Tenancy Management Executive

4 days ago


Kuala Lumpur, Malaysia The Makeover Guys Full time

**The Role**:
As the Operations Executive at The Makeover Guys, you will be servicing both the homeowners and the tenants. You will be working on the top 1% handpicked homes in Malaysia. Your work will directly impact our customer experience and retention.

**What You’ll Do**:
1. Enabling people to enjoy better home
2. Building a healthy and sustainable relationship with our tenants, homeowners, building management, and agents
3. Resolving concerns, complaints, and defects
4. Coordinating eviction, move out, key management, tenancy renewal, rental collection, and insurance claim
5. Monitoring defects and issues in each unit
6. Preparing agreements and monthly statement for each unit
7. Liaising with the condominium management for maintenance services

**Job Requirements**:

- 1. Fresh graduates are encouraged to apply
- 2. Experience in property management, operations, events management, and hospitality is a plus
- 3. Passion in people servicing
- 4. Fluency in English

**Location**:

- Kuala Lumpur, Malaysia


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