Inside Sales Business Analyst

2 weeks ago


Shah Alam, Malaysia TIME dotCom Berhad Full time

The Work Life:
**Business analysis**:

- To support Wholesale Business Team ('Wholesale') by producing timely and insightful reports.
- To update periodical or develop ad-hoc Wholesale Sales and business analysis reports / dashboards
- To be part of the supporting team for Annual Operation Plan, Budgeting & Forecasting, KPIs, marketing campaign
- To support the division and upper management by providing trends and analysis for decision makings including any other ad-hoc research / analysis related to Wholesale
**Wireless Commercial business support**:

- Submission of Sales Order ('SO') / variation memos as and when required
- Monitoring and tracking of SOs (daily) and CM performance vs target (weekly)
- Ensure billing/invoicing are accurate and tallies to Master Agreement/Contract/LOO
- Customer Dispute management and tracking:

- To support Wholesale - Wireless Commercial in tracking and managing pending disputes
- To identify and resolve disputes issues which arise during monthly customer dispute meetings
- To escalate if support is required from direct report
- Maintaining an organized / accessible file system for record keeping and access by sales team if required
**Any other ad-hoc support to direct report as required from time to time**
All You Need:

- Bachelor's Degree (major in Accounting/Finance/Statistics/Engineering preferred)
- At least 5 - 7 years of related working experience
- Attention to details, analytical and have the ability to think out of the box and provide meaningful insights
- Proficient in MS Excel, Powerpoint, Word
- Good English communication skills



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