Operations Manager
5 months ago
**Responsibilities**:
- Supervise the activities of the Operations Department and motivate team to perform to the best of their abilities.
- Prepare capital and operating budgets. Monitor and control the operating costs against the budget.
- Prepare monthly/quarterly/annual management reports as required.
- Oversee all contracts for service providers and ensure that all contracts are renewed, performed and scheduled as specified in a timely manner. Regularly review performance of service providers and provide feedback to them to improve their standard of services.
- Monitor all planned and emergency maintenance works, and make improvements when necessary.
- Yearly review of service provided contract before renewal.
- To ensure daily operation check lift has been carried up properly.
- Carry out feasibility study, plan, prepare budget, project management, and provide professional advice on upgrading works.
- Be involved in taking over common area and building facilities from Construction.
- Review and control the utilities consumption in the Mall common area.
- Update and rehearse fire emergency and crisis management plans.
- Update and implement standard operating procedures for the department.
- Recruit and train staff to adopt standard operating procedures and supervise team to provide courteous, efficient and effective service to tenants, shoppers, and internal departments.
- Ensure that the building facilities, common areas, and tenants’ stores are well maintained at all times.
- Work closely with the Police, Rela and other government agencies to ensure the safety and security of tenants and shoppers in the Mall.
- Carry out any other job tasks/ assignments as and when requested by Senior Management, Department Head or direct superior.
**Requirements**:
- Minimum 5 years working experience in the related industry.
- Proven experience in an operations management position.
- Able to work under pressure & meet the deadline.
**Salary**: RM10,000.00 - RM15,000.00 per month
Schedule:
- Monday to Friday
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