Guest Service Assistant

5 months ago


Genting Highlands, Malaysia SEEK Select Malaysia Full time

Are you passionate about customer service? Join our team as Guest Service Assistant and bring your passion for exceptional customer care to life

**Responsibilities**:

- Greet and welcome the guest.
- Handle calls (related to hotel reservation, limousine booking, theme park tickets, resorts events, etc).
- Handle membership registration
- Perform work-related tasks as and when delegated by Superiors.

What you will get from us:

- **Training provided** with subsidy for 21 days.
- **Double pay** for working on holidays
- **Triple pay** for working on leave days
- **Career progression**

What you will be beneficial of
- **Free accommodation** and **meal** provided.
- Access to free facilities.
- Stress relief during working hours through access to facilities and more exciting benefits.
- Annual Leave
- Medical Benefits

**Requirements**:

- **At least 6 months** of related experience
- **Mandarin speaker **as they need to deal with guest from China and Taiwan.
- Fresh graduates with no working experience are welcomed to apply
- Pleasant appearance with good interpersonal and communication skills.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM2,700.00 - RM3,500.00 per month

**Benefits**:

- Gym membership
- Meal provided
- Professional development

Schedule:

- Day shift
- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Yearly bonus

Application Question(s):

- Can I know your nationality?

**Language**:

- mandarin (preferred)



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