Customer Support Executive

**DUTIES & RESPONSIBILITIES** - Responsible for providing customer support and services. - Serves as first point of contact for customer and inquiries for after sales activities. - Schedules and coordinates travel for Service Engineer to support customers. - Manage warranty record and claims during warranty period. - Handle customer complaints and work with...

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

Provide great customer experience via an engaged, personal, courteous, welcoming, caring, professional, and enthusiastic fashion to all customers. - Be a true brand ambassador by living the brand values in each customer interaction. - Demonstrate cultural awareness and sensitivity when interacting with customers and colleagues from all over the world. -...

**The company** Our client is a growing multinational integrated supply chain solutions company. The company has managed large and complex supply chains across multiple industries. The company provides integrated supply chain and network solutions. Reporting to the Sales Support Lead/Manager in Singapore, the Sales Support Executive will support sales and...

Objectives: - The Marketing Manager will report to the local Managing Director for Southeast Asia and a matrix reporting to Global Marketing Function in the headquarters to ensure that all marketing activities are delivered on time and budget and are of commercial focus with measurable return of investments. - Key success factor to the role is the ability...

Support service parts inventory management. - Maintain balanced inventory consistent with service requirement and targets. - Support inventory forecasting and ordering - Ensure timely parts stock-up for new models via recommendation from technical team. - Update and maintain spare parts pricing. - Process orders from parts distributors. - Support technical...

**Job Summary**: As a Customer Service Executive, you will be playing a crucial role in ensuring the smooth and efficient operation of our customer service department. **Responsibilities**: 1. Customer Management - Respond swiftly and professionally to any questions, issues, and complaints from customers. - Provide product information and guidance to...

**Requirements**: - Minimum Diploma or higher. - Fluent in English & Bahasa Malaysia - Preferably with outspoken personality. - Presentable outlook and personality. - With Customer Service experience is added advantage - Computer Literate**Responsibilities**: - Liaise with customers by telephone or in person to provide information about products or...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Job Description**: The Client Support Executive will provide immediate support to traders, back office personnel, support staff, and IT teams to ensure the highest level of customer satisfaction and smooth trading operations. This role requires a motivated team player who can understand instructions, efficiently rectify and solve problems, and work...

**Responsibilities**: - Professionally handle high volume of inquiries from clients and customers - You will be accountable for meeting individual (KPIs) and team goals - Understand and deliver business strategies and improve customer services through the execution of self-service - Continuously identify work process improvements and be able to materialize...

**Position: Customer Support Executive** **Tenure: 6 months contract (Renewable basis/Converted to Permanent)** **Salary: RM 2000 - RM 2500 (Depending on experience)** **Location: Petaling Jaya** **Responsibilities**: - Manage large amounts of incoming call (Inbound calls) - Provide information and troubleshooting to subscriber or dealer in a proper...

This role is to differentiate us from the market by providing customer personalized approach and services as Business Support Team set up from local area. The support and contribute to the commercial team objective of customer retention and development of the assigned Area Sales Development Group customers by attending to customer's requirement and work...

Be responsible to support day-to-day operations in warehouse. - Plan and coordinate with customer service teams to ensure timely operations (shipments clearance and delivery) execution. - To ensure all inventory transaction are completed within the timeline and maintain stock accuracy. - Following up on outstanding payments and answering customer queries. -...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

Responsible for all marketing support related task. - Update new products, promotions, flyers and videos on company Website. - Manage and upload new Product videos on YouTube. - Schedule and draft post for new products, promotions, reply enquiries and comments daily on Facebook. - Manage and monitor marketing gift inventory and prepare for roadshow and...

The Customer Support Manager is customer focused, technology savvy and forms part of our Global Customer Support team. The role requires strong communication skills, experience in providing customer support and strong technical skills, having aptitude to troubleshoot issues, identify workarounds and solutions, as well as juggle several tasks at a time. The...

**Responsibility**: - Assist in configuration printer, network and hardware - Perform installation services of software - Handling cases that have been assigned and completed within the planned timeline - Provide continuous technical support - Employ a high level of interpersonal and communication skills to move beyond user’s frustrations and solve...

**ROLE SUMMARY**: As the Business Support Coordinator at ULD Logistics & Distribution Sdn Bhd, you will be responsible to execute and facilitate the daily operations of the company. You will be assisting to coordinate personnel and processes to achieve the effective communication, negotiation, customer-oriented approach and distribution of goods to ensure...

**Key Responsibilities**: - Monitor preparation of draft K1 documentation and explanation to consignee or shipper. - Respond to Customer’s enquiry based on feedback from Customs Agent on a timely manner. - Provide administration support between Customer and Gateway team. - Ensure duty collections on shipment prior Customs Clearance. - Prepare, follow-up,...