Operations Manager

5 months ago


George Town, Malaysia Company Confidentials Full time

Responsible for all aspects of all departments.
- Support and work with all colleagues in all aspects of running the operation.
- Ensure the premises are in operative condition as per category of the unit to receive and serve the guests.
- Ensure SOP implementation in all departments.
- Monitor the co-ordination between all departments for smooth & efficient operations.
- Assessing and reviewing customer satisfaction and service recovery process.
- Identifying staff learning needs and assisting with development.
- Providing timely and constructive feedback on all direct reports as and when required.
- Monitor and maintain operations & overhead cost to maintain maximum revenue for the organization.
- Resourcefully solve any issues that arise and seize control of any problematic situation.
- Be on available on call 24 hours a day to resolve any urgent problems or emergency.
- Maintain good relations with working colleagues.
- Any other delegated tasks as and when required by the Management.

Contract length: 6 months

**Salary**: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Health insurance


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