Customer Experience Executive

Respond to customer inquiries and provide accurate information and solutions in a timely and friendly manner. Manage and resolve customer complaints and escalate to appropriate teams when necessary. Maintain accurate records of customer interactions, transactions, comments, and complaints. Meet or exceed performance targets and KPIs. Other adhoc instruction...

Campaign building and comms- _Review assigned cases and reply promptly to customers within targeted timeline by giving proper suggestions in order to help customers._- _To exceed customers' expectations in terms of customer service and accurate information._- _Following up with customers to ensure their issues are resolved._- _Gathering customer feedback and...

**Customer Experience Executive | Malaysia** Location: Bukit Damansara | Malaysia**Naluri is changing the way healthcare is delivered.** A digital health therapeutics company operating across SEA, we are focused on the intersection of mental health and physical chronic diseases. We combine behavioural science, psychology, data science and digital design...

**Position : Community Outreach Specialist** **Location : Seksyen 8, Kota Damansara, 47810 Petaling Jaya, Selangor** **Working Days**: 5 days per week ( Monday - Friday / 8.30 am - 4.30 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To...

**Position : Front Desk cum Customer Experience( GLC COMPANY)** **Location : Wisma Persekutuan, Jalan Bayam, 15551 Kota Bharu, Kelantan.** **Working Days**: 5 days per week ( Sunday - Thursday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about...

Position : Front Desk cum Customer Experience( GLC COMPANY)Location : Wisma Persekutuan, Jalan Bayam, 15551 Kota Bharu, Kelantan.Working Days: 5 days per week ( Sunday - Thursday / 8.30am - 4.30pm)Intake :ImmediatelySalary :RM1,750To monitor & track order status until complete.To educate and explain to Malaysian citizen about the productTo explain to citizen...

Assist in managing office supplies and inventory. - Handle incoming and outgoing mail and packages. - Answer and direct phone calls to the appropriate personnel. - Assist with scheduling appointments and meetings. - Maintain and update records and databases as needed. - Organize and file documents in an organized manner. - Prepare reports and spreadsheets as...

Assist in managing office supplies and inventory. Handle incoming and outgoing mail and packages. Answer and direct phone calls to the appropriate personnel. Assist with scheduling appointments and meetings. Maintain and update records and databases as needed. Organize and file documents in an organized manner. Prepare reports and spreadsheets as required....

Presentable: We love good vibes and good looks! (Sorry, no paper bags allowed). - Zodiac Signs: If you're an Ox, Rabbit, Snake, Dragon, or Monkey, you might just get extra brownie points! Are you ready to take charge and lead our customer experience, sales, and marketing efforts to new heights? If you're a dynamic, multitasking wizard with a knack for...

**Position : Front Desk cum Customer Experience** **Location : Lot 546 Jalan Abdullah, 81900 Kota Tinggi,Johor** **Working Days**: 5 days per week (Sundday - Thursday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To explain...

**Impact on Business** (i.e., business contribution, nature and scope of responsibility, risk and financial management, strategic/tactical/operative responsibility) - Drive measures & implement steps towards achieving sales efficiency & Omni Channel targets at country level, - Develop and implement team selling & channel collaboration towards Omni Channel...

Answering customer inquiries, scheduling sales appointments, and following up with customers about their case/order status. - Compiling a daily list of sales leads, delegating tasks to the sales department, and providing sales data and guides to the sales department. - Developing and monitoring performance indicators for sales members, managing sales...

Answering customer inquiries, scheduling sales appointments, and following up with customers about their case/order status. Compiling a daily list of sales leads, delegating tasks to the sales department, and providing sales data and guides to the sales department. Developing and monitoring performance indicators for sales members, managing sales tracking...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

**Job Tittle: Customer Experience Representative** **Salary Range: MYR 2,500 - MYR 2,800** **Job Highlights** - Full Time **Contract** Position - Must be able to start immediately. - Opportunity to be absorbed into Permanent Position should there be any vacancy - This is a 6 -month Contract position. performance. **Responsibilities**: - Handle and...

**Position : Community Outreach Specialist** **Location : Pt 2571, Wisma Atira, 16450 Ketereh, Kelantan** **Working Days**: 5 days per week ( Sunday - Thursday / 8.30 am - 4.30 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To explain to...

**Role Purpose**: **The main duty of a Sales & Customer Management Executive is to**: - Secure excellent sales results whilst ensuring a seamless customer experience in handling enquiries about our English language services - Ensure a high-quality, efficient, and integrated pre and post-sale customer management experience for all customers and students...

**Role Purpose**: **The main duty of a Sales & Customer Management Executive is to**: - Secure excellent sales results whilst ensuring a seamless customer experience in handling enquiries about our English language services - Ensure a high-quality, efficient, and integrated pre and post-sale customer management experience for all customers and students...

**Epic Collective is seeking an** **Events & Experience **Operations **Lead**!** **Job Title**:Events & Experience Operations Lead **Posted**: 24 June 2024 **Location**:Epic Collective Sdn Bhd office in Ara Damansara **Start Date**: Immediate **Contract**:1-year (renewable) with opportunity for permanent employment. Join a dynamic team dedicated to...