Customer Relation Assistant

As a Customer Relations Advisor, your role is integral to delivering excellent customer experiences and ensuring their satisfaction. You will be responsible for assisting customers with inquiries, addressing concerns, and providing support across various communication channels. Your friendly demeanor, effective communication, and problem-solving skills will...

As a Customer Relations Advisor, your role is integral to delivering excellent customer experiences and ensuring their satisfaction. You will be responsible for assisting customers with inquiries, addressing concerns, and providing support across various communication channels. Your friendly demeanor, effective communication, and problem-solving skills will...

1. Customer Callback 48hours after Delivery 2. Managing report customer callback 48hours from sales advisor 3. Managing Vehicle Delivery Order form and File for delivery 4. Key in booking customers in SAP system 5. Update extending booking every month 6. Assist Admin in Registration process and after registration process 7. Manage Daily booking report,...

**ROLES & RESPONSIBILITIES** - To attend customer inquiry from online social media platforms (mainly WhatsApp). - Maintain good relationship with new and existing customers to establish client base. - Update daily sales report and manage database report. - To understand products, ingredients & functions. - Hit monthly sales target KPI. - Hosting Facebook,...

Job Description: Provide comprehensive support services for Khind's group products, which include: - Attend and deliver exceptional customer service for customers visit our service centre or contact us through our hotline. - Efficiently handle both inbound and outstation service requests from various sources, including customers, dealers, and sales...

Job Description: Provide comprehensive support services for Khind's group products, which include: Attend and deliver exceptional customer service for customers visit our service centre or contact us through our hotline. Efficiently handle both inbound and outstation service requests from various sources, including customers, dealers, and sales personnel....

1. Customer Callback 48hours after DeliveryManaging report customer callback 48hours from sales advisorManaging Vehicle Delivery Order form and File for deliveryKey in booking customers in SAP systemUpdate extending booking every monthAssist Admin in Registration process and after registration processManage Daily booking report, stock allocation reportAssist...

Job Description: Provide comprehensive support services for Khind's group products, which include: Attend and deliver exceptional customer service for customers visit our service centre or contact us through our hotline. Efficiently handle both inbound and outstation service requests from various sources, including customers, dealers, and sales personnel....

Job Description:Provide comprehensive support services for Khind's group products, which include:Attend and deliver exceptional customer service for customers visit our service centre or contact us through our hotline. Efficiently handle both inbound and outstation service requests from various sources, including customers, dealers, and sales personnel. Log...

JOB DESCRIPTION To perform front desk duty. Attend to all incoming calls & divert message promptly. Ensure all guest / client are welcomed and direct them to the appropriate person. To perform clerical task and administrative duties such as monitoring runner duties, google review and check office mail box. Maintaining proper administration files. (filling,...

**Are you passionate about delivering exceptional customer experiences?** **Do you thrive in a dynamic and fast-paced environment?** **If so, we have the perfect opportunity for you! Join Our Team as a Customer Relations Officer / Customer Service Officer !** **Job Highlights**: - Opportunities for Career Growth and Advancement - Branch Incentives Based...

Handling clients, regular follow-ups of the clients. - Maintaining healthy relations with the clients. - Have to attend and handle client meeting. - Evaluate our client's customer needs and propose potential solutions. - Managing client along with reporting director / manager including receiving work orders - Provide comprehensive administrative support to...

Updating item information - price list o Maintain and received item as per Delivery Order o Analyse SKU spare parts and manages the online platform Liaise with 3rd party service providers on the product fulfilment have a mindset of a purchaser, good at handling PO, sensitive to numbers and data as you will be handling and monitor the purchase order/maintain...

will be a fit for you if you have- a mindset of a purchaser, good at handling PO, sensitive to numbers and data as you will be handling and monitor the purchase order/maintain system Updating item information price list o Maintain and received item as per Delivery Order o Analyse SKU spare parts and manages the online platform Liaise with 3rd party service...

**JOB RESPONSIBILITIES**: 1. To perform administrative and clerical function 2. Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment 3. Prepare and provide Customer Service Analysis report: - a) Customer Focus Compliance Analysis b) 72Hours...

We are a market leader in the automotive industry with a long history of business in Malaysia. Apart from this, we are Four-time winners of the Honda CEO Award, an award given annually to honour its dealers’ outstanding performances. We are looking for highly motivated, goal-driven, independent, and hands-on professionals to join the dynamic team at our...

We are a market leader in the automotive industry with a long history of business in Malaysia. Apart from this, we are Four-time winners of the Honda CEO Award, an award given annually to honour its dealers’ outstanding performances. We are looking for highly motivated, goal-driven, independent, and hands-on professionals to join the dynamic team at our...

JOB RESPONSIBILITIES:To perform administrative and clerical functionManage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshmentPrepare and provide Customer Service Analysis report:a) Customer Focus Compliance Analysisb) 72Hours callbackc) Complaint Analysisd)...

Direct the daily operations of the CCR team by planning, prioritizing and delegating work tasks to ensure proper functioning of the department; - Identify and implement strategies to improve quality of service, productivity and profitability by studying, evaluating, and re-designing processes and establishing and communicating service metrics and monitoring...

Ensure all walk - in customers are greeted and assisted pleasantly with their enquiries. - Attend and provide amicable solution in resolving customers’ enquiries and complaint. - Monitor incoming calls are answered within three rings. - Provide information on current sales/service promotion of products to customers. - Monitor and prepare weekly, monthly...