Customer Services

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Job descriptions/ responsibilities**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and among colleagues. - Provide excellent frontline service with professionalism. **Requirements**: - Share a positive attitude with fellow colleagues. - Fresh graduates/Entry level applicants are encouraged to...

Respond to customer inquiries within the agreed response time - Resolve customer inquiries through our support channels - Provide relevant service recovery, support, and recommendations to customers - Support customers on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution -...

**SALARY PACKAGE** Basic salary **:RM2,400.00 - RM3,000.00** Language Allowance **:RM500.00** - _Only required to speak in Mandarin ; not required to have any write up in Mandarin_ Shift Allowance **:RM300.00** (Maximum) Quarter KPI Incentive **:RM 1,200.00 to RM1,800.00** (Min to Max) OT Allowance : _Applicable based on the business requirements._ -...

**About Our Client** Our client is a Service Solutions Provider (SSP) specialising in tailoring effective solutions for service-centric organisations to enhance their profitability, productivity, efficiency and control. They are dedicated to Empowering Solutions Through Services to help their clients to achieve their strategic business objectives. They...

1. Represent us as our Customer Service touch point in a Multinational Company. 2. Training will be provided. 3. Inbound Calls only. No Sales or Telemarketing. 4. 5 Working Days a week. 8.15am -5.15pm. (No shift) 5. Medical and PA Coverage 6. Monthly and Yearly Bonus. 7. Must be able to Communicate in Bahasa Malaysia and English. 8. Must be willing to learn...

Primary Details Time Type: Full time Worker Type: Employee Responsible for customer service and resolving customer enquiries to ensure that client satisfaction is achieved in accordance to the Company’s policies and procedures and protocol. **Responsibilities**: - Provide information on the company’s products or services and generate interest in the...

About the role: Assist CS manager to overseeing the quality of service provided to customers to ensure that BC’s responsibilities as seller to the customer are fulfilled, with the goal of increasing customer satisfaction. Ensure timely internal deliverables contributing to contract fulfillment.    Key Responsibilities includes: Customer...

About the role: Assist CS manager to overseeing the quality of service provided to customers to ensure that BC’s responsibilities as seller to the customer are fulfilled, with the goal of increasing customer satisfaction. Ensure timely internal deliverables contributing to contract fulfillment.    Key Responsibilities includes: Customer...

Contract Position - Malaysia Citizen - 20years - 40years - Rotational Shift (3 Shift) - Willing to relocate to Menara PKNS Petaling Jaya or Georgetown. - Good communication in Bahasa Malaysia and English (Basic English) - Help to solve customer problems. - Maintain good communication with customers from various channels. - Record every interaction with the...

Customer Service Executive **Location**:Petaling Jaya, 10, MY, 47800At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food...

**Millennium Technology Services (MTS),** headquartered in Singapore, is a global provider of world-class business solutions and IT services. With a strong focus on serving multinational corporations, MTS caters to over 90 Fortune 500 clients across the globe. Our commitment extends to 15 countries, where we operate through 24 business entities. While our...

Maintaining a positive, empathetic and professional attitude toward customers at all times. -Responding promptly to customer inquiries. -Communicating with customers through various channels. -Acknowledging and resolving customer complaints. -Knowing our products inside and out so that you can answer questions. -Communicating and coordinating with colleagues...

**Position**: Customer Service Executive **Work location **:Petaling Jaya, Selangor **Industry **:Paper Merchant Company (Printing, Packaging, Publishing and Stationery) **Salary Range**: RM 2,500 - RM 3,500 **Working Hours **:Monday - Friday / 8.30 a.m - 6 p.m **Responsibilities** - To attend customers enquiries and handle customers’ complaints to ensure...

**Job Summary** Responsible for overseeing shipment inquiries, processing bookings, ensuring routing compliance and coordinates with internal divisions for cargo projection. This role requires a well-rounded skill set, combining logistics expertise with strong customer service and communication abilities to ensure the efficient and effective management of...

**Position **:Customer Service Executive **Work location **:Petaling Jaya, Selangor **Industry **:Paper Merchant Company (Printing, Packaging, Publishing and stationery) **Salary range **:RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the...

GrowthFnThe Role• Handling all inbound calls and live chat pertaining to customer general enquiries, complaints,  comments, feedback, and other raising issues related to the company's products.• To exceed customers' expectations in terms of customer service and accurate information.• Work in a team to achieve the required KPI elements and SLA.•...

**MAIN PURPOSE OF ROLE** - Responsible for the day to day consignment operations of a customer service and strive for Total Customer Satisfaction (TCS) by resolving internal and external customer inquiries and serve as the primary link between the company, distributor and customers. Responsibilities include processing and monitoring to ensure that...

**Job description** **Responsibilities**: **Customer Engagement and Booking Assistance**: - Address customer inquiries, offer travel recommendations, and ensure a seamless booking process. - In later stages, extend support to our new platform, offering a broader range of holiday activities and destination-focused offerings across Asia. - Assist customers...

NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement,...