Sales Operations Analyst

3 months ago


Shah Alam, Malaysia HPMT Industries Sdn. Bhd. Full time

To lead in collecting, interpreting and analysing sales data which can be used to identify trends, patterns and insight to help promote a better decision making
- To generate report with the data obtained to which can be used to monitor sales progress and in identifying area for improvements more accurately
- Managing and maintaining the CRM system, ensuring accurate data entry; through managing user access, trouble-shoot issues and implementing best practices
- To help identify inefficiencies in sales processes and workflow through continuous improvement plan of the Process Optimisation
- To assist in the development of sales forecast and planning through new and historical data
- Working closely in cross-functional teams. Taking the role as a liaison between sales and other departments to resolve issues, gathering feedback and driving process improvement

**; Requirements: - Education and Experience**:

- Bachelor Degree in Business Management, Marketing, Statistics or equivalent
- Analytical, objective driven, and professional in appearance
- Able to prepare reports and working papers
- Resourceful, independent, hardworking and proactive
- Independent and mature in decision making and able to justify accordingly
- Team player, open to feedback and able to build on other’s ideas



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