#694- Chinese Speaking M365 Technical Advisor

2 weeks ago


Kuala Lumpur, Malaysia Upwork Full time

**Company Description**
Upwork is the world's largest marketplace and we support businesses connecting them with Independent talent from all across the globe.

One of our clients; an American multinational technology company, is in search of an **Chinese speaking** **M365 Technical Advisor.**

We are seeking a skilled and experienced Microsoft 365 Technical Support Advisor - Engineer to gather insights, detect bugs and feature improvements and create guidelines and readiness for new products. **This position requires 40 hours availability per week (Monday-Friday) either from 1 AM-9 AM UTC.**

The Microsoft 365 Technical Support Advisor - Engineer will also provide technical support and advice to our customers and help them with the New Product Playbook.

**What You'll Do**:

- Track information on DfM and ADO (Azure DevOps) and manage customer

cases based on their severity.
- Handle critical cases with 24x7 monitoring, working closely with a team of

engineers.
- Drive customer satisfaction and insights, making them our key performance

indicators.
- Gather insights, identify bugs, propose feature improvements, and contribute to

guidelines, wiki links, FAQs, and readiness documentation for new products.
- Provide top-notch technical support and advice to customers using the New

Product Playbook.

**Qualifications**

**What You'll Bring**:

- Strong technical expertise in Microsoft 365 identity, including licensing, group

management, MDM strategies, Hybrid Azure AD, AD Premium, and EMS

features.
- Deep understanding of Graph and security fundamentals
- Ability to effectively communicate and collaborate with Premier, S500, and VIP

customers
- Experience working with Microsoft stakeholders, TA, and CSAM
- Experience in Case handling with experience in DFM
- Ability to work as a Quality evaluator and provide soft skills training.
- Analytical thinker and problem solver.
- Excellent communication and collaboration skills.

**Device Specifications**:

- Computer that is not joined to another company’s domain, neither managed by

any remote management - inventory systems or tools
- Windows 10 Pro (latest updates installed)
- Minimum of 8 GB Ram (16 is recommended)
- Core i3 processor (i5 is recommended)
- Minimum of 256GB Hard disk (256 SSD is recommended)
- LAN (local access network) required
- For security requirements, freelancers will not connect to the provided systems

and tools using WiFi.
- A minimum of 10 Mbps Internet connection with equal download & upload speed

(20 Mbps is recommended)
- No 3rd-party antivirus software installed
- Microphone/headset with background noise canceling (not a phone headset)
- Webcam, preferably compatible with Windows Hello Technology

Why Choose Us:
the team to ensure timely and effective case resolution.
- Be a part of innovation and customer satisfaction to various large organizations.

**Additional Information**
Why join the team?

Work with a fortune 500 company

Join a community of passionate technical experts

Work with futuristic M365 products



  • Kuala Lumpur, Malaysia Upwork Full time

    **Company Description** One of Upwork's largest clients, a **fortune 500 technology company**, is in search of a self-driven, engaging** English speaking M365 Technical advisor** consultant with knowledge of M365 products. - These questions will come through chats and phone calls. **Qualifications** - Advisory or technical implementation experience - Strong...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Upwork Full time

    Company DescriptionOne of Upwork's largest clients, a fortune 500 technology company, is in search of a self-driven, engaging English speaking M365 Technical advisor consultant with knowledge of M365 products. These questions will come through chats and phone calls.Qualifications Advisory or technical implementation experience Strong consultative skills in a...


  • Kuala Lumpur, Malaysia ADI Group Asia Full time

    Technical Skills for **Exhange Online**: - Exchange Online - Security Optimization Assessment/ Remediation. - Mailbox auditing, DMARC, Global Administrators review, Spam Filter Policy, Malware Filter and 3rd Party Management. Technical Skills for **One Drive SharePoint Online**: - M365 E3/E5 Features/ Security - Microsoft Viva - Microsoft Yammer -...


  • Kuala Lumpur, Malaysia Esync software services Sdn Bhd Full time

    **Open for local Malaysian and expats residing in Malaysia** About the Role We are looking for someone with a broad technical background who has strong working knowledge of the core Microsoft 365 technologies but who also has in-depth knowledge of Software Deployment using SCCM and has experience in migrating devices to Intune ( Endpoint managemet) They...


  • Kuala Lumpur, Malaysia JAC Malaysia Full time

    Location: - Kuala Lumpur- Specialisation: - Business Process Outsourcing & Global Business Service- Salary: - MYR 84,000 - 96,000 (Annual)- Reference: - PR/156929- Contact details: - Shuya Looi- Job published: - March 11, 2024 13:48**Responsibilities**: - Learn and understand Local IT Infrastructure and security process for affiliate companies. - Strong...


  • Kuala Lumpur, Malaysia JAC Malaysia Full time

    Location: - Kuala Lumpur- Specialisation: - Business Process Outsourcing & Global Business Service- Salary: - MYR 84,000 - 96,000 (Annual)- Reference: - PR/156929- Contact details: - Shuya Looi- Job published: - March 11, 2024 13:48**Responsibilities**: - Learn and understand Local IT Infrastructure and security process for affiliate companies. - Strong...


  • Kuala Lumpur, Malaysia GrowthFn Full time

    **Position Summary** The role of Office365 Technical Consultant Must be experienced, having a strong technical problem solving skills in Operating systems or Servers, SharePoint & Exchange experience will be an added advantage. Additionally, experience working with a different environment as a global administrator will be preferred. Excellent customer...


  • Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **Desired Competencies (Technical/Behavioral Competency)** - Have experience with full administrator access rights in managing Active Directory (Azure/On-prem) and M365 (E3 & E5 License) - Support existing backend infrastructure including Active Directory domain & M365 portal as administrator - M365 products (Word/ Excel/ PowerPoint/ Outlook/ SharePoint/...

  • Sr Partner Advisor

    4 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

    Do you have development manager experience, and are you seeking a new job in Malaysia? Cognizant is recruiting a Sr Partner Advisor/Development Manager, and the role comes with an excellent salary and benefits package. Note: this role is suitable for multilingual applicants who can speak English, Bahasa, Chinese, Mandarin, Korean, Cantonese, and Thai.As a Sr...

  • Sr Partner Advisor

    2 months ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

    Do you have development manager experience, and are you seeking a new job in Malaysia? Cognizant is recruiting a Sr Partner Advisor/Development Manager, and the role comes with an excellent salary and benefits package. Note: this role is suitable for multilingual applicants who can speak English, Bahasa, Chinese, Mandarin, Korean, Cantonese, and Thai.As a Sr...


  • Kuala Lumpur, Malaysia JAC Malaysia Full time

    Location: - Kuala Lumpur- Specialisation: - Business Process Outsourcing & Global Business Service- Salary: - MYR16,800 (Daily)- Reference: - CR/156903- Contact details: - Rebecca Lourdes- Job published: - March 06, 2024 10:31- Have experience with full administrator access rights in managing Active Directory (Azure/On-prem) and M365 (E3 & E5 License) -...


  • Kuala Lumpur, Kuala Lumpur, Malaysia JAC Malaysia Full time

    Location: Kuala Lumpur Specialisation:Business Process Outsourcing & Global Business ServiceSalary: MYR 84, ,000 (Annual) Reference:PR/ Contact details: Shuya Looi Job published: March 11, :48Responsibilities: Learn and understand Local IT Infrastructure and security process for affiliate companies. Strong communication skills with HQ Technical Support and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    Desired Competencies (Technical/Behavioral Competency) Have experience with full administrator access rights in managing Active Directory (Azure/Onprem) and M365 (E3 & E5 License) Support existing backend infrastructure including Active Directory domain & M365 portal as administrator M365 products (Word/ Excel/ PowerPoint/ Outlook/ SharePoint/ Teams/...

  • Technical Consultant

    3 weeks ago


    Kuala Lumpur, Malaysia Softenger (Malaysia) Sdn Bhd Full time

    **Office 365 Technical Consultant / Technical Advisor** **Position Summary** The role of Office365 Technical Consultant Must be experienced, having a strong technical problem solving skills in Operating systems or Servers, SharePoint & Exchange experience will be an added advantage. Additionally, experience working with a different environment as a global...


  • Kuala Lumpur, Malaysia SoftwareOne Full time

    Job Function: Field Sales The role: At SoftwareOne we are looking for Sales Professionals that model a positive mindset and remain curious in all activities that they are involved in. Professionals that seek to maintain a joint-venture relationship with our customers, partners and internal support teams. Professionals who have a curious mindset and a hunger...


  • Kuala Lumpur, Malaysia SoftwareOne Full time

    Job Function: Field Sales The role: At SoftwareOne we are looking for Sales Professionals that model a positive mindset and remain curious in all activities that they are involved in. Professionals that seek to maintain a joint-venture relationship with our customers, partners and internal support teams. Professionals who have a curious mindset and a hunger...

  • Partner Advisor

    3 weeks ago


    Kuala Lumpur, Malaysia Cognizant Full time

    Do you have Partner Advisor experience, and are you seeking a new opportunity in Malaysia? Cognizant is seeking a flexible, full-time Partner Advisor and the role comes with an attractive salary and benefits package. In your first few weeks in this Partner Advisor role, you can expect to: - Explain client technical products/solutions and value proposition...


  • Kuala Lumpur, Kuala Lumpur, Malaysia JAC Malaysia Full time

    Location: Kuala Lumpur Specialisation:Business Process Outsourcing & Global Business ServiceSalary: MYR16,800 (Daily) Reference: CR/ Contact details: Rebecca Lourdes Job published:March 06, :31Have experience with full administrator access rights in managing Active Directory (Azure/On-prem) and M365 (E3 & E5 License) Support existing backend infrastructure...

  • Partner Advisor

    2 weeks ago


    Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

    Do you have Partner Advisor experience, and are you seeking a new opportunity in Malaysia? Cognizant is seeking a flexible, full-time Partner Advisor and the role comes with an attractive salary and benefits package. In your first few weeks in this Partner Advisor role, you can expect to: - Explain client technical products/solutions and value proposition...

  • Technical Advisor

    4 weeks ago


    Kuala Lumpur, Malaysia Puratos Full time

    Join the Magic Our Mission At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities....