Guest Services Assistant

JOB FUNCTIONS 1. Attend daily briefing conducted by F&B Supervisor or Assistant Manager and be updated with daily hotel occupancy and guest count, daily VIPs list and regular guest, outlet's table reservation and any special service request / setting required. 2. Complete opening and closing duties as per outlet's Standard Operating Procedures, including but...

**Job Overview**: We are seeking a creative and customer-focused individual to join our team as a Photobooth Guest Service Associate. As a Photobooth Guest Service Associate, you will be responsible for ensuring the smooth operation of our photobooth services at events, creating a fun and memorable experience for our clients and their guests. This role...

**Genting Malaysia Berhad** Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With over 50 years of experience...

Genting Malaysia BerhadGenting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.With over 50 years of experience and...

**Genting Malaysia Berhad** Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With over 50 years of experience...

Operated by Ion Delemen Hospitality Sdn Bhd, a subsidiary of the NCT Group of Companies (NCT), Grand Ion Delemen Hotel, Genting Highlands is one of the best resort destination hotels in Malaysia you should work at! Wake up everyday to a spectacular mountain view of Titiwangsa Range from 6,000 feet above sea level before kick-starting your work. Featuring 611...

Are you passionate about customer service? Join our team as Guest Service Assistant and bring your passion for exceptional customer care to life! **Responsibilities**: - Greet and welcome the guest. - Handle calls (related to hotel reservation, limousine booking, theme park tickets, resorts events, etc). - Handle membership registration - Perform...

JOB FUNCTIONS 1. Attend daily briefing conducted by F&B Supervisor or Assistant Manager and be updated with daily hotel occupancy and guest count, daily VIPs list and regular guest, outlet’s table reservation and any special service request / setting required. 2. Complete opening and closing duties as per outlet’s Standard Operating Procedures, including...

We are looking for guest service executive based at our hotel front desk in Genting Highland. Accommodation can be provided.Job scope: Welcome guests upon check in and registration Responding to guest/tenant enquiries on chat and calls Assisting guests and troubleshooting the issues they face during their stay Update pricing of room rate daily Maintaining...

We are looking for guest service executive based at our hotel front desk in Genting Highland. Accommodation can be provided. Job scope: - Welcome guests upon check in and registration - Responding to guest/tenant enquiries on chat and calls - Assisting guests and troubleshooting the issues they face during their stay - Update pricing of room rate daily -...

Operated by Ion Delemen Hospitality Sdn Bhd, a subsidiary of the NCT Group of Companies (NCT), Grand Ion Delemen Hotel, Genting Highlands is one of the best resort destination hotels in Malaysia you should work at Wake up everyday to a spectacular mountain view of Titiwangsa Range from 6,000 feet above sea level before kick-starting your work. Featuring 611...

Telemarketing and liaising with guest request and assists with Casino Ops function. - Assist players with booking reservations pertaining to guest entertainment, dining, and other services. - Assist Operations team with the booking of Hotel, Limousine, restaurant reservations and all other request for patrons. - Process all guest requests and complaints and...

Operated by Ion Delemen Hospitality Sdn Bhd, a subsidiary of the NCT Group of Companies (NCT), Grand Ion Delemen Hotel, Genting Highlands is one of the best resort destination hotels in Malaysia you should work at! Wake up everyday to a spectacular mountain view of Titiwangsa Range from 6,000 feet above sea level before kick-starting your work. Featuring 611...

Responsibilities To organize the Genting Lounge effectively and to ensure smooth operations daily. To provide relevant information to customers on Johor Premium Outlets. To manage daily operation requirements of Genting Lounge. To attend to daily administrative work e.g. opening and closing at Genting Lounge. To assist in walk – in guest registration. To...

Responsibilities To organize the Genting Lounge effectively and to ensure smooth operations daily. To provide relevant information to customers on Johor Premium Outlets. To manage daily operation requirements of Genting Lounge. To attend to daily administrative work e.g. opening and closing at Genting Lounge. To assist in walk – in guest registration. To...

Handle guest complaint - Assist in guest request ( in the aspect of F&B service, front office and butler service) Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is...

Handle guest complaint - Assist in guest request ( in the aspect of F&B service, front office and butler service)Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is...

**Job Summary: - Operations** **[HOSTEL WILL BE PROVIDED]** The Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties. **Job Responsibilities: - Operations** - Welcome customer in a warm and friendly...

**Job Summary: - Operations** **[HOSTEL WILL BE PROVIDED]** The Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties. **Job Responsibilities: - Operations** - Welcome customer in a warm and friendly...

**Responsibilities**: - Responsible for the smooth operation of the hotel - To be fully aware of the hotel’s emergency procedures with regard To safety of guests and employees - Responsible for handling requests and complaints from guests - Ensure that all employees are constantly updated on accurate hotel information - To Ensure the front of the hotel is...