Thai Speaking Production Support

**Open for Thai who can speak, read and write Thai + Mandarin.** Thai + Mandarin Speaker Inbound & Outbound Customer Support Location: Kuala Lumpur, Malaysia **Salary**: up to RM6000 basic Shift Timing PERMANENT NIGHT SHIFT (Supporting US market) Work Hour shift between 8pm to 8am, Monday to Sunday Working Roster 5 days per week, each shift is 9xhour...

Open for Thai who can speak, read and write Thai + Mandarin.Thai + Mandarin Speaker Inbound & Outbound Customer SupportLocation: Kuala Lumpur, MalaysiaSalary:up to RM6000 basicShift TimingPERMANENT NIGHT SHIFT (Supporting US market)Work Hour shift between 8pm to 8am, Monday to SundayWorking Roster5 days per week, each shift is 9xhour durations including...

**TITLE: SENIOR SOFTWARE ENGINEER (PRODUCTION SUPPORT, THAI SPEAKING)** **Job Summary**: - Point of contact for IT and Business stakeholders - Closely work with Offshore team in driving continuous improvements in reducing debts thru problem management framework and implementation of automation solutions **Key Responsibilities**: - 10 Years of experience...

ASEA Malaysia is looking for a talented and enthusiastic English & Bahasa Indonesian Speaking - Associate Support Executive to join our team. ASEA, a global leader in cellular health, is dedicated to providing a sustainable lifestyle by delivering high-quality health products through a direct-selling distribution model. ASEA offers first-to-market products...

Headcounts: 32 **Salary**: RM4000 (basic) + RM500 allowance (complexity) + RM200 (housing allowance) Location: KL Sentral Working Mode: 24/7 Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use...

Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. - Installing and configuring hardware and software. - Speaking to customers to quickly get to the root of their problem. - Providing timely and accurate customer feedback. - Talking customers through a series of...

Thai Speaking - Write detailed reports - with high accuracy flagging any discrepancies - Quality check files to ensure the client's specific standards are met - Strong communication skill, patience, persistence, and keyboarding skills are needed **Job Type**: Permanent **Salary**: RM2,500.00 - RM2,800.00 per month **Benefits**: - Flexible schedule -...

We are seeking a dedicated and Thai-speaking individual to join our team as a Social Media Chat Support Representative. In this role, you will be responsible for providing exceptional customer support and assistance to our customers through various social media channels. Fluency in Thai and strong communication skills in both Thai and English are essential...

Vacancy: - Chat Support - Native Thai Location: Kuala Lumpur, Malaysia **Salary**: Basic: RM4000 + Complexity Allowance: RM500 + Housing Allowance: RM200 Language: Thai + English Working Hour: 24*7 Rotational Requirement: Degree holder with at least 1 year CS experience OR Diploma with at least 5 years of experience Joining Date : 20th March,...

Vacancy: - Chat Support - Native Thai Location: Kuala Lumpur, Malaysia **Salary**: Basic: RM4000 + Complexity Allowance: RM500 + Housing Allowance: RM200 Language: Thai + English Working Hour: 24*7 Rotational Requirement: Degree holder with at least 1 year CS experience OR Diploma with at least 5 years of experience Joining Date : 20th March,...

Job Summary: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following the client's documented call flows, work processes, data entry requirements,...

RESPONSIBILITIES - Identifying correcting and advising on technical issues in the customer’s computer, mobile app, and/or video game console. - Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing. - Escalating real-time issues to client/supervisor. - Translate Thai to English and vice...

**Qualifications** - Fluent and write in Thai languages - Strong organizational and time management skills - Can communication in English, Bahasa Malay OR Chinese ( either one language) - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) **Role Description** This is a full-time, on-site role located in Kuala Lumpur for an Officer...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve...

**ABOUT THE ROLE** Are you a dynamic individual with a passion for order management and a keen eye for detail? We're seeking a highly motivated Team Lead to join our organization and lead our Order Management team with a focus on the Thai market. **Requirements**: - Diploma or degree in Finance, Business Administration, or a related field. - 2-3 years of...

**Key Responsibilities**: - **Call Prospecting**: Initiate outbound calls to potential customers to introduce products or services. - **Product Knowledge**: Acquire in-depth knowledge of the products or services being offered to effectively communicate their features and benefits. - **Lead Generation**: Identify and qualify potential leads through effective...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint...

**Specialist Technical Support - Thai Language Support** **Responsibilities of the Role**: - Assist customer and field engineers by diagnosing problems and providing resolution for technical or service-related issues. - Troubleshooting to identify hardware or software products that are defective. - Advice & educates customers through combination of...

**Key Accountabilities** - Native Thai - Able to speak and write fluently in both Englis and Thai - Technical Capability. Works under supervision, supporting standard technical queries related to a single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). - Business Awareness. Develops an understanding of...