Technical Solutions Consultant

3 months ago

KL Eco City, Malaysia Nixfon Full time

As a Technical Solutions Consultant, you will lead and facilitate the technical requirements of a project implementation. You will also be involved in pre-sales, product engineering, and customer success to help customers learn and adopt our learning technologies in their day-to-day business operations.

**Responsibilities**:

- Lead technical aspects of project and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development.
- Act as the trusted advisor to the clients, offering guidance and best practices for optimizing their use of our software solutions
- Ensure technical deliverables to clients are complete, consistent, high quality, on time, and deliver valued outcomes.
- Propose conceptual technical solutions and make changes based on the client’s feedback in an Agile environment.
- Design and develop complex data migration, plans, processes, and code.
- Manage multiple clients with technical matters, i.e. API integration, apps activation, diagrams, etc.
- Review the work done by the client or implementation consultant in order to provide guidance and feedback and anticipate issues.
- Manage company's technical matters.

**; Requirements**:
- Bachelor’s Degree in Computer Science, Information Technology, or related fields
- Experience in a consulting role and able to take a leadership role.
- Familiar with machine learning and AI, APIs, frameworks, and scripting
- Comfortable with running business process analysis
- Fluent in Bahasa Malaysia and English
- Willing to travel to visit clients.
- High emotional intelligence and strong people skills
- Independent, resourceful, self-motivated, and result-driven
- Can collaborate with teams and clients.
- A thinker, not a doer.
- Good time and stress management

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