Field Operations Manager

5 months ago


George Town, Malaysia Rentokil Full time

**Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period**
- For more information about our benefits, see below_

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

**What do our Operations Managers do?**

Our Operations Managers are responsible for training, leading, and developing a team of specialists. They help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include monitoring and adjusting scheduled appointments for efficiencies, field routing, client QC audits, and account management.

**Responsibilities include, but are not limited to;**
- Manage daily operations of specialists with the goal of providing superior customer service to our clients
- Offer direction to staff in all aspects of operations, service, and client care
- Responsible for managing basic financial performance of the operations, including revenue growth and expense control
- Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
- Able to work a flexible schedule, including early mornings and weekend work when needed
- Submit weekly, monthly, and yearly reports, as required

**What do you need?**
- Bachelor’s degree (preferred but not required)
- 3-5 years in a management role with emphasis in customer service
- Success in training, mentoring, and coaching service professionals
- Must have excellent verbal and written communication skills
- Previous experience in a route-oriented, service environment a plus
- Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
- Must pass pre-employment background screen
- Must possess a valid driver’s license and pass motor vehicle record search

**Why Choose Us?**

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:
**Professional and Personal Growth**
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)

**Health and Wellness**
- Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

**Savings and Retirement**
- 401(k) retirement plan with company-matching contributions

**Work-Life Balance**
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

**_ Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities._**

California residents click here to review your privacy rights.


  • Operations Associate

    5 months ago


    George Town, Malaysia ALV Management Sdn Bhd Full time

    **Responsibility for Support** - Highly engaging and resolve the guest's inquiries, complaint, and request promptly, and with courtesy. - Communicate with other departments to ensure the smooth and efficient operation. - Creation of Whatsapp Group Chat and sending of Check-in Details - Collecting necessary information from guest (Contact details and exact...

  • Operations Manager

    5 months ago


    George Town, Malaysia Go-Get Data Consultancy Full time

    Our Client is looking for an Operations Manager that will be responsible for work environment, client satisfaction and profitability of a program by being the leader of the line of business unit integrated by Supervisors and agents. - Manage and develop a team of assigned Supervisors to meet and exceed performance, quality, end-user satisfaction, client...

  • Operations Manager

    4 months ago


    George Town, Malaysia RedRadar International (Recruitment Agency) Full time

    **Position**:Operations Manager **Salary**: RM 2,500 - RM 3,000 **Working Hours**: 8:00 AM - 5:00 PM **Working Days**: Monday - Saturday **Location**:Georgetown, Penang. **Job Description**: - Ability to Manage, Coordinate, and Lead day-to-day operations based on guidelines received from Management. - Lead and supervise all operational activities,...

  • Operations Manager

    5 months ago


    George Town, Malaysia Company Confidentials Full time

    **Job Overview** - As an Operations Manager, responsible on overseeing every aspect of a hotel to ensure smooth operations and maximum profit. **Job Descriptions** - Responsible for all aspects of all departments (Front Office, Housekeeping, F&B). - Oversee day-to-day operations, ensuring adherence to policies, procedures, and industry standards. Support...

  • Operation Manager

    5 months ago


    George Town, Malaysia RedRadar International Sdn Bhd Full time

    1)Ability to Manage, Coordinate, and Lead day-to-day operations based on guidelines received from Management. 2) Lead and supervise all operational activities, including food preparation, service, kitchen operations, inventory management, and equipment maintenance. 3) Implement efficient processes and procedures to enhance productivity, reduce wastage, and...

  • Operations Manager

    5 months ago


    George Town, Malaysia RedRadar International Sdn Bhd Full time

    Salary: RM 2,500 - RM 3,000 Working Hours: 8:00 AM - 5:00 PM Working Days: Monday - Saturday Location: 20, Jalan Burmah, 410050 Georgetown, Penang. **Job Description**: - Ability to Manage, Coordinate, and Lead day-to-day operations based on guidelines received from Management. - Lead and supervise all operational activities, including food preparation,...

  • Operations Manager

    5 months ago


    George Town, Malaysia Company Confidentials Full time

    Responsible for all aspects of all departments. - Support and work with all colleagues in all aspects of running the operation. - Ensure the premises are in operative condition as per category of the unit to receive and serve the guests. - Ensure SOP implementation in all departments. - Monitor the co-ordination between all departments for smooth & efficient...

  • Operation Manager

    5 months ago


    George Town, Malaysia ALV Management Sdn Bhd Full time

    **Job Responsibility** - Improve hotel and homestay operational management systems, processes, and best practices to enhance efficiency and effectiveness. - Build & lead strong teams and systems - Compile and analyze data and reports. - Inventory and Procurement management. - Perform quality control - Cost management - Monitor Key Performance Indicators -...

  • Operation Executive

    5 months ago


    George Town, Malaysia Prestige Management Services Consultant Sdn Bhd Full time

    **Responsibilities**: - Assist in finding and managing various units and facilities. - Coordinate with relevant stakeholders to ensure smooth operations. - Schedule and oversee maintenance activities for units and facilities. - Ensure timely and efficient resolution of maintenance issues. - Handle inquiries and complaints from stakeholders. - Maintain...


  • George Town, Penang, Malaysia iMin Full time

    Main ResponsibilitiesAs a key member of the iMin team, the Customer Service Operations Manager will be responsible for developing and implementing strategies to enhance service quality, improve customer satisfaction, and drive business growth. Key areas of focus include:Service Network Development and ManagementDevelop and maintain strong relationships with...

  • Admin Assistant

    5 months ago


    George Town, Malaysia WGS Network Full time

    Job Location: Georgetown, Bayan Lepas Area, Ayer Itam. Perform administrative tasks in the strata property management sector. Stationed at site at residential area (apartment, condo etc) perform account related task such as prepare invoices, receipt, collection etc Operation related task others **Job Types**: Full-time, Permanent **Salary**: RM1,800.00...


  • George Town, Penang, Malaysia Nala Groups Full time

    Job Summary:We are seeking a highly skilled and experienced Senior Operations Manager to join our team at Nala Groups. As an Assistant Clinic Operations Lead, you will be responsible for overseeing the day-to-day operations of our clinic, ensuring that all processes are running smoothly and efficiently.Key Responsibilities:* Operation oversight: assist in...

  • Operations Manager

    5 months ago


    George Town, Malaysia Go-Get Data Consultancy Full time

    Our Client is looking for an Operations Manager that will be responsible for work environment, client satisfaction and profitability of a program by being the leader of the line of business unit integrated by Supervisors and agents. - Manage and develop a team of assigned Supervisors to meet and exceed performance, quality, end-user satisfaction, client...


  • George Town, Penang, Malaysia Nala Groups Full time

    Job Summary:We are seeking a highly skilled and experienced Clinical Operations Manager to join our team at Nala Groups. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our clinic, ensuring seamless workflow, process optimization, and resource allocation.Key Responsibilities:Assist in managing...


  • George Town, Penang, Malaysia Nala Groups Full time

    Job Title: Assistant Clinic Operation ManagerWe are seeking a highly skilled and experienced Assistant Clinic Operation Manager to join our team at Nala Groups.Key Responsibilities:Assist in managing day-to-day operations, including workflow, process optimization, and resource allocation.Supervise and support operational staff, conduct performance...

  • Operations Manager

    5 months ago


    George Town, Malaysia AG Staffing Malaysia Full time

    **Responsibilities**: - Supervise the activities of the Operations Department and motivate team to perform to the best of their abilities. - Prepare capital and operating budgets. Monitor and control the operating costs against the budget. - Prepare monthly/quarterly/annual management reports as required. - Oversee all contracts for service providers and...


  • George Town, Penang, Malaysia Hunters International Sdn Bhd Full time

    About Our ClientHunters International Sdn Bhd is a global leader in design services and franchised distribution for semiconductors and networking products.Job DescriptionWe are seeking a highly skilled Field Application Engineer to drive design in and product promotional activities. The successful candidate will spearhead the development of new demand...


  • George Town, Penang, Malaysia Agensi Pekerjaan Minde Group Sdn Bhd Full time

    Job Title: Finance Section HeadLocation: Penang, MalaysiaCompany Overview:A leading global electronics manufacturing services provider, this company specializes in delivering high-quality, innovative solutions to customers worldwide. They are seeking a Finance Section Head to oversee the financial operations, ensuring compliance with internal policies and...

  • Field Auditor

    5 months ago


    George Town, Malaysia QL Maxincome Sdn Bhd (FAMILYMART) Full time

    **Role Responsibilities** - Assist with stores and warehouse stocktake and ensure completion of all stocktake investigations are on the same day - Conduct stores surprise audit accordance with the QSC and ZTC checklists at least one store per day - Brief the audit findings during exit meetings with store manager/PIC - Draft, finalize and share the audit...

  • Assistant Manager

    5 months ago


    George Town, Malaysia Matrix Parking Solution Sdn bhd Full time

    **Job Requirements**: - At least 3 years of related experience in carpark operation. - Able to communicate in both Malay and English. - Preferably with knowledge in car parking systems and equipment. - Have to possess own transport. - Working area is across Penang. **Responsibilities**: - To ensure that parking operation at the carpark/s are efficient...