Customer Service Supervisor

**Key Responsibilities**: - Responsible to handle all customers enquiries in a quality manner - Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time - Follow up orders from order placed to delivery & provide after-sales service - Maintain accurate system records and monitor inventory transactions to...

**Customer Service Executive** **Job Highlights** We are looking for fresh graduates from any Colleges / Universities - Salary RM 1800 - RM 2500/month - Accommodation provided (hostel) - Immediate vacancy **Requirements**: Degree in any field. - Required language(s): Bahasa Malaysia, English. - Required Skill(s): Hardworking, honest, pleasant personality,...

**RESPONSIBILITIES** 2. Ensure all communication with customers is updated into G2 system 3. To follow up with customers on the cases until they are resolved with active communication 4. In lost, damaged, or delayed service complaint cases, follow up with the concerned branches and obtain the corresponding report 5. The complete report is to be handed to...

**Key Duties and Responsibilities** - Process all Sales Orders accurately and promptly into ERP system. - Support and prepare issuing sales invoices. - Support sales & marketing on issues related to after-sales (arrange repair / installation /loan machines / spare parts). - Answers all customers’ queries professionally and courteously. - Record after-sales...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

**KEY DUTIES AND RESPONSIBILITIES** - Process all Sales Orders accurately and promptly. - Prepare and issue sales invoices - To support sales & marketing activity - Answers all customers’ queries professionally and courteously. - Records and resolves all after-sales issues. - Seeks assistance from Supervisors for unresolved queries if necessary. -...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

APPENDIX 1 (Scope Of Responsibilities) - Handling any queries on live chat and WhatsApp for any update. - Attending to customer’s product queries and driver's queries on location. - Making calls to customers regarding reminders on net promoter score surveys (50-60 customers to call daily) and more. - Record all feedback and problems from customers after...

As an Ecommerce Customer Service Representative, you will be responsible for assisting customers with their online orders. You will need to have exceptional communication skills, both written and verbal, and be able to provide solutions to customer inquiries in a timely manner. In this role, you will also need to be able to navigate various ecommerce...

**A. JOB SUMMARY** The Customer Service Executive will be handling customer booking processes with space approval from Principle, Good knowledge in handling shipping documentation such a booking arrangement, Bill of Loading, receipts, certificates and etc **B. DUTIES AND RESPONSIBILITIES** - Process new and revised booking confirmations to customer -...

We are non-pork and non-lard hotpot located at setia city mall. We are expanding our SERVICE CREW. Multiple positions are available now at Imperial Hotpot Setia City Mall. Refer below for the available positions and the salary range. Supervisor >> RM3500 - RM 4000 Captain >> RM2800 - RM 3500 Waitress / Waiter >> RM 2500 - RM 2800 Cashier >> RM 2800 -...

**What will you do?** - **No Sales, **but out-bond call required due to follow-ups. - Ad-hoc assignments or tasks assigned by Supervisor. **Requirements**: - **Must have experience in Customer Service**: - Must be willing to work in the office - Must be able to be working on shift. **NO OVERNIGHT SHIFT!**: - Possess a Diploma /Degree / SPM (must have...

Report to Production Supervisor - Responsible to prepare daily production schedule and output report - To assist Supervisor train and educate subordinate in day to day routine task and responsible to conduct on-job-training for the new staff. - Continuously diving for productivity output and minimize production defect and scrap - Responsible to assist...

**Supervise Sales Associates** They supervise sales associates to make sure they are performing their job duties well. The supervisor’s duties include delegating tasks and following up on the assignments to ensure task has been performed following SOP. **Promote Products To Increase Sales** Retail Supervisors are to make sure that they promote in-store...

Customer Service Responsibilities: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...

1. Manage and handle full spectrum of daily Customer Service duties 2. Responsible of daily manpower planning & tasks assigning for the Customer Service Department 3. Manage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness. 4. Responsible of communicating with the...

**Customer service Job Responsibilities**: - Serves customers by helping them select products. - Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks and counters. -...

**Responsibilities**: - Responsible for prompt delivery to Idemitsu's customers (i.e.OEM, Industrial and Automotive). - Prompt submission of assigned report. - Responsible for master creation for SAP distribution module. - Fully understand and utilize SAP distribution module for work and able to advise others CS user. - Monitor and analyze monthly delivery...

**Customer Service Responsibilities Roles**: - Manage incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Meet...

**In this role you will be responsible for**: - Plan and check service schedules via in-house system - Manage and train service staff in order to improve the service quality - Make sure team members provide quality and timely services as per scheduled - Carry out regular quality assurance checks on completed services by spending 20% of available Supervision...