore markets, including customers, distributors, key government agencies, industry groups, and other internal stakeholders
- Provide leadership and direction to the team and channel partners
- Ensure compliance and ethical business practices.
- Develop strong organizational culture and infrastructure to support long-term success
- Organization includes Vascular Coronary and Endovascular sales teams and leaders handling Singapore, Malaysia and Brunei markets

**MINIMUM SKILLS REQUIRED**

Basic Requirements:

- Business acumen, basic financial and business analysis, strategy development
- Excellent spoken and written of English and local language
- IT literate and knowledge of MS Office, Excel, Word and PowerPoint

Specialized Knowledge/Skills:

- Business Planning, Sales Forecasting and Reporting

**EDUCATION QUALIFICATIONS & EXPERIENCE**:

- Bachelor’s Degree or equivalent with similar business experience; MBA preferred.
- 15+ years of relevant commercial experience with at least 7 years at management/sales leadership level
- Proven people management experience, preferably with building, leading, coaching, and motivating a sales team towards success
- Experience working for large, multinational companies
- Prior experience within Medical Device or Healthcare industries preferred

**COMPETENCIES/SUCCESS FACTORS**:

- Model Abbott Behavior: Possesses and demonstrates emotional maturity and holds organizational goals ahead of personal gain. Ensures business needs are met through ethical behaviors without exception. Effectively motivates teams via a clearly articulated strategy and holds team and self accountable for outcomes. Emphasizes and builds a diverse leadership pipeline and promotes internal movement/development for the betterment of the broader Abbott organization.
- Deliver Business Results: Manage sales, marketing, operational and support functions (directly and/or in a matrix). Deliver on financial goals (e.g., sales, margin, market share). Balance short-term and long-term business priorities.
- Strategy Development and Execution: Develop and communicate business growth strategy given the opportunities in the market. Translate strategies into an operating plan. Use the plan to create actionable goals for teams and individuals. Execute the plan through clear KPIs and use metrics to track progress.
- Market & Customer Focus: Develop intimate knowledge about the market and customer needs. Influence the stakeholders such as physicians, hospitals, hospital staff and administrators to promote Vascular portfolio. Maximize the impact of sales & marketing team’s efforts to grow business.
- Operational Excellence: Acquire the necessary resources (people, inventory, budget) and allocate/leverage them to execute strategy. Ensure functions work together in an integrated manner to deliver results. Forge continuous improvement to drive above-market top line growth and maximize efficiency and margin.
- Talent Management: Recruit, develop, and retain high-caliber talent. Keep the team motivated and engaged toward common goals. Assess capability gaps in the team and individuals and build capability /develop talent. Challenge and grow people. Ensure robust succession plans for own position and all key roles.

**SUPERVISORY/MANAGEMENT RESPONSIBILITIES**
- Current Direct Reports: Business Manager Singapore & Malaysia, Product Manager Singapore, Product Manager Malaysia, Senior Sales Supervisor (Endovascular) Singapore, and Department Administrator (Singapore)
- Dotted line reporting of Finance, CS, RA, QA for both markets
- Current sales teams
- Singapore: 1 Product Manager, 1 Coronary Sales Manager, 1 Key Account Manager, 3 Endovascular Representatives, 6 Coronary Representatives, and 1 Department Administrator
- Malaysia: 1 Product Manager, 2 Coronary Sales Managers, 1 Key Account Manager, 2 Endovascular Representatives, 8 Coronary Representatives, and 1 Department Administrator

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