Customer Service Officer Anz

**Premium Customer Care specialist** “If you are passionate about people and feel excited about being part of transforming a whole industry - then keep reading!” This is an electric performance brand, determined to improve the society we live in by catalyzing the change to sustainable mobility. We are a global team of highly talented individuals who...

CUSTOMER SERVICE OFFICER (SOUTH EAST ASIA & ANZ), MALAYSIA The role of the Customer Service Officer is to drive the daily operations of the South East Asia Business Unit, which comprises of the following countries - Singapore, Malaysia, Thailand, Hong Kong, as well as the Australia & New Zealand Business Unit for Luxury and Consumer Beauty...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

**Responsibilities**: - Oversee the day-to-day activities performed by the team to ensure accurate and timely closing procedures are complete and operation excellence is maintained. - Provides regular reporting on the status of overdue debt including month end statistics. - Provide timely resolution to various stakeholders on any O2C request, enquiries or...

**Responsibilities**: - Oversee the day-to-day activities performed by the team to ensure accurate and timely closing procedures are complete and operation excellence is maintained. - Provides regular reporting on the status of overdue debt including month end statistics. - Provide timely resolution to various stakeholders on any O2C request, enquiries or...

**Responsibility**: - Analyse and identify customer’s needs and match against the products. - Communicate professionally with customers regarding current promotions and product upgrades and new product launches. - Building and maintaining sales pipelines followed by accurate forecasting and sales revenue closures. - Daily Sales Pipeline and Activity to be...

We're a professional services company based in Singapore seeking local Malaysia based staff to support our international team. We are a customer focused company that treat staff like family. This is primarily a customer service and admin role. Experience in customer service valued but we also welcome fresh graduates to apply. Main responsibilities of the...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**The Position**: The position will require you to support the contact centre in spoken and written English. **The Requirements for the Role**: - Diploma /Degree in IT related disciplines. - **Good command of spoken and written English.**: - **Cantonese and Mandarin speaker encouraged to apply.**: - **L1 troubleshooting and customer service skills.**: -...

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

**Client background**: Our client provides Extended Warranty and Manufacturers Warranty services to leading Australian retail outlets and manufacturers outsourcing back office functions, with call centres in Sydney, Auckland, Singapore, Malaysia, Dublin, and Slovenia. **Basic salary**:RM 4000 + RM 200 (allowance) **Industry**: TPA/ Insurance **Location**:...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **The Garden Mall, Mid Valley City, KL** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. -...

**Responsibilities**: - Prepare all billing to be submitted to Customer Portal and follow up with SOA. - Provides regular reporting on the status of overdue debt including month end statistics. - Preparing AR aging report, sales AR status report, collection status report, issues log, unapplied receipt and reconciliation. - Prepare and update Standard...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. - Assist external users of the client's technical products...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including documented call flows, work processes, data entry requirements, and complaint management processes -...

**Responsibilities**: - Analyses and monitors all assigned aged debtors and actively works to reduce delinquency. Ensures prompt action is taken for non-payment or continued late payment. - Provides regular reporting on the status of overdue debt including month end statistics. - To minimize Bad Debts within assigned account. - Identifies disputes causing...

Job Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...

**Your Roles include**: - Attending to incoming calls promptly, courteously in a competent and professional manner. - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

Provide primarily customer service-based phone support to company customers. - Activate and engage with client/customer whilst providing accurate information of customer’s issue at hand. - Accurately record and update customers’ cases into company’s CRM and trackers following appropriate processes. - Provide accurate and understandable information to...