Operation-admin. Assistant
7 months ago
DUTIES & RESPONSIBILITIES
Operation Administrator General Job Scope:
- Greets customers at the cashier window in a pleasant and professional manner.
- Generate invoices for work that have been completed.
- Receives cash, credit card and e-wallet payments from customers; records amount received.
- Makes change and issues receipts to customers.
- Provides cash refunds or credit memorandums to customers for returned merchandise.
- Reconciles cash drawer daily.
- Refers customers who have questions about the work performed, additional maintenance, or repairs etc. to the service advisor or other appropriate individual.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Maintains and files repair orders, parts invoices and others documents.
- Works with department manager to keep abreast of new products and services offered, their features and value, and any changes in price.
- Maintains a professional appearance.
- Keeps work area neat and clean.
- Performs other duties as assigned.
Work Remotely
- No
Pay: From RM2,500.00 per month
**Benefits**:
- Gym membership
- Maternity leave
- Opportunities for promotion
Schedule:
- Fixed shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Administrative: 1 year (preferred)
**Language**:
- English (preferred)
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