Gbs - Wb - Support My (Rds)

**Job Purpose ** - 2nd Level Support to investigate and escalate production issues for Avaloq, TAP-SG, TAP-MY and PTS - Maintaining all related support technical documentations - Ensure systems are working as per BAU and in compliance with CIMB IT policy **Key Responsibilities** - Responsible for support production issues, troubleshooting on Private Banking...

**Job Purpose **Key Responsibilities ** - Assist in any new systems implementation e.g. requirement specification, system evaluation, installation, customization, testing, conversion and migration. - Assist users in quality assurance testing (i.e. guidance on test objectives, planning, test script design, etc during UAT, etc). - Study and evaluate the impact...

**JOB DESCRIPTION** **Organisation Structure** **JOB TITLE** **Preferred Business Manager (PBM)** **Corporate Title** - Manager - Vice President**Job Grade** - U6.S**Company** - CIMB Bank Berhad**Division** - Consumer Banking**Department** - Consumer Sales & Distribution**Unit** - Respective Regions**Job Location** - Regional Office**Job Title of Direct...

**Job Purpose * Role Purpose: - To evaluate the Murex architecture and communication with other channels be it upstream or downstream. - To prepare, troubleshoot and manage multiple Murex environment. - To review the all the deployment steps and executing the release plan in SIT, UAT and PROD environments. - Communicates with different teams to ensure...

KEY RESPONSIBILITIES- Sales Planning- To develop branch sales plans in line with regional sales plans. - To identify sales opportunities, formulate and manage execution of sales plans and campaigns. - To acquire new leads (e.g. through corporate talks, networking with agents, lawyer, developers) - To assign sales leads and referrals (if any) to sales team...

Sales Planning- To develop branch sales plans in line with regional sales plans. - To identify sales opportunities, formulate and manage execution of sales plans and campaigns. - To acquire new leads (e.g. through corporate talks, networking with agents, lawyer, developers) - To assign sales leads and referrals (if any) to sales team and ensure prompt...

**Job Purpose ** - Production support role **Key Responsibilities ** - To provide support to Production Application systems - To resolve production errors/bugs and incidents when necessary - To ensure all responses are within predefined SLA - To ensure issues are identified, reported, tracked and closed in a timely manner - 24/7 shift work to monitor online...

**Job Purpose **Key Responsibilities ** - Manage the operation of level 1 support team - Provides guidance on incident/problem diagnosis and analysis - Collaborates with respective support teams on root cause and service recovery - Manages system availability and performance monitoring - Communicates ticket progress/status to stakeholders - Tracks the...

**Job Purpose **Key Responsibilities ** - Overall responsibility to deliver various streams of projects/programme identified under the Programme Master Plan. - To provide leadership to those involved in the project by defining work and ensuring deadlines are understood and adhered to and that project objectives are clearly articulated and understood. -...

JOB TITLE : BRANCH MANAGER (BM) Grade : U6.S Location : Branch Reports To : Regional Director Others Reporting & Relationship - Subordinates 1. Customer Service Manager (CSM)/Assistance Customer Service Manager (ACSM) 2. Relationship Manager (RM) 3. Personal Financial Consultant (PFC) 4. Customer Service Officer (CSO) 5. Customer Service...

Job Purpose * The Project Manager role is responsible for managing projects of Medium to large size using the project management methodology, processes and practices for all IT projects across the Enterprise Delivery. The role manages end-to-end project management starting from engagement to operations handover. The role is responsible to create an...

JOB TITLE : BRANCH MANAGER (BM) Grade : U6.S Location : Branch Reports To : Regional Director Others Reporting & Relationship - Subordinates 1. Customer Service Manager (CSM)/Assistance Customer Service Manager (ACSM) 2. Relationship Manager (RM) 3. Personal Financial Consultant (PFC) 4. Customer Service Officer (CSO) 5. Customer Service...

JOB TITLE : BRANCH MANAGER (BM) Grade : U6.S Location : Branch Reports To : Regional Director Others Reporting & Relationship - Subordinates 1. Customer Service Manager (CSM)/Assistance Customer Service Manager (ACSM) 2. Relationship Manager (RM) 3. Personal Financial Consultant (PFC) 4. Customer Service Officer (CSO) 5. Customer Service...

JOB TITLE : BRANCH MANAGER (BM) Grade : U6.S Location : Branch Reports To : Regional Director Others Reporting & Relationship - Subordinates 1. Customer Service Manager (CSM)/Assistance Customer Service Manager (ACSM) 2. Relationship Manager (RM) 3. Personal Financial Consultant (PFC) 4. Customer Service Officer (CSO) 5. Customer Service...

**Responsibilities**: - Report directly to Regional Director. - To manage and grow the upper mass affluent segment of consumer banking business. - To drive Region's sales budget and business growth in upper mass affluent segment. - To provide lateral support to Preferred and Retail branches on customer base and to meet the sales target of core products. -...

**Responsibilities**: - Report directly to Regional Director. - To manage and grow the upper mass affluent segment of consumer banking business. - To drive Region's sales budget and business growth in upper mass affluent segment. - To provide lateral support to Preferred and Retail branches on customer base and to meet the sales target of core products. To...

**Job Purpose ** - The role is to ensure production support and deployment of project delivery (enhancement /maintenance/problem fixes). The role is to provide level 2 production support and responsible for the maintenance and service improvement of system, their components and quality assurance activities.**Key Responsibilities ** - Perform system...

**Job Purpose **Key Responsibilities ** - Take ownership of issues and lead the collaboration with multiple teams within GT, systems owners, users and/or vendor, where applicable, to facilitate the incident/ problem troubleshooting/resolution, root cause analyses, recovery and restoration and change management process in accordance with the established SOP...

**Job Purpose ** - Play a crucial role in analyzing and documenting business processes, identifying system requirements, and supporting the cards refactoring project in ensuring the successful replacement of our current cards platform, enhancing customer experience, and optimizing operational efficiency.**Key Responsibilities ** - Lead Requirements Gathering...

**Key Responsibilities * **Sales Planning** - To develop and implement business and marketing plans for Branch Managers (i.e sales delivery) to achieve product's objectives and sales targets - To keep abreast with economic trends and proactively identify sales opportunities with support from Segment - Managers and other Business Support - To effectively...