Guest Service Agent

**Job Number** 24078154 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

**Job Number** 23121040 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

To perform a smooth check in and check out for hotel guests in a friendly and efficient manner. - To greet guests and assisting them with information on the hotel, local attractions and services. - To attend daily shift briefing at the commencement of each shift. - To constantly updates folios and checks payment details of newly arrived guests. - To note...

The Service Desk Agent is responsible for ensuring timely restoration of service for customers by managing requests (Incidents, Service Requests, Events and Problems) through to successful completion. Logging Service Desk Agents are responsible for receiving, validating and logging customer requests. They capture the detail of the request and provide...

Job DescriptionThe Resort Duty Supervisor at Sunway Sanctuary is responsible for overseeing the day-to-day operations of the front office. This includes supervising the front desk team, managing reservations, and handling guest complaints and feedback.The ideal candidate will have a strong background in hospitality management, with a minimum of 3 years of...

A brand new opportunity for a Customer Service Agent is available at a major MNC investment bank / financial services banking group and everyone is welcome to apply! Your new company provides financial services all over the globe and to service their international customers several permanent Customer Service Agents are needed to join their dynamic team in...

**Role: Customer Support-** **Customer Experience Agent** **Role Type: Initial 12 months and Extendable Contract** **Job Location**:First Avenue, Petaling Jaya, Selangor** **Job Description (JD)** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication channels including...

**Job Summary**: As a Dining Ambassador, you will serve as the first point of contact for guests and residents, providing them with personalized assistance and ensuring their needs and expectations are met. You will play a vital role in enhancing the guest experience by offering information, recommendations, and services to make their stay enjoyable and...

Monetise your evening. Be our PT call centre / customer service agent. Job : Gather feedback from customers on their recent purchase. This is NOT SALES post - so no selling is required. You will only be required to gather feedback from our customers & ask them about their recent purchase. Minimum - 15 Hours per week Time : Flexible depending on your...

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Why this role? In KONE to support business performance excellence, KONE...

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Why this role? In KONE to support the business performance excellence, KONE...

Developing contacts in the market that lead to business by consistent update of mailing list and customer profile database. To prepare and present sales proposal to the potential Guests, highlighting the best features and qualities of the Hotel. - Lead Hotel site tours, inspections and hospitality visits for business partners & guests. - Responsible to...

Job description We are looking for a Receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation. Receptionist responsibilities include registering guests, managing reservations, and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

Labur Bina Sdn Bhd invites applications for the position of Hospitality Services Director, responsible for leading our hospitality services team and delivering exceptional experiences for our guests. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep understanding of the hospitality industry.Main...

Key Responsibilities: - Troubleshooting: Provide first-level technical support to end-users, diagnosing and resolving hardware, software, and network-related issues. - Ticket Resolution: Prioritize and manage service tickets, ensuring accurate categorization, tracking, and timely resolution or escalation within defined SLAs. - Customer Service: Deliver...

Job SummaryWe are looking for a highly skilled and experienced Mandarin Speaking Call Center Agent to join our team. As a call center agent, you will be responsible for handling customer inquiries, resolving issues, and ensuring that all customers receive a high level of service.The successful candidate will be a native Mandarin speaker with excellent...

Benefit - Staff house available - 2 Meals provided Job Description - Greeting guests and taking drink and food orders - Staying attentive to the needs of guests in the dining area - Delivering food from the kitchen to the guests - Ensuring the food order is made correctly by kitchen staff and looks presentable for guests - Following health code standards...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

We at PLAY manages homestays, villas, and resorts across Malaysia specializing in areas such as Cameron Highlands, Bukit Tinggi, Janda Baik, and Melaka. We are looking for passionate individuals to join our team in growing the company further. **Responsibilities**: - Assist guest in making room reservation or response to any reservation inquiries. - Ensure...