Technical Support

Provide technical support to end-users of accounting and inventory solution - Investigate, troubleshoot and provide resolutions to user. **Salary**: RM2,500.00 - RM5,000.00 per month **Benefits**: - Meal allowance Supplemental pay types: - Attendance bonus - Performance bonus - Yearly bonus Ability to commute/relocate: - Johor Bahru: Reliably commute...

Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. - Installing and configuring hardware and software. - Replacing or repairing the necessary parts. **Job Types**: Full-time, Permanent Pay: RM1,500.00 - RM1,900.00 per month Schedule: - Day shift

Req ID: 120112 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **General Overview**: Functional Area: Quality (QUA) Career Stream: Operations Quality (OPQ) Role: Technical Support 2 (TS2) Job Title: Technical Support, Quality 2 Job Code: TS2-QUA-OPQ Job Level: Level 05 Direct/Indirect Indicator:...

**a) Identifying hardware and software solutions.** **b) Troubleshooting technical issues.** **c) Diagnosing and repairing faults.** **d) Resolving network issues.** **e) Installing and configuring hardware and software.** **f) Replacing or repairing the necessary parts.** **Salary**: From RM1,500.00 per month Schedule: - Day shift Ability to...

ACR Tier 1 functions and responsibilities (not limited) - Perform log & route [to Tier 2 or Resolver Team(s)] - Server and network monitoring - SOC monitoring - Perform 1st level troubleshooting on EUC/Server/Network - Basic POS troubleshooting - Application troubleshooting - Record and manage all issues in Service Management System - Broadcast...

About Upright TalentUpright Talent is a top multinational manufacturer in the electronics industry, offering exciting career opportunities for professionals.Job SummaryWe are seeking a highly organized and detail-oriented Technical Support Coordinator to join our team. As a key member of our customer support team, you will be responsible for coordinating...

**Duties**: - Provide 2nd and 3rd level support for Desktops/Laptops for Branches Nationwide - Perform 2nd and 3rd level support for Windows OS, MS Office, Lotus Notes, Active Directory - Perform system recovery/restoration upon system corruption or replacement of hard disk - Perform refresh program for Personal computers, laptops and printers - Keep...

**Responsibilities**: - Record and manage all issues in IT Service Management (ITSM). - Perform 1st level trouble-shooting on desktop and basic systems/network issues. - Escalate requests/issues to the appropriate resolver group according to SLA. - Provide timely status update to customers on issues escalated and to follow up tickets till closure within...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

**Job Highlights** - High Career Growth/Opportunities - Energetic & Fun Culture - We're Pioneer & Market Leader **About the Role** - As a Customer Tech Support Specialist, you will be working on troubleshooting customer technical issues in a timely manner while delivering an amazing customer experience. It is important to understand the communication arts...

Technical Support: Provide technical support to end-users, including troubleshooting hardware and software issues. Collaborate with the IT department to implement and maintain network infrastructure. Assist in the development and implementation of IT policies and procedures. Conduct training sessions for employees on the use of software and...

The experience involving in software support for office or customer - The employee should be able to maintain computer systems and networks. - Follow and maintain technical Standard of Procedure to ensure efficient planning and execution - To be involve in Software Testing and Quality assurance of the company and report the management for analytical...

**Responsibilities & Duties**: - Generate the technical feasibility study of solar PV system & construction designs activities including electrical & structural feasibility, engineering calculation, engineering simulation, technical write-up, technical presentations, and drawings production to meet client's requirements, project specifications, and relevant...

Monitor and maintain PIDS software and equipment working well and up to date the real time bus schedule - Create, administer and publish content in line with branding and marketing communication plan and strategy - Develop content and bus schedule on which platform and gate - Update the current bus operator by referring system support team - Provide...

Monitor and maintain PIDS software and equipment working well and up to date the real time bus schedule - Create, administer and publish content in line with branding and marketing communication plan and strategy - Develop content and bus schedule on which platform and gate - Update the current bus operator by referring system support team - Provide...

Monitor and maintain PIDS software and equipment working well and up to date the real time bus schedule - Create, administer and publish content in line with branding and marketing communication plan and strategy - Develop content and bus schedule on which platform and gate - Update the current bus operator by referring system support team - Provide...

**Responsibilities** - Provide clerical support to the technical department. - Including preparing quotation, following up for PO from customer - Able to attend to customer enquiries in a polite and effective manner - Data entry into Autocount system (Experience in using Autocount preferred) - Follow ups on technical documentations and stock requests -...

**Salary**: Up to RM3,500.00 per month Schedule: - Monday to Friday Supplemental pay types: - 13th month salary - Performance bonus - Yearly bonus

Monitor and maintain PIDS software and equipment working well and up to date the real time bus schedule - Create, administer and publish content in line with branding and marketing communication plan and strategy - Develop content and bus schedule on which platform and gate - Update the current bus operator by referring system support team - Provide...

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions - Provide First Call Resolution (FCR) technical support - Troubleshoot and investigate cause of user’s problem - Update work information with all troubleshooting steps used in the ticketing system - Set Incident to...