Customer Service Representative

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Responsibilities**: - Investigate root causes of issues faced by shipper or consignee and provide an accurate resolution. - Make outbound calls to consignee or shipper to follow up on cases. - Update statuses of issues on CRM. - Perform any other duties assigned from time to time. **Job requirements** - Education: Minimum STPM / Diploma in any studies. -...

The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...

**About Us**: Join our vibrant team as a **Customer Service Representative **and embark on an exciting journey with our rapidly expanding E-commerce brand! We're dedicated to providing exceptional service to our customers, and we need your enthusiasm and dedication to help us achieve our goals! **Position Overview**: As a **Customer Support...

Position Overview: We are seeking a highly motivated and customer-oriented individual to join our team as an Outbound Customer Service Representative at Maxis. This position requires fluency in Mandarin language skills to cater to our Mandarin-speaking customer base. As an Outbound Customer Service Representative, you will play a crucial role in providing...

**Responsibilities**: - Work on traces that originates from service station and other countries. - Create Outbound traces and follow up necessary. - Make outbound calls to follow up on the trace and escalation case. - Update and sending daily report. - Standby to clear any task that management have assign for earlier work hours. - Investigate root causes of...

**Responsibilities**: - Work on traces that originates from service station and other countries. - Create Outbound traces and follow up necessary. - Make outbound calls to follow up on the trace and escalation case. - Update and sending daily report. - Standby to clear any task that management have assign for earlier work hours. - Investigate root causes of...

**Position: Customer Service Representative** **Tenure: Permanent** **Location: Bandar Sri Damansara, Kuala Lumpur** **Working Hour: 9AM-6PM** **Salary: RM 2500 - RM 3500** **Responsibilities**: - Update account maintenance and assist to ensure of the subscription benefit customer care. - Assist to get feedback on the Customer Satisfaction Score...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

Clients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing...

Clients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing...

**Job description** Clients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services,...

DUTIES & RESPONSIBILITIES 1.Answering product and service questions; suggesting information about other products and services, mainly in logistics field 2.Resolves product or service problems by clarifying the customer's complaint; 3.Coordinate and monitor logistics operations via Air, sea and land for domestic/international destinations with customers,...

Attend to all manner of customers’ queries, purchase order and delivery. - Provide prompt and appropriate solutions to any problems faced by customers. - Support any other ad hoc or administrative duties as assigned related to customer service from time to time. Job Requirements - Ability to multi-task, prioritize and manage time effectively. - Able to...

**Our Role** We are currently recruiting for a Customer Service Representative to be based at our Asia Pacific headquarters in Kuala Lumpur, Malaysia. This role will play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. You will be responsible for capturing orders, providing...

**Integrity Malaysia **is a foreign investment company - Jasa Integritas Malaysia Sdn Bhd - that has a proud history in Malaysia. Our business is to provide services related to the prevention, detection and investigation of fraud. Our services include employment background screening, business investigation, compliance, whistleblowing systems, mystery...

JOB PURPOSE - The incumbent will be assisting the Customer Service Executive and Assistant Manager, to assigned daily scheduled delivery order with appointed transporter on daily delivery structure included management commitment to continuous process and quality improvement. Its professional ability and experience to maintain positive relationships with...

Clients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Clients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing...