Level 1.5 IT Help Desk Support 4oct

As a Technical Help Desk Support Specialist, you will be the first point of contact for users seeking technical assistance. Your role involves diagnosing and resolving hardware and software issues, providing guidance on technical problems, and ensuring customer satisfaction through effective problem resolution. You will work closely with IT teams to maintain...

**JOB REQUIREMENTS**: - Minimum Degree or higher in information technology, computer science or relevant fields. - At least 2 years of experience in the IT helpdesk field, troubleshooting computer hardware/software server. - Ability to resolve server-related operational, configuration, and installation issues. - Proficiency in using Microsoft Office...

**Greetings!!** **We are looking for SAP Service Desk - Consultants!!** Job Title : SAP Consultant - Service Desk Job Mode: Hybrid **Job Type**: Permanent **Job Requirements**: - Minimum 5 years experience. Completed vocational training in the IT sector or a comparable qualification is an advantage, but career changers are also welcome. - Initial...

Position Title**:L**1.5 Technical Helpdesk Support Location : Kuala Lumpur, Malaysia Department: Contact Centre / Inbound Supervisor: Team Leader Position Overview: The L1.5 Technical Helpdesk Support Specialist at IEIT will provide advanced technical support for server and storage systems to on-site engineers. This role requires diagnosing complex...

**Responsibilities** - You support customers with the integration of their website, their store or their account and provide assistance in solving technical challenges - Identify content and performance potentials and advise the customer on the technical integration and improvement of processes - Step-by-step guide to implement the Conversions API....

**Overview**: **Salary**: 7,000 MYR ~ 7,700 MYR**Industry**: Call Center- Learn and understand Local IT Infrastructure and security process for affiliate companies - Strong communication skills with HQ Technical Support and Local ITs from affiliate companies especially in technical aspect - Responsible for supporting Local ITs who manage affiliate...

We are hiring for IT Technical Support Specialist (10 position available) Working hours: Monday to Friday (6am to 4pm) Job Responsibilities IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company,...

Help new Instapay customers complete documentation, explain product features and benefits and to generally enable them to get started on Instapay mobile platform for transactions. - Responsible for building rapport and relationships with the customers in a professional manner. - To take ownership and initiative to complete customer’s follow up or direct...

Help new Instapay customers complete documentation, explain product features and benefits and to generally enable them to get started on Instapay mobile platform for transactions. - Responsible for building rapport and relationships with the customers in a professional manner. - To take ownership and initiative to complete customer’s follow up or direct...

Calling all social media enthusiasts and customer service superstars! We're on the hunt for exceptional Chat Support Representatives to join our dynamic team at a cutting-edge technology company. If you're passionate about helping others, have a knack for solving problems, and love engaging with people online, this is your chance to make a real...

**Overview**: **Salary**: 7,500 MYR ~ 7,500 MYR**Industry**: Call Center- Main role- Respond sincerely from the end user's perspective to various inquiries from end users. - Accurately and promptly resolve inquiries from end users. - Manage inquiries and service requests and devise solutions for them. - Centrally manage the entire flow from the opening to...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following clients documented call flows, work processes, data entry requirements, and complaint...

**Job Function**: Sales coordinator/Admin/Receptionist/Secretary - ** Industry**: Trading Firm - ** Job Description**: - Support sales member - follow up delivery schedule with customers & suppliers. - Call to Client to get information about current situation of Client and for Promotion(No Target) - Monitor inventory, prepare inventory report. - Issue...

Are you a dynamic individual fluent in Vietnamese and passionate about providing exceptional customer support? We are seeking a talented Chat Support Representative to join our team and elevate our customer service experience to new heights. As a crucial member of our support team, you will play a pivotal role in assisting and engaging with our diverse user...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...

**Overview**: **Salary**: 5,000 MYR ~ 6,000 MYR**Industry**: Utilities Setting up an accounting system (SQL) independently - e-invoicing implementation. Develop and maintain effective internal accounting processes and procedures. Maintain control over bookkeeping functions to include preparation and review of information posted to ledgers as needed. Input...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project documented call flows, work processes, data entry requirements, and complaint...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project documented call flows, work processes, data entry requirements, and complaint...

We are seeking an exceptional Native Japanese-speaking Chat Support Navigator to join our dynamic team at a cutting-edge technology company. Your primary mission will be to provide exceptional customer service and support to our valued users, ensuring a seamless and satisfying experience on our platform. **Responsibilities**: - Provide real-time chat...