Assistant Community Manager
5 months ago
The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.
Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality.
We are looking for a talented and passionate Community Officer to illustrate The Flexi Group’s core values and strive to achieve our mission and create a welcoming and collaborative community environment amongst our members through events and building relationships between them.
**Requirements**:
The Community Manager (“CM”) is the captain of the team and the owner of the venue. They illustrate the Company’s core values and strive to achieve our mission.
Goals and Objectives
- Creation of a collaborative environment amongst members through events and personal introductions. Target to achieve and maintain 100% occupancy by achieving sales goals and managing churn.
- Ensuring that the venue is fully operational and that processes are running smoothly.
- Drive growth and promotion of the Company’s service offerings.
- Maintenance of company standards and expectations.
- Management of venue KPI’s
- Oversee all daily operations of your location (front desk services, event planning, social media marketing of the space, basic finance handling, etc).
- Create and oversee a well-connected community through internal and external events, networking and a personable attitude.
- Manage finance-related tasks, such as invoices, purchases, bills, and petty cash.
- Oversee and compile all weekly and month end reports accurately and timely for submission.
- Communicate with the property landlord and collaborate with CG headquarter departments to accomplish objectives in all aspects of the business.
- Train, guide and support current and new team members.
KEY RESULT AREAS / RESPONSIBILITIES
**Member Experience and Community**
- Manage all venue operations and communicate with market support to ensure highest level of member satisfaction.
- Develop community initiatives designed to create connections between members, such as member introductions, events and social media engagement
- Solve member-related issues to ensure a cohesive community and manage member expectations. Meet with members to resolve issues, process member terminations and other issues of complexity.
- Proactively gather data on members’ business objectives and identify both the Company and member services that could help members achieve their objectives.
- Design and implement rules, guidelines and best practices for the community to optimize member experience.
- Recommend best practices, including but not limited to community management, sales, events, training, and member experience on a company-wide level.
- Resolve member complaints regarding other members through neutral fact investigation and process termination of membership when warranted.
- It is the responsibility of all CMs to manage their respective members payments, and to work with Accounts department to make sure all members pay in a timely manner.
- Renewals also fall under the responsibility of the CM.
**Business Development, Retention and Sales**
- Work with the Country Manager to ensure the business reaches 100% occupancy rate
- Identify promising deals with potential members and ensure that your team provides informative, high-quality tours to drive membership sales
- Notify, manage and work alongside internal teams to ensure a high retention rate of current members
- Develop strategies to drive sales, increase revenue and interest for your location
- Ensure that all enquiries are followed up on, and that negotiations and sales closures are taking place
- Manage and maintain relationships with vendors and landlords.
- Creative and constantly think outside the box to find solutions to meet growing sales targets
**Finance and Administration**
- Obtain and analyse P&L reports, and conduct variance analysis when required
- Prepare weekly reports and share with relevant stakeholders
- Prepare monthly invoices by working collaboratively with the Finance Team
**Building Operations and Management**
- Work closely with Community Officers, manage move-ins and move-outs; ensuring that all new members are fully prepared, and transitions run smoothly
- Manage all operations and maintenance of the space to ensure a consistently high-quality experience for members
- Ensure all building receipts and documents are up-to-date and documented, providing internal teams with weekly and monthly reports as needed
- Identify and resolve issues presented, i.e. insufficient cleaning staff, repeating IT-related failures, malfunctioning conference room equipment, etc.
- Know and be able to implement memb
-
Internship - Communications
7 months ago
Bukit Bintang, Malaysia U Mobile Full timeJob Responsibilities - Draft basic communications materials based on manager’s brief - Proof read communications materials - Provide support for communications and sustainability campaigns and social media efforts - Assist team with research, analysis, reporting etc - Admin support such as document filing and submission - Provide on ground support for...
-
Assistant Finance Manager
5 months ago
Bukit Bintang, Malaysia Reeracoen Malaysia Full time**Overview**: **Salary**: 6,000 MYR ~ 7,500 MYR**Industry**: Retail, Real Estate- ROLE AND RESPONSIBILITIES - Support and assist Finance Manager and work in hand with existing Assistant Manager in all finance function to ensure day to day operation of accounting and financial activities completed in a timely manner - Accountabilities- Assist in preparing...
-
Assistant Marketing Manager
6 months ago
Bukit Bintang, Malaysia Agensi Perkerjaan BGC Group (Malaysia) Sdn Bhd Full timePlanning & execution of marketing campaigns for all stores, digital marketing campaigns, including digital marketing campaign etc. - Assist with developing and managing content and social media marketing programs, including blogs and public relations efforts. - Conducting research to analyze competitive landscape, market trends and customer behavior and...
-
Assistant Customer Success Manager
5 months ago
Bukit Bintang, Malaysia Reeracoen Malaysia Full time**Overview**: **Salary**: 3,000 MYR ~ 3,500 MYR**Industry**: Trading FirmPOSITION DESCRIPTION 1. End to end in-depth understanding on business unit processes in managing inventory through the supply chain process. 2. Well-developed analytical capabilities, identifying trends and insights through the interrogation of large data sets and complex information...
-
Assistant Finance Manager
6 months ago
Bukit Bintang, Malaysia KLOE HOTEL Full timeAssistant Finance Manager is based at KLoe Hotel, reporting directly to the General Manager and Finance Manager. **General Responsibilities**: - Supervise daily accounting operations. - Prepare monthly reports and work schedules. - Prepare various monthly reports as required by management. - Perform financial analysis on monthly statements and report to...
-
Assistant Restaurant Manager
5 months ago
Bukit Bintang, Malaysia RECRUIT ADVANCE SDN BHD Full time**A Restaurant Assistant Manager is a professional** - Who is in charge of making sure that everything runs smoothly at your local restaurant. - Responsible for selecting, developing, and managing employees as well as overseeing inventory ordering processes to create maximum profit margins on every dish served. - To ensure all daily activities run smoothly...
-
Assistant Branch Manager
5 months ago
Bukit Bintang, Malaysia Apex Excellent Sdn Bhd Full timeReporting to the Branch Manager, the Operations Executive will embark on an exciting journey to be part of the Operations team. This role will provide learning opportunities for an individual in management of a food atrium, from the exterior facade to the internal hygiene and inventory control. Your primary role includes (but not limited to): - Overall...
-
Retail Assistant
5 months ago
Bukit Bintang, Malaysia RECRUIT ADVANCE SDN BHD Full time**Job Summary** The Brand Assistant is responsible for supporting various aspects of sales management, operations, buying, and marketing to enhance the overall brand presence and drive business success. **Job Scope** - Sales Management and Operations: - Ensure efficient reporting, administration and communication - Sales/merchandise/performance report...
-
Assistant Finance Manager
5 months ago
Bukit Bintang, Malaysia XX Malaysia Full time**Background**: HQ in Singapore with over 20 years in market, Internet-based investment products distribution platform with present in Hong Kong, Malaysia, China and India. **Industry**: Financial **Location**:Raja Chulan/Bukit Bintang area (near to train) **Position: Assistant Finance Manager (Investment...
-
Admin Assistant
5 months ago
Bukit Bintang, Malaysia Yewniverse Hospitality Group Sdn Bhd Full timeJob Title: Administrative cum Personal Assistant Location: Bukit Bintang / Damansara Heights Overview: **Responsibilities**: 1. Administrative Support: - Manage calendars, schedule appointments, and coordinate meetings for company executives. - Prepare and edit documents, presentations, and reports as needed. - Maintain filing systems, both electronic and...
-
Assistant Marketing Manager
6 months ago
Bukit Bintang, Malaysia TABLEAPP SDN BHD Full time**Responsibilities**: - Develop and implement a comprehensive growth marketing strategy to drive user acquisition and retention. - Conduct market research to identify target audiences, customer segments, and market opportunities. - Coordinate and supervise local marketing operations and oversee the creation of marketing materials and content. - Work closely...
-
Assistant Store Manager
5 months ago
Bukit Bintang, Malaysia ULTIMATE DONUT & COFFEE (M) SDN BHD Full timeThe Asst. Store Manager - Assist the Store Manager in managing the outlet to company standards in sales, staffing, visual merchandising and operations, and will fulfill any duties assigned by the Store Manager. The incumbent will assist the Store Manager with the goal of providing customers with excellent quality products and fast friendly service with the...
-
Executive Assistant
2 months ago
Bukit Bintang, Malaysia Zuri Services (M) Sdn Bhd Full time**EXECUTIVE ASSISTANT** **Work Location**: Bukit Bintang **Responsibilities** **Administrative Support** - Monitor & update employee leave and attendance: Sick leave nd other absences to ensure compliance with company policies; - Coordinate office supplies and equipment: Order and maintain necessary supplies and equipment for the department. **Document...
-
Assistant or Assistant Manager
5 months ago
Bukit Bintang, Malaysia Reeracoen Malaysia Full time**Overview**: **Salary**: 4,300 MYR ~ 5,700 MYR**Industry**: Hospitality/Tourism & Leisure, Governemnt/Non-Govemental Oganization・ Planning, implementation and management of inbound promotion business in collaboration with the travel industry ・ Implementation of presentations for PR of travel to Japan at travel seminars and travel fairs ・ Participation...
-
Restaurant Manager
6 months ago
Bukit Bintang, Malaysia Lotus at Berjaya Time square Hotel Full timeResponsibilities - Coordinate daily Front of the House and Back of the House restaurant operations - Deliver superior service and maximize customer satisfaction - Respond efficiently and accurately to customer complaints - Regularly review product quality and research new vendors - Organize and supervise shifts - Appraise staff performance and provide...
-
IT Manager
5 months ago
Bukit Bintang, Malaysia zuri services sdn bhd Full time*Key Responsibilities:* 1. *Technical Support:* - Diagnose and resolve hardware and software problems promptly and efficiently. - Escalate complex issues to the appropriate IT teams when necessary. 2. *Hardware and Software Maintenance:* - Install, configure, and troubleshoot desktops, laptops, printers, and other hardware peripherals. - Ensure all IT...
-
Sales Assistant Manager
5 months ago
Bukit Bintang, Malaysia Reeracoen Malaysia Full time**Overview**: **Salary**: 7,000 MYR ~ 10,000 MYR**Industry**: Trading Firm- To establish close relationships with customers and potential customers by constant communication to explain market trends, to propose efficient logistics and financial schemes and to provide various trouble solutions, negotiation of term and conditions, pricing and finalizing deals...
-
HR & Admin Assistant
5 months ago
Bukit Bintang, Malaysia Sleeping Lion Suites Bukit Bintang Full timeProvide general administrative support to the HR department, including filing, data entry and etc. - Organize and maintain personnel records. - Perform other ad-hoc duties as assigned by the superior/management. - Act as a liaison between the HR department and other employees. - Assist in recruitment process. - Assisting in payroll preparation by providing...
-
Personal Assistant to Vp
5 months ago
Bukit Bintang, Malaysia NESTRONTECH SDN BHD Full time**Job Title: Personal Assistant to Vice President** **Nestron** is dedicated to advancing the future of housing with cutting-edge prefab homes. We are committed to redefining modern living through innovation, sustainability, and smart technology. Our mission is to provide affordable, eco-friendly, and technologically advanced homes globally. With a focus on...
-
HR Assistant
5 months ago
Bukit Bintang, Malaysia zuri services sdn bhd Full time**Responsibilities** - Assist in recruitment and selection processes, including job postings, screening resumes and scheduling interviews; - Support in the onboarding process for new employees, including preparing documentation and conducting orientation sessions; - Maintain employee records; - Support payroll processing by collecting and verifying...