Guest Relations Agent

**Job Number** 24025052 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**Job Number** 24078154 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

**Job Number** 23121040 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

Sunway Sanctuary seeks a detail-oriented professional to fill the role of Guest Experience Coordinator. In this position, you will be responsible for coordinating guest arrivals and departures, managing room assignments, and ensuring seamless day-to-day operations.Key Responsibilities:Coordinate guest arrivals and departures, ensuring timely check-in and...

The Service Desk Agent is responsible for ensuring timely restoration of service for customers by managing requests (Incidents, Service Requests, Events and Problems) through to successful completion. Logging Service Desk Agents are responsible for receiving, validating and logging customer requests. They capture the detail of the request and provide...

Developing contacts in the market that lead to business by consistent update of mailing list and customer profile database. To prepare and present sales proposal to the potential Guests, highlighting the best features and qualities of the Hotel. - Lead Hotel site tours, inspections and hospitality visits for business partners & guests. - Responsible to...

List-ID: 103189330Today 17:50 **Job Description**: - Property agent is one of the most rewarding jobs in the industries. Top earners in the industry earn more than a million a year. it's unbelievable right? but it's true. A hard working normal person can earn between RM 100K - RM 500K per year. depend on his/her ability and commitment, in getting listing,...

Job description We are looking for a Receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation. Receptionist responsibilities include registering guests, managing reservations, and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

Join to apply for the Digital Transformation Agent role at Konica Minolta MalaysiaAt Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners, and customers, we strive to enrich society through constant innovation and the development of...

Jasa Integritas Malaysia Sdn. Bhd is Looking for Field Agent Freelancers to conduct Mystery Shopping in Malaysia Requirements:Good communication skillsAble to follow the given instructions and guidelinesFollow the scenario & manage to improve the scenario in accordance with the situationAttention to DetailHigh level of integrity and professionalismHaving a...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

Job description - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms, rates,...

Key Responsibilities: - Troubleshooting: Provide first-level technical support to end-users, diagnosing and resolving hardware, software, and network-related issues. - Ticket Resolution: Prioritize and manage service tickets, ensuring accurate categorization, tracking, and timely resolution or escalation within defined SLAs. - Customer Service: Deliver...

**Job Number** 23210893 **Job Category** Reservations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities....

**Job Summary**: As a Dining Ambassador, you will serve as the first point of contact for guests and residents, providing them with personalized assistance and ensuring their needs and expectations are met. You will play a vital role in enhancing the guest experience by offering information, recommendations, and services to make their stay enjoyable and...

Always greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guest with table reservation and while seating. - Ensure guest are serviced within specified time. - Has a good knowledge of menu and presentation standards. - Speak with guests and...

Key Accountabilities: *Job Description:* - Identify, prospect, and onboard new merchants onto our loyalty platform. - Develop and execute a comprehensive business development strategy to drive revenue growth and increase market share. - Cultivate strategic partnerships with merchants, franchises, and businesses to expand our network and enhance product...

**Job Number** 24101675 **Job Category** Food and Beverage & Culinary **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will...

1. The hostess schedules table reservations for guests in advance and usher guest to the table. Hostesses often have to make decisions about where a group will sit in the Bar. 2. The hostess directs and instructs the dining room personnel on customer needs to ensure Customers receive fast and quality service from the moment guest arrive. 3. Hostesses...