Manager, Hc Enterprise

5 months ago


Kuala Lumpur, Malaysia Malaysia Airlines Full time

**Reports To**:
Senior Manager, HC Enterprise

**Role Purpose**:
This position is responsible to lead, manage and enhancing the HC Enterprise operational activities and efficiency, meeting the pre-set service level and customer experience by implementing and adhere to the Group Human Capital Corporate Policy and in a timely and quality manner throughout the Organisation.

**Key Accountability**:

- 1. Assess the HC Enterprise functions towards improved process flows including automation and digitalization
- 2. Develop and lead a high-functioning team with a focus on operational discipline and efficiency, automation of deliverables, and enhancing the customer experience
- 3. Collaborate with HC process owner to develop and maintain an up-to-date Group Human Capital Corporate Policy to deliver a consistent experience to all MAG employees
- 4.Coordinate with HCBP and relevant unit on the issues highlighted by the business unit.
- 5. Investigate and analyze any findings of non-compliance to GHC policies and procedures among employees and/or BU
- 6.Provide timely, accurate and effective support, coaching and feedback to peers and business units in executing and managing their HC-related issues

**Qualification & Experience**:

- Undergraduate degree in business or business-related (Finance, Business, Human Capital, etc)
- Experienced as HR generalist/specialist, with 3-4 years supervising experience, focusing

**Skills & Knowledge**:

- Able to manage requirements of diversed stakeholders
- Customer oriented with strong management and conflict resolution skills
- Demonstrate project management and organisational skills
- Knowledge of related field, industry trends and current issues


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