Customer Service-anz Support

**Helping Realize Life’s Potential** - We invest in your career growth - vast career mobility & opportunity - We expose you to high performance culture - global experience - We provide a supportive & caring environment - diversified & high-quality team. **What This Job Involves** Hach Company manufactures and distributes analytical instruments and...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. - Assist external users of the client's technical products...

**The Position**: The position will require you to support the contact centre in spoken and written English. **The Requirements for the Role**: - Diploma /Degree in IT related disciplines. - **Good command of spoken and written English.**: - **Cantonese and Mandarin speaker encouraged to apply.**: - **L1 troubleshooting and customer service skills.**: -...

**Responsibilities**: - Provide primarily customer service based phone support to customers. - Activate and engage with client/customer whilst providing accurate information of customer’s issue at hand. - Accurately record and update customers’ cases into CRM and trackers following appropriate processes. - Provide accurate and understandable information...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Responsibilities**: - Oversee the day-to-day activities performed by the team to ensure accurate and timely closing procedures are complete and operation excellence is maintained. - Provides regular reporting on the status of overdue debt including month end statistics. - Provide timely resolution to various stakeholders on any O2C request, enquiries or...

**Responsibilities**: - Oversee the day-to-day activities performed by the team to ensure accurate and timely closing procedures are complete and operation excellence is maintained. - Provides regular reporting on the status of overdue debt including month end statistics. - Provide timely resolution to various stakeholders on any O2C request, enquiries or...

CUSTOMER SERVICE OFFICER (SOUTH EAST ASIA & ANZ), MALAYSIA The role of the Customer Service Officer is to drive the daily operations of the South East Asia Business Unit, which comprises of the following countries - Singapore, Malaysia, Thailand, Hong Kong, as well as the Australia & New Zealand Business Unit for Luxury and Consumer Beauty...

**Responsibility**: - Analyse and identify customer’s needs and match against the products. - Communicate professionally with customers regarding current promotions and product upgrades and new product launches. - Building and maintaining sales pipelines followed by accurate forecasting and sales revenue closures. - Daily Sales Pipeline and Activity to be...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including documented call flows, work processes, data entry requirements, and complaint management processes -...

**Responsibilities**: - Provide outstanding first level system support in SAP SD/MM (OTC&P2P Processes) Provide L1 Support to ASEAN/ ANZ Countries business users (SG, MY, TH, VN, PH, IN) in SAP MM/SD Modules and EDI Areas. Perform User acceptance testing of delivered solutions in Projects and Change Requests - Ensure appropriate user access is identified...

Provide primarily customer service-based phone support to company customers. - Activate and engage with client/customer whilst providing accurate information of customer’s issue at hand. - Accurately record and update customers’ cases into company’s CRM and trackers following appropriate processes. - Provide accurate and understandable information to...

We are looking for someone who are willing to accept to work in different working time zone from Malaysia and fluent in English. Role is based in KL Sentral. Working Hour: 4am - 1pm (shift is fixed) Working Day: Saturday until Wednesday (offday will be in thursday and friday) Primary Job Functions: - Provide primarily customer service based phone...

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

We're a professional services company based in Singapore seeking local Malaysia based staff to support our international team. We are a customer focused company that treat staff like family. This is primarily a customer service and admin role. Experience in customer service valued but we also welcome fresh graduates to apply. Main responsibilities of the...

**Job Description Summary**: We are **the makers of possible** BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech...

**Client background**: Our client provides Extended Warranty and Manufacturers Warranty services to leading Australian retail outlets and manufacturers outsourcing back office functions, with call centres in Sydney, Auckland, Singapore, Malaysia, Dublin, and Slovenia. **Basic salary**:RM 4000 + RM 200 (allowance) **Industry**: TPA/ Insurance **Location**:...

Associate Director - Sales - ASEAN & ANZ Markets Our Client is a leading provider of private and public cloud-based IT Operations Management Solution (ITOM) to enterprises and service providers, is building a state-of-the-art AI based solutions for ITOM. They are one of the selected group of companies backed a leading AI / machine learning focused private...

Able to work permanently night shift to support Europe region (no work from home/hybrid). Working Hours: - 3:00AM - 12:00PM - 6:00AM - 3:00PM - Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address...