Operation-admin. Assistant

4 months ago


Subang Jaya, Malaysia Top Speed Auto Care Sdn Bhd Full time

DUTIES & RESPONSIBILITIES

Operation Administrator General Job Scope:

- Greets customers at the cashier window in a pleasant and professional manner.
- Generate invoices for work that have been completed.
- Receives cash, credit card and e-wallet payments from customers; records amount received.
- Makes change and issues receipts to customers.
- Provides cash refunds or credit memorandums to customers for returned merchandise.
- Reconciles cash drawer daily.
- Refers customers who have questions about the work performed, additional maintenance, or repairs etc. to the service advisor or other appropriate individual.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Maintains and files repair orders, parts invoices and others documents.
- Works with department manager to keep abreast of new products and services offered, their features and value, and any changes in price.
- Maintains a professional appearance.
- Keeps work area neat and clean.
- Performs other duties as assigned.

Work Remotely
- No

Pay: From RM2,500.00 per month

**Benefits**:

- Gym membership
- Maternity leave
- Opportunities for promotion

Schedule:

- Fixed shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Administrative: 1 year (preferred)

**Language**:

- English (preferred)


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