Technical Support

4 weeks ago


Brickfields, Malaysia Career International Fos Sdn. Bhd Full time

**Responsibilities**
- You support customers with the integration of their website, their store or their account and provide assistance in solving technical challenges
- Identify content and performance potentials and advise the customer on the technical integration and improvement of processes
- Step-by-step guide to implement the Conversions API. Instructions for Direct Integration and Integration as a Platform - CAPI Gateway, CAPI Partners, CAPI for Google Tag Manager
- With diligence, you track the successes of the customers through constant monitoring

**Required skills**:

- You have completed an education in the technical field, already worked as a technical customer consultant (M/F/d) in an agency, in the help desk or as an employee in IT support?
- You have a minimum of 1 year experience in customer support.
- Previous experience with social media advertising, digital marketing and various tools such as Pixel, MS Office and electronic mail systems as well as API/SDK integration is welcome.

**Salary**: Up to RM5,000.00 per month

**Benefits**:

- Professional development

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- KL Sentral: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical Support: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Thai (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)


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