Customer Experience Support Coordinator

Answering customer inquiries, scheduling sales appointments, and following up with customers about their case/order status. - Compiling a daily list of sales leads, delegating tasks to the sales department, and providing sales data and guides to the sales department. - Developing and monitoring performance indicators for sales members, managing sales...

Respond to customer inquiries and provide accurate information and solutions in a timely and friendly manner. Manage and resolve customer complaints and escalate to appropriate teams when necessary. Maintain accurate records of customer interactions, transactions, comments, and complaints. Meet or exceed performance targets and KPIs. Other adhoc instruction...

**Roles and Responsibilities**: - Handling day-to-day matters and providing efficient support for Sales Team & Sub Agent in the sales department for office administration. - To take and process quotation requests from customers, actively seek the conversion of inquiries to orders and act in a customer service role between sales persons and customers. - To...

**Campaign building and comms** - _Review assigned cases and reply promptly to customers within targeted timeline by giving proper suggestions in order to help customers._ - _To exceed customers' expectations in terms of customer service and accurate information._ - _Following up with customers to ensure their issues are resolved._ - _Gathering customer...

Campaign building and comms- _Review assigned cases and reply promptly to customers within targeted timeline by giving proper suggestions in order to help customers._- _To exceed customers' expectations in terms of customer service and accurate information._- _Following up with customers to ensure their issues are resolved._- _Gathering customer feedback and...

Assist in managing office supplies and inventory. - Handle incoming and outgoing mail and packages. - Answer and direct phone calls to the appropriate personnel. - Assist with scheduling appointments and meetings. - Maintain and update records and databases as needed. - Organize and file documents in an organized manner. - Prepare reports and spreadsheets as...

**Position: Customer and Sales Support Administrator.**: - **Salary: RM 2500-3500.**: - **Work location: Sunway Damansara (PJU3), Petaling Jaya** **Introduction** **About the job** **The duties** Reporting to Sales Manager, the position is permanent and is office bound position where the incumbent will be responsible for providing administrative support...

Position: Customer and Sales Support Administrator:- Salary: RM :- Work location: Sunway Damansara (PJU3), Petaling JayaIntroductionAbout the jobThe dutiesReporting to Sales Manager, the position is permanent and is office bound position where the incumbent will be responsible for providing administrative support role to sales and service activities. This...

Our client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth...

Assist in managing office supplies and inventory. Handle incoming and outgoing mail and packages. Answer and direct phone calls to the appropriate personnel. Assist with scheduling appointments and meetings. Maintain and update records and databases as needed. Organize and file documents in an organized manner. Prepare reports and spreadsheets as required....

**Position: Sales Administration & Customer Support Officer.**: - **Salary: RM 2500-3500.**: - **Work location: Sunway Damansara (PJU 3), Petaling Jaya** Our client is a medical vendor who have been supplying medical devices and consumables to public and private medical healthcare services hospitals/organizations for over a decade in Malaysia. They are in...

**Job Function**: Custmer support/service - ** Industry**: IT/Telecommunications - ** Job Description**: - As the first line support for network service including overseas locations, receive inquiries from customer and arrange support to service carrier and vendors in English and Japanese. - Record the troubleshooting steps and actions taken of an incident...

Job Function: Custmer support/service- Industry: IT/Telecommunications- Job Description:As the first line support for network service including overseas locations, receive inquiries from customer and arrange support to service carrier and vendors in English and Japanese. Record the troubleshooting steps and actions taken of an incident or request to the...

**IT Support Technician** Work Location: Tropicana Damansara. Working Hours: 8:30 AM - 5:30 PM - Monday - Friday. Basic Salary: Up to RM6000 per month. **Responsibilities**: - Act as a single point of contact for connectivity services. - Monitor service availability and performance. - Proactively monitor alarms for SD-IPVPN services. - Notify customers...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

This position requires a high level of responsibilities to support Enrich Medsurg in achieving marketing goals and objectives. The Marketing & Sales Support is to proactively support the organization and sales team in administering the necessary task needed ensuring smooth operations. **Responsibilities & Duties**: - Assisting the Sales & Marketing...

This position requires a high level of responsibilities to support Enrich Medsurg in achieving marketing goals and objectives. The Marketing & Sales Support is to proactively support the organization and sales team in administering the necessary task needed ensuring smooth operations. **Responsibilities & Duties**: - Assisting the Sales & Marketing...

Proficient in product knowledge, understand the company's product information, and be able to correctly explain and describe the characteristics and advantages of related products. - Respond and deliver accurate information to clients' questions via Livechat and messaging app. - Effectively handle customer complaints, suggestions, consultation and feedback,...

**Duties and responsibilities** - Knowledge of Enquries to cash Flow Cycle. - Follow up with After market sellers for order booking. - Work on Shipment Plan, Item allocation with the help of Supply chain team. - Sending PI to customers and follow-up for Payments and get it applied with the help of finance. - Work on Return/RMA’s & customer complaint and...