Customer Service

2 weeks ago


Bandar Utama, Malaysia Al-Futtaim Full time

**Job Scope**:

- Respond to online platform, calls, SMS etc
- Salesforce CRM System and maintain database
- Appointment scheduling
- Follow up with patients

**Requirements**:

- At least a Diploma
- At least 2 Year(s) of working experience in the related field
- Must be able to **READ & TYPE in MANDARIN, ENGLISH & BM** as the position
- needs to deal with Live Chat inquiries

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM4,800.00 per month

**Benefits**:

- Maternity leave

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Bandar Utama: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (required)



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