Customer Services

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

**Customer Service Support (Junior/ Entry level)** **Great career development with international fulfillment company** **Responsible**: - Initiate outbound calls to existing sellers to confirm orders. - Provide exceptional customer service by addressing seller inquiries and concerns. - Ensure adequacy of sales-related resources or materials. Inform clients...

**Customer Service Support (Junior/ Entry level)** **Great career development with international fulfillment company** **Responsible**: - Initiate outbound calls to existing sellers to confirm orders. - Provide exceptional customer service by addressing seller inquiries and concerns. - Ensure adequacy of sales-related resources or materials. Inform clients...

Respond to customer inquiries within the agreed response time Resolve customer inquiries through our support channels Provide relevant service recovery, support, and recommendations to customers Support customers on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution...

Customer Service Support (Junior/ Entry level)Great career development with international fulfillment companyResponsible: Initiate outbound calls to existing sellers to confirm orders. Provide exceptional customer service by addressing seller inquiries and concerns. Ensure adequacy of salesrelated resources or materials. Inform clients of unforeseen delays...

All are Cantonese, Mandarin and English speaking, MUST be able to read and write in in both Traditional Chinese and EnglishRequirements: Required language(s): Cantonese, Mandarin & English (Read and write). Minimum 1 year experience in Customer Services field (call center is advantageous) Good presentation & negotiation skills with the ability to customize...

Customer Support (Junior/ Entry level)Great career development with international fulfillment companyResponsible: Proactively follow up with customers to confirm order upon deliver. Provide exceptional customer service by addressing seller inquiries and concerns. Ensure the shipment process is successfully delivered to customer. Respond customers on...

Responsibilities: Deliver excellent facetoface customer service. Ability to communicate effectively with customers and among colleagues. Provide excellent frontline service with professionalism.Requirements: Share a positive attitude with fellow colleagues. Fresh graduates/Entry level applicants are encouraged to apply. Friendly and approachable, service...

Job descriptions/ responsibilities: Deliver excellent facetoface customer service. Ability to communicate effectively with customers and among colleagues. Provide excellent frontline service with professionalism.Requirements: Share a positive attitude with fellow colleagues. Fresh graduates/Entry level applicants are encouraged to apply. Friendly and...

JOB SUMMARYWe are looking for Retail Customer Service to provide excellent customer service and meet sales target for our Telco retails.JOB RESPONSIBILITIESAssist walk-in customers, present, and promote XOX products and services to existing and prospective customers.To provide good customer service to the customers by being proactive to approach customers,...

**Customer Care & Services (Junior/ Entry level)** **Basic + KPI Bonus** **Great career development with international fulfillment company** **Responsible**: - Contacting potential or existing customers to inform about products - Proactively follow up with the delivery status as well as any inquiries and concerns. - Inform customers of unforeseen delays or...

Full job descriptionAll are Cantonese, Mandarin and English speaking, MUST be able to read and write in in both Traditional Chinese and EnglishRequirements: Required language(s): Cantonese, Mandarin & English (Read and write). Minimum 1 year experience in Customer Services field (call center is advantageous) Good presentation & negotiation skills with the...

Responsibilities Support both front and back office operations. Keep track of received data and source documents Contact preparer of source documents to resolve questions, inconsistencies,missing data, etc. Sort and prepares documents for imaging Correct captured data accurately in a predetermined data entry system Manage processed and unprocessed documents...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

REQUIREMENTS: Possess good interpersonal skills and empathetic nature. No work experience required but must be willing to learn and adapt. Working experience in customer service, healthcare or hospitality industry is an added advantage. Preferably nonexecutive and executives specializing in Customer Service or equivalent. Full time positions only.-...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Full job description** **Job Purpose**: This position is responsible to provide customer service, service information and resolving problems for members and merchants on Sunway Super App program for Sunway Malls (Sunway Pyramid). **Duties**: **Member Recruitment** - Encourage new membership sign up by promoting at strategic locations in the mall - To...