Customer Service Executive Banking Industry

Position Overview: As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. Key Responsibilities: - To stay informed about our banking products and...

_**Responsibilities**:_ - Business Impact_ - Handle various banking inquiries to support customer needs effectively. - Manage inbound and outbound customer interactions as needed. - Provide an excellent customer experience, aiming for first call resolution. - Customers / Stakeholders_ - Uphold our values and behaviors, ensuring open and honest communication...

**Location**: Wilayah Persekutuan Kuala Lumpur (KL), accessible by MRT **Salary package**:RM3000-3800 (depend on highest education certificate and years of working experience) **Working time**: 24/7 Shift (Rotate by quarter) 5 days a weeks and 2 days of day - *Hybrid mode possibility based on performance_ - Develop excellent product knowledge to enhance...

We are hiring for Customer Service Executive - International Bank (Freshers are welcome to apply) Basic Salary: RM2600 - RM3000 per month Working Hours: 8a.m - 11p.m (8 hours rotational shift basis) Working days: 5 days working, 2 days off (rotational basis) Job Scope: - Answer inbound calls from customer regarding basic banking services, such as account...

Position: Customer Service (Banking Industry) - English Speaker Location: Kuala Lumpur Working Hours: 24/7 Rotational Shift (rotate by quarter) 5 days a weeks and 2 days of day **Salary**: RM 3,000 - 3,300 + shift allowance What We’re Looking For: - Proficient in speaking in English - This will be for inbound call centre for services and sales...

Location: Kuala Lumpur Sentral, Malaysia. **Salary**: Basic - RM 3500 (Basic) Market: Singapore Customers Shift: Rotational Education: Bachelor’s Degree/Diploma/SPM Head Counts: 5 Experience: Minimum 6 months as customer service in Domestic or International banking **Job Description**: We are seeking a dedicated and customer-focused individual to...

**Customer Service Executive - Islamic Bank** **(24/7 Immediate Hiring)** - **24/7 Rotational Shift (A Must)**: - **Feb/March 2021 Intake**: - **IMMEDIATE HIRING**: - **Degree Holder only (Fresh graduate with good communication/ related experience )**: - **Shift Rotation: ( 7am - 4pm/9am-6pm/1pm-10pm/10pm-7am)**: - **Working Days: Monday -Sunday (5 days...

**Basic Salary Range: RM 2,600 - RM 3,000** **Basic Salary**: **SPM: RM2,600** **Diploma: RM2,700-RM2,800** **Degree: RM2,800 - RM 3,000** **Working hours: 8a.m - 11p.m (8 hours rotational shift basis)** **Working days: 5 days a week, 2 days off (rotational)** **Job Summary**: Are you passionate about delivering exceptional customer experiences? Join...

**Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.** Main responsibilities: -...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24 hours shift (Shift will change every month) - Working days: 5 working days with 2 off days/week - Night and midnight shift allowance available (+/-RM300) - English proficiency is required as customers are...

Position Overview: As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. Key Responsibilities: - To stay informed about our banking products and...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24 hours shift (Shift will change every MONTH) - Working days: 5 working days with 2 off days/week - Night and midnight shift allowance available (+/-RM300) - KPI Incentive - English proficiency is required as customers will not only be...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24 hours shift (Shift will change every 3 MONTHS once) - Working days: 5 working days with 2 off days/week - Night and midnight shift allowance available (+/-RM300) - English proficiency is required as customers are...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24 hours shift (Shift will change every 3 MONTHS once) - Working days: 5 working days with 2 off days/week - Night and midnight shift allowance available (+/-RM300) - English proficiency is required as customers are...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24 hours shift (Shift will change every month) - Working days: 5 working days with 2 off days/week - Night and midnight shift allowance available (+/-RM300) - English proficiency is required as customers are...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24 hours shift (Shift will change every 3 MONTHS once) - Working days: 5 working days with 2 off days/week - Night and midnight shift allowance available (+/-RM300) - English proficiency is required as customers are...

**Operations Management (90%)** - Crucial in building and retaining customer relationships. - Identify and resolves customer inquiries/issues accurately. - Educate the customer about the Bank’s products and services and directs them toward available resources for self-help. - Completes accurately the necessary documentation to manage customer complaints,...

Job Description: - Answer calls to clients to learn about and address their needs, complaints or other issues with products or services. - Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers in a timely manner while following standard operating...

**Telesales Executive** - Sell and promote bancassurance (insurance to bank's client base) products and identify customer segments for new sales - Perform prospecting and cold calls to engage with potential customers for sales - Participate in sales and marketing events to acquire new customers - Establish business relationships with customers to strengthen...

Description **Primary Objective**: Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross-selling/ up-selling Bank's products and services towards customer satisfaction. **Key Responsibilities**: Overall responsible in handling customer inquiries, maintain high...