Brand Key Account Manager

3 weeks ago

Kuala Lumpur, Malaysia Crea Full time

CREA’s mission is to power brand through digital commerce to reach the booming, digital savvy, Millennial and Gen Z consumers in Southeast Asia. The e-commerce business model is evolving fast. Today simply knowing how to list, ship and manage digital payments is not enough to differentiate brand online.

At CREA, our objective is to build the most relevant Millennial and Gen Z beauty, fashion, and lifestyle brand portfolio in South East Asia, leveraging on a growing multi-billion dollar market demand.

CREA has quickly become the number one player in the beauty and fashion digital sales space, empowering our teams through in-house technology and experts from across industries.

The successful Brand Key Account Manager will be a part of CREA Commercial team, making an impact on the Brand’s success. This multi-tasking role will require a strong self-starter mindset as you will be responsible to operate the backend in the responsible category and ensuring the brand’s success is equal to your success.

In this role, you will explore the world of e-commerce business operations & strategies from the very beginning of the process till you see the success and how to overcome the challenges of your responsible brands.

**Growing your brand portfolio through joint business planning by**:

- Preparing joint business plan and driving weekly/monthly/quarterly performance reviews against targets
- Advising your brands on go to market strategy for new product ranges
- Planning promotional campaigns and coordinating execution with Onsite Managers
- Supporting brand marketing engagement including onsite brand visibility, online marketing strategy and co-marketing efforts on social media and offline

**Managing daily engagement with your large brand accounts by**:

- Managing price competitiveness, assortment, and stock availability
- Working with cross-functional teams to resolve any issues impacting brand performance on all platforms (operations, fulfilment services, marketing, finance etc.)
- Conducting regular analysis on sales, traffic, conversion, and customer funnel. Deriving and sharing insight to guide promotional and marketing input
- Discussions and execution with platform on campaigns and well as visibility management and submissions

**Qualification**:

- At least 2 years of experience, preferably in within ecommerce or industry field.
- Bachelor’s Degree in Economics, Social Studies, Business Administration is preferred.
- Experience with e-commerce or with FMCG/Fashion/Beauty/Skincare background will be considered a plus.
- Strong passion to initiate new ideas, implement new processes with strong passion to Start Up environment
- Willing to get hands dirty as individual contributor & team player
- Ability to meet deadlines and good brand negotiation and management skills to seek for most right solutions to clients
- Ability to work autonomously in a highly demanding and often ambiguous environment, with strong attention to detail and exceptional organizational skills
- Strong analytical skills
- Great English communication skills (both oral and written) are a must
- Mastery of MS Office (especially Excel and PowerPoint) is a must.

**Equal Opportunities**:
We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at CREA is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics

You will learn, grow, conquer challenges, have fun, meet like-minded people from different cultures and walks of life (no 2 days are ever the same and that’s a part of the adventure), at the same time, you will be rewarded, recognized and heard. We will develop a career structure that meets your ambition and goals.

Attractive remuneration and good career development opportunities awaits you if you have what we are looking for.

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