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Customer Engagement Specialist

2 months ago

Shah Alam, Malaysia Cycle & Carriage Bintang Berhad Full time

**Responsibilities**:

- Meet and greet customers
- Assigning customers to available executives
- Attending to telephone calls & inquiries
- Monitor selected activities e.g test drive and demo car movement
- Updating database
- Preparation of reports and related documents
- Assist in CSI and CRM activities
- Assist in administrative duties

**Job Requirement**:

- Minimum Certificate or Diploma in any discipline preferably in Hospitality/ Hotel Management or similar disciplines
- Possess some working experience in front-line (Front-desk/ Customer facing) ie from retail or hotel industries preferred. **Fresh graduates, are encouraged to apply.**:

- Pleasant outlook & personality with good communication and interpersonal skills
- Ability to conversation English.

**Job Type**: Permanent

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Rotational shift
- Weekend jobs

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you able to work on rotational weekends including Sat/ Sun and PH days?

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