Customer Support

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

Customer Support for Travel PartnersWe're seeking a skilled Customer Support Specialist to join our team at ENGINEERINGUK. As a Lodging Partner Liaison, you will be responsible for providing exceptional customer service and support to travel partners.Key Responsibilities:Respond to customer inquiries via phone, chat, and email in a timely and professional...

1. Manage and maintain close relation with customers, OEM and other potential stakeholders for successful management of the company contracts and key accounts. 2. Prepare and lead commercial and contractual negotiations with OEMs and Customers. 3. Ensure Customer's requirement and expectations are met. Guaranty Customer's satisfaction. 4. Ensure contract...

**DUTIES & RESPONSIBILITIES** - Responsible for providing customer support and services. - Serves as first point of contact for customer and inquiries for after sales activities. - Schedules and coordinates travel for Service Engineer to support customers. - Manage warranty record and claims during warranty period. - Handle customer complaints and work with...

1. Manage and maintain close relation with customers, OEM and other potential stakeholders for successful management of the company contracts and key accounts. 2. Prepare and lead commercial and contractual negotiations with OEMs and Customers. 3. Ensure Customer's requirement and expectations are met. Guaranty Customer's satisfaction. 4. Ensure contract...

Provide great customer experience via an engaged, personal, courteous, welcoming, caring, professional, and enthusiastic fashion to all customers. - Be a true brand ambassador by living the brand values in each customer interaction. - Demonstrate cultural awareness and sensitivity when interacting with customers and colleagues from all over the world. -...

Duties and ResponsibilitiesCustomer Communication: Maintain professional relationships with customers, providing them with the necessary support and updates on their orders or inquiries.Sales Support: Assist in organizing sales meetings, product demonstrations, or client visits.Requirements and PreferencesEducation: Basic understanding of sales and marketing...

**Key Responsibilities**: - Monitor preparation of draft K1 documentation and explanation to consignee or shipper. - Respond to Customer’s enquiry based on feedback from Customs Agent on a timely manner. - Provide administration support between Customer and Gateway team. - Ensure duty collections on shipment prior Customs Clearance. - Prepare, follow-up,...

**Responsibilities**: - Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits. - Drive up selling and cross selling on top core online product with the goal to increase revenue. - Take up selling and cross on top core online product with the goal to increase revenue. - Take the extra mile to engage...

**Job Summary**: As a Customer Service Executive, you will be playing a crucial role in ensuring the smooth and efficient operation of our customer service department. **Responsibilities**: 1. Customer Management - Respond swiftly and professionally to any questions, issues, and complaints from customers. - Provide product information and guidance to...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

Answering phones from customers professionally and responding to customer inquiries and complaints. - Provide troubleshooting to ensure that customers are able to get the services that they subscribed to. - Ability to identify the root cause of the issue that the customer is facing and provide a logical solution. - Improves system performance by identifying...

Support service parts inventory management. - Maintain balanced inventory consistent with service requirement and targets. - Support inventory forecasting and ordering - Ensure timely parts stock-up for new models via recommendation from technical team. - Update and maintain spare parts pricing. - Process orders from parts distributors. - Support technical...

**Requirements**: - Minimum Diploma or higher. - Fluent in English & Bahasa Malaysia - Preferably with outspoken personality. - Presentable outlook and personality. - With Customer Service experience is added advantage - Computer Literate**Responsibilities**: - Liaise with customers by telephone or in person to provide information about products or...

**Responsibilities**: - Professionally handle high volume of inquiries from clients and customers - You will be accountable for meeting individual (KPIs) and team goals - Understand and deliver business strategies and improve customer services through the execution of self-service - Continuously identify work process improvements and be able to materialize...

Able to handle basic accounting & Microsoft office - Able to train and support computerised accounting system - Own transport and willing to travel - Good communication skills - Fresh graduates are encouraged to apply

_**Nature of Business: IT service and solution provider**_ - **Location: Industrial Park Subang, Subang Jaya (Prefer have own transport)**_ - **Position: Junior Account AR**_ - **Salary Range: RM2,400- RM2,700 (range for Fresh grads| 1-3years experience)**_ - **Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)**_ Job description: -...

_**Nature of Business: IT service and solution provider**_ - **Location: Industrial Park Subang, Subang Jaya (Prefer have own transport)**_ - **Position: Account Executive - AR**_ - **Salary Range: RM3,500- RM4,500 (Above RM4,500 can consider | 4- 6 years exp)**_ - **Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)**_ Job...

**Job Scope**: - ** Order Processing**: Assist customers managing returns or exchanges, ensuring accuracy and efficiency throughout the process. - ** Feedback Management**: Gather and analyze customer feedback to identify trends, preferences, and areas for improvement, sharing insights with relevant teams to enhance products and services. - ** Relationship...

[RN] Our client is 1 of the biggest telco in Malaysia. WHY join us? 1. Basic Salary + Allowances + Commissions (up to RM5000) 2. All benefits covered 3. Good performance to be converted to permanent The Tele Call Center Customer Support Representative is responsible for handling customer inquiries via telephone and providing information and assistance...