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QA (Japanese Speaker)

1 month ago


Kuala Lumpur, Malaysia Swivelt Sdn. Bhd. Full time

The Customer, for more than 40 years has advanced glucose management and diabetes care with pioneering technologies and new products defined by simplicity, accuracy and trust. From OneTouch® brand blood glucose meters, test strips, and lancets to an integrated digital health platform and hospital point-of-care systems, the customer is committed to offering patient-centric products and clinically-proven solutions. Responsibilities - Daily Analysis - Weekly updates - Monthly Reporting - Lead New Hire Training - Monitor team upskill training needs - Operational Support where needed - Control team quality standard Requirements Has at least 3 years’ experience in Customer Service field and 2 years in QA Skills: - Excellent English and Japanese communication and writing skills. (JLPT Level 1/ N1) - Microsoft Office (Excel, Words, PPT) - Effective Communication - Customer Service skill - Reporting and Analysis Behaviours: - Responsible and have strong accountability, - Able to work independently as well as in a team setting, - Willingness to improve and learn - Respectful with integrity.
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Bachelor's or Equivalent