Spclst, Segment Strategy

8 months ago

Kuala Lumpur, Malaysia RHB Banking Group Full time

Working Hour
- Regular Hours
- Monday - Friday- Business Area
- Community Banking- Location
- Malaysia - Kuala Lumpur- Description

**Primary Objective**:

- Develop customer segmentation strategies in alignment with overall Group Community Banking strategy
- Identify bundling and cross-selling opportunities for customers (all segments) and develop plan
- Identify segment benefits proposition plan (incl. providing strategic inputs & ensuring alignment in Strategic alliances across Tribes) for all customer segments and handle segment specific strategic alliances
- Develop, plan and execute segment propositions and business strategies in alignment with overall Group direction.

**Key Responsibilities**:

- **Market and Competitive Analysis**:

- Understand the behaviours/ preferences of different segments, and understand customers from life-cycle perspective by performing market research and competitor benchmark.
- Lead research and customer data analytics to shape the Bank’s customer acquisition and growth strategies by delivering fact based insights and recommendations for Segment Heads/ Product Owners.
- **Segmentation, Strategic Planning and Performance Tracking**:

- Understand/evaluate the life-time value of customers within the segments of Mass Market, Mass Affluent & Affluent with an actionable plan.
- Be the key driver/co-drive to launching proposition initiatives/projects and implementing business strategies for all segments (Mass Market, Mass Affluent & Affluent) in alignment with Group directives to achieve the targets.
- To create/co-create Personas/Profiles within Segments (Mass Market, Mass Affluent, Affluent) with a purpose of relevant targeting on propositions/ products.
- Develop, plan and implement business strategies to achieve portfolio growth in terms of customer number/profitability and improved overall customer experiences.
- Ensure all initiatives/ projects/ campaigns are tracked to achieve respective objectives
- To practice RHB Bank/Group standards for initiatives/ projects to ensure adherence to guidelines.
- **Collaboration**:

- Liaise and manage key stakeholders such as Retail Distribution, Channels, Finance, Digital, Product Owners and Marketing, etc to facilitate the development and implementation of initiatives and projects.
- **Presentation and Reporting**:

- Discover findings and insights to provide recommendation that is clear and compelling.
- To collate financial information, status of current initiatives/projects, and translate it to updates input to any management presentation materials.
- **Continuous Improvement**:

- Identify areas for improvement in a strategic approach on existing or new initiatives to better drive efficiency, effectiveness and growth of business for all/ focused segments.
- Requirements

**Requirements**:

- Prior experience on Product Management and knowledge of Retail Banking is an advantage.
- Strong background of Project Management, Customer Journey Management, Customer Segmentation, Stakeholder Management and Persona/Profile management, views on Customer Centricity would be an added advantage.
- Possess eye for details, analytical thinking skills and ability to translate ideas to implementable actions.
- Effective interpersonal and communication skills especially to stakeholders.
- Proficient in MS Office Suites (e.g. MS Power Point, MS Excel, MS Word, etc).
- Able to work in a fast-paced dynamic environment, multi-task effectively and under pressured timelines with a sense of urgency in an agile method.
- Ability to self-organise, work independently, eager to learn, strong sense of discipline and a team-player.
- Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

  • Sales and Commercial Leader Consulting Services

    6 months ago

    Kuala Lumpur, Malaysia GE Vernova Strategy Full time

    Essential Functions/Responsibilities: - Drives business development in the region, delivering orders targets - Execute the commercial strategy in the region, focusing on customer segmentation, differentiation, and key stakeholder access. - Execute the growth strategy of Consulting Services with a focus on Asia), via consulting engagements aligned with the...

  • Segment Sales Team Lead

    3 months ago

    Kuala Lumpur, Malaysia Maxis Full time

    Are you ready to get ahead in your career? - We want to empower you to turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. -...

  • Spclst, Employee Exprnc

    6 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Human Resource- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: Develop and execute effective strategies and initiatives around the RHB employee value propositions to drive employee engagement, productivity and fulfilment to create a workplace in which every employee...

  • Segment Leader, Womens Health Ultrasound

    6 months ago

    Kuala Lumpur, Malaysia GE HEALTHCARE Full time

    **Job Description Summary**: GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier...

  • Snr Spclst, Family Protection

    4 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours Monday - Friday- Business Area - Insurance- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Optimise existing end-to-end customer journeys and improve the customer experience. Ensure consistency in journey design when multiple squads impact the same customer journey - Lead the overall ideation and...

  • Lead Media Strategy

    6 months ago

    Kuala Lumpur, Malaysia YM Global Technologies Full time

    Job Information Work Experience - 4-5 years Industry - Marketing City - Kuala Lumpur State/Province - Wilayah Persekutuan Kuala Lumpur Country - Malaysia Zip/Postal Code - 50050 We are looking for a dynamic talent to provide **Lead Media Strategies** will develop plans & strategies, functional insights, architecting value & operating model...

  • Assoc Spclst, Buss Bkg

    6 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Marketing- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Manage the marketing communication roll-out plan conforming to the Bank’s Corporate Identity and various regulatory requirements. - Manage the coordination between product / business owners and creative &...

  • Assistant Vice President, Corporate Segment

    6 months ago

    Kuala Lumpur, Malaysia Mercer Full time

    Company: Marsh - Description: **Assistant Vice President, Corporate Segment** **What can you expect?** **What is in it for you?** - Career Development and Training Opportunities - Explore opportunities to work on regional and global projects - Conducive Smart Office work environment **We will count on you to**: - Report directly to the Corporate &...

  • Assistant Vice President, Corporate Segment

    6 months ago

    Kuala Lumpur, Malaysia Marsh Full time

    **Company**: Marsh **Description**: **Assistant Vice President, Corporate Segment** **What can you expect?** **What is in it for you?** - Career Development and Training Opportunities - Explore opportunities to work on regional and global projects - Conducive Smart Office work environment **We will count on you to**: - Report directly to the Corporate &...

  • Assistant Vice President, Corporate Segment

    6 months ago

    Kuala Lumpur, Malaysia Marsh & McLennan Companies Full time

    **Company**: **Description**: **Company**: Marsh **Description**: **Assistant Vice President, Corporate Segment** **What can you expect?** **What is in it for you?** - Career Development and Training Opportunities - Explore opportunities to work on regional and global projects - Conducive Smart Office work environment **We will count on you to**: -...

  • Manager, Mass

    3 months ago

    Kuala Lumpur, Malaysia Affin Bank Full time

    Manager, Mass & Special Segment, Cards Product **Create the future with Affin! You too can make a difference.** We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference. - Manage...

  • Director, Small Business Segment, Product

    6 months ago

    Kuala Lumpur, Malaysia Mastercard, Inc. Full time

    Director, Small Business Segment, Product Management, South East Asia **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial...

  • Customer Strategy

    6 months ago

    Kuala Lumpur, Malaysia AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And as part of our...

  • Manager - Hlisb (Deposit & Segmentation)

    6 months ago

    Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Manager - HLISB (Deposit & Segmentation) **If you are looking to excel and make a difference, take a closer look at us...** **Key Responsibilities and Accountabilities** **Functional (job responsibilities)** - Develop and implement comprehensive growth strategies in deposit balances, margin optimization and new customers aimed at achieving 5 years' deposit...

  • Contact Strategy Analyst

    3 months ago

    Kuala Lumpur, Malaysia Maxis Full time

    Are you ready to get ahead in your career? - We want to empower you to turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. -...

  • Director, Small Business Segment, Product

    7 months ago

    Kuala Lumpur, Malaysia Mastercard Transpay Full time

    Mastercard Transpay Kuala Lumpur, MalaysiaPosted 21 hours ago Permanent Competitive **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals,...

  • Internship - Strategy New Business Development

    6 months ago

    Kuala Lumpur, Malaysia INSTAPAY TECHNOLOGIES SDN. BHD Full time

    **Qualifications**: - Currently enrolled in a Bachelor's degree program, preferably in Business Administration, Management, or a related field. - Strong organizational and time management skills. - Excellent communication skills, both written and verbal. - Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) - Ability to maintain professionalism...

  • Strategy and Business Development Manager

    6 months ago

    Kuala Lumpur, Malaysia Ably Resources Limited Full time

    Permanent Kuala Lumpur Posted 1 hour ago Our reputable renewable energy client is looking for Strategy and Business Development Manager for their Specialty Chemicals Department. **Job Scope**: - Lead and manage the delivery of specialty chemicals business strategies, portfolio, business development and stewardship for company’s Specialty Chemicals...

  • Director of Revenue Strategy

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24069325 **Job Category** Revenue Management **Location** W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Oversees a team of revenue management associates for a set of hotels and...

  • Business Strategy, Assistant Manager

    6 months ago

    Kuala Lumpur, Malaysia SOCAR Mobility Malaysia Full time

    Are you a talented and driven problem solver who would like to join our team in Kuala Lumpur? Someone with a startup mentality, who is capable of integrating into a multicultural team? SOCAR aims to change the way people in South East Asia move around by becoming the biggest car-sharing platform in South East Asia. We are currently the biggest player in...