Channel Management Merchandiser

6 months ago


Subang Jaya, Malaysia UrbanFox Full time

**Responsibilities**:

- Be the key account manager for brands, managing their digital sales channels on the relevant platform/ marketplace (Lazada, Shopee, Qoo10 etc)
- Manage the pricing and assortment strategy and co-responsible for P&L as well as managing the given budget
- Creating and verifying purchase requisitions, recommending substitutes, and maximizing team revenues.
- Scheduling deliveries based on product movement and working with operations to ensure a smooth fulfilment process and the highest customer and consumer experience.
- Maintaining records in a clear and accessible manner.
- Forecast, measure and report key e-commerce metrics including GMV, number of orders, average order value, discounts, etc
- Work with content/creative teams on product listings, shop-in-shop designs and ensure content are aligned with brands’ marketing and promotion plans.
- Assist the Channel Management Project Lead(s) to expand and implement new capabilities.
- Timely management and execution of promotions e.g. alignment of campaign calendars of various channels with brand
- Provide business reviews, sales reports, purchase orders, inventory forecast and reconciliation to brands
- Work closely with internal and external stakeholders (brand owners, channels, digital marketing team) to drive digital sales including proposing and executing promotional campaigns.
- Work with operations to ensure a smooth fulfilment process and the highest customer experience
- Cross-country accounts management as and when necessary or requested by your immediate supervisor

**Requirements**:

- At least 2 years (s) of working experience in the related field is required for this position.
- Able to work independently, manage multiple tasks and deliver on tight timelines.
- Confident communicator with the ability to negotiate and sustain networking relationships.
- Comfortable working with large sets of numbers (spreadsheets), analyzing and interpreting data.
- Preferably Executives specializing in E-commerce/Marketing/Business Development or equivalent.
- Good written and spoken English.
- Possess strong attention to detail and good interpersonal and client management skills.
- Good proficiency with MS Office (MS Word, Access, PowerPoint, Excel) and data churning.
- Experience with SAP, WMS or any related Warehouse System is an added advantage.
- Creative thinking in digital marketing ideas is an added advantage.
- Prior marketing experience will be a plus.

**About UrbanFox**:
UrbanFox was unveiled on 24th October 2017, but is not new to the industry. Formerly known as Courex, she was founded in 2009, mainly operating as a Courier service company. Over the years, Courex has evolved into an end-to-end urban logistics expert that provides reliable and economical solutions to help businesses maximize its sales potential. We offer warehousing, multi-channel commerce and delivery solutions.UrbanFox has come a long way since its early days and is now a subsidiary of Keppel Logistics, and works closely with its parent company to leverage on mutual strengths. With Keppel's extensive regional network and UrbanFox’s nimbleness, we are excited about its regional prospects and the growth potential it is able to provide to its customers.We have built a strong foundation of technical know-how and we are constantly exploring new ideas with the aim of adding value to our customers’ businesses. Our team stays up to date on industry’s challenges to help realize customers’ growth ambitions so as to offer solutions that are relevant for different markets around the region.UrbanFox is passionate about building sustainable and innovative solutions that are suitable for businesses of all sizes. We aim to establish long-term partnerships with our customers by providing them with the best experience and value to their business. Accelerate your growth with us.



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