Technical Help Desk Support

As a Technical Help Desk Support Specialist, you will be the first point of contact for users seeking technical assistance. Your role involves diagnosing and resolving hardware and software issues, providing guidance on technical problems, and ensuring customer satisfaction through effective problem resolution. You will work closely with IT teams to maintain...

**Responsibilities** - You support customers with the integration of their website, their store or their account and provide assistance in solving technical challenges - Identify content and performance potentials and advise the customer on the technical integration and improvement of processes - Step-by-step guide to implement the Conversions API....

We are hiring for IT Technical Support Specialist (10 position available) Working hours: Monday to Friday (6am to 4pm) Job Responsibilities IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company,...

**Greetings!!** **We are looking for SAP Service Desk - Consultants!!** Job Title : SAP Consultant - Service Desk Job Mode: Hybrid **Job Type**: Permanent **Job Requirements**: - Minimum 5 years experience. Completed vocational training in the IT sector or a comparable qualification is an advantage, but career changers are also welcome. - Initial...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use - Assist external users of the client's technical products...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use - Assist external users of the client's technical products...

**Title: Technical Support Executive** **Normal working hour 9-6 - Mon -Fri** **Attractive salary package!** - Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems - Troubleshoot basic and routine customer issues that are technical in nature; including...

**Job Types**: Full-time, Contract Contract length: 12 months Pay: RM4,500.00 - RM5,100.00 per month **Benefits**: - Professional development Schedule: - Day shift - Early shift - Evening shift - Night shift - Rotational shift Supplemental Pay: - Performance bonus Expected Start Date: 10/04/2024

Position Title**:L**1.5 Technical Helpdesk Support Location : Kuala Lumpur, Malaysia Department: Contact Centre / Inbound Supervisor: Team Leader Position Overview: The L1.5 Technical Helpdesk Support Specialist at IEIT will provide advanced technical support for server and storage systems to on-site engineers. This role requires diagnosing complex...

**Overview**: **Salary**: 7,000 MYR ~ 7,700 MYR**Industry**: Call Center- Learn and understand Local IT Infrastructure and security process for affiliate companies - Strong communication skills with HQ Technical Support and Local ITs from affiliate companies especially in technical aspect - Responsible for supporting Local ITs who manage affiliate...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. Essential Functions/Core Responsibilities - Assist...

**IT Fresh Grad in Vietnam or Technical Support Experienced are Welcomed! Native Vietnamese !** Primary Job Functions as per SOW: - Provide technical phone support to customer - Use problem solving skills and product knowledge to remotely resolve Customer's technical queries in a timely manner - Activate engineer for onsite repair with part recommendation...

As a Telco Technical Support Specialist, you will play a crucial role in ensuring our customers receive top-notch technical assistance for our telecom products and services. Your primary responsibility will be to provide expert support, troubleshoot technical issues, and deliver exceptional service to our valued customers. **Key Responsibilities**: -...

**Job Summary**: As a Telco Technical Support Specialist, you will be the backbone of our customer service, ensuring seamless connectivity for our users. Your primary responsibility is to provide exceptional technical support to our customers, addressing inquiries related to telecommunications services, troubleshooting issues, and delivering world-class...

Job Description: **Responsibilities**: 1. Actively engage with customers using social media channels 2. Use Japanese language proficiency to reach out to new and existing customers to offer sales support and technical assistance. 3. Respond to inquiries and technical issues related to the products and services we offer. 4. Listen closely and gather...

: This position has primary responsibility for triaging and servicing assigned cases in accordance to Procurri & Customer SLAs. DUTIES AND RESPONSIBILITIES: - Accept open cases that are assigned by Queue Manager.Manage assigned open cases providing customer resolution within the SLA, i.e. providing responses, and updates. - Ensure case data and case...

**B2B Sales**: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations. **DUTIES AND RESPONSIBILITIES**: - You support customers with the integration of their website, their store or their account and...

Responsible for resolving staff and customer technological questions that need technical support. - Excellent written and verbal communication skills - Able to clearly communicate technical concepts to both technical and non-technical audiences - Handle L1 Incidents, Service requests and triaging incidents - Extract ad-hoc reports based on Customer...

**Your Responsibilities** - Accountable for closing customer inquiries regarding company products/services, customer's accounts and provide additional clarifications as requested by customers - Responsible for adding/updating/reviewing rich media functionality in Ads - Creates layout templates, gallery uploads, component testing, functionalities testing,...

Help new Instapay customers complete documentation, explain product features and benefits and to generally enable them to get started on Instapay mobile platform for transactions. - Responsible for building rapport and relationships with the customers in a professional manner. - To take ownership and initiative to complete customer’s follow up or direct...