Customer Support

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

Provide great customer experience via an engaged, personal, courteous, welcoming, caring, professional, and enthusiastic fashion to all customers. - Be a true brand ambassador by living the brand values in each customer interaction. - Demonstrate cultural awareness and sensitivity when interacting with customers and colleagues from all over the world. -...

**Customer Support (Junior/ Entry level)** **Great career development with international fulfillment company** **Responsible**: - Proactively follow up with customers to confirm order upon deliver. - Provide exceptional customer service by addressing seller inquiries and concerns. - Ensure the shipment process is successfully delivered to customer. -...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

Able to handle basic accounting & Microsoft office - Able to train and support computerised accounting system - Own transport and willing to travel - Good communication skills - Fresh graduates are encouraged to apply

**Requirements**: - Minimum Diploma or higher. - Fluent in English & Bahasa Malaysia - Preferably with outspoken personality. - Presentable outlook and personality. - With Customer Service experience is added advantage - Computer Literate**Responsibilities**: - Liaise with customers by telephone or in person to provide information about products or...

**Responsibilities**: - Professionally handle high volume of inquiries from clients and customers - You will be accountable for meeting individual (KPIs) and team goals - Understand and deliver business strategies and improve customer services through the execution of self-service - Continuously identify work process improvements and be able to materialize...

**Job Scope**: - ** Order Processing**: Assist customers managing returns or exchanges, ensuring accuracy and efficiency throughout the process. - ** Feedback Management**: Gather and analyze customer feedback to identify trends, preferences, and areas for improvement, sharing insights with relevant teams to enhance products and services. - ** Relationship...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

**Position Title: Customer Support (Japanese)** Training will be provided after joining, tailored to each individual's level of understanding, so please rest assured. The contract is renewed annually, with many instances of renewal based on performance. The dress code is flexible, and internal events are held to create a vibrant work environment for our...

The Night Fruits Dessert and Gift Shop Retail Assistant plays a key role in ensuring exceptional customer service and maintaining the smooth operation of our fruits dessert and gift shop. As a Night Fruits Dessert and Gift Shop Retail Assistant, you will assist customers in selecting and purchasing products, handle cash transactions, maintain inventory...

Nature of Business: IT service and solution provider Location: Sime UEP Industrial Park Subang, Subang Jaya (Must have own transport) Position: Customer Support in IT Salary Range: RM2100-RM2500 (Salary starting based on qualification) Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm) **Kemasukkan segera/ 1 bulan notis...

For registration please WhatsApp 014-630 8901 **Position**: - Lazada Customer Service **Location**: - Bangsar South **Working day**: - 5 Days a week **Salary**: - RM3000 **Job Brief**: - **The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the...

To provide first level and second level support for all incidents and requests tickets submitted by the IT end-users - Performing remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue reported by the customer. - Guide through the problem-solving process encompassing desktop-related...

Job Responsibilities - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

As an Operation Support Manager, your primary responsibility would be to ensure the smooth and efficient functioning of operations in the company. An Operation Support Manager will be responsible for managing the overall operations process and supporting the development of the business. KPI & KEY RESPONSIBILITIES Customer Support and Satisfaction KPI:...

**The company** Our client is a growing multinational integrated supply chain solutions company. The company has managed large and complex supply chains across multiple industries. The company provides integrated supply chain and network solutions. Reporting to the Sales Support Lead/Manager in Singapore, the Sales Support Executive will support sales and...

Mondays to Sundays: 6 days a week (1 day rest) Work hours: PM Shift 5.00pm-1.00am (shift hours may be varied based on company's operational needs) Based in Subang Jaya, USJ Heights HQ **JOB DESCRIPTION** - Prepare Fruits Gift, snacks, desserts & other delectables - Take and fulfil Customer Order (offline retail & online) - Update Master Excel list of...

**The company** Our client is a growing multinational integrated supply chain solutions company. The company has managed large and complex supply chains across multiple industries. The company provides integrated supply chain and network solutions. Reporting to the Sales Support Lead/Manager in Singapore, the Sales Support Executive will support sales and...

Location : Subang Jaya Salary : RM 2800 - 3500 - Sales administrative support to the sales team - Follow up on enquiry and sales quotation and manage client expectation with sales personnel - Ensure all sales process and orders are handed over and briefed seamlessly to freight customer service. - Liaise with other logistics partners to provide value added...