Customer Services

1. To ensure operational adequacy at the check-in counter or at the gate. 2 Prepare a flight for check-in or gate duties. 3 Process passenger and baggage in accordance to set procedures and airline requirement. 4 Prepare and control airline documentation. 5 Manage passenger load and process flow. 6 Communicate necessary information to passenger and...

This job is about helping customers with inquiries and complaints through phone, chat, or email. You might like this job because you get to resolve issues and provide excellent service while maintaining positive interactions.Full-Timefew days agoJob DescriptionHandles and responds to customer enquiries and complaints through phone, online chat and/or...

**Requirements**: - Customer service experience - Willing to work on Public Holiday - Willing to work in Bandar Sunway **Responsibilities**: - Call customer and appoint schedule - Perform after sales service - Prepare and submit complaint report to the management **Benefits**: - Will be discussed

This job is for a Customer Service QA Analyst role for Mandarin speakers. You might like this job because it involves monitoring, analyzing data, improving customer service quality, and driving workflow efficiencies.ResponsibilitiesRegular monitoring of performance and compliance to the company standards and policies by the agents.Facilitate the definition...

**Position title : Customer Service Executive** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To handle all customer enquiries and requests promptly, accurately and professionally. - Identify troubleshooting technical issues. - To meet service targets by achieving both service and productivity level by ensuring...

**Position title : Customer Relations Unit - OAS (Online Assisted Service)** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To meet service targets by achieving both service and productivity level by ensuring that all enquiries are answered within the service level. - Handling incoming calls and enquires from...

Full Name: - Age : 19-35 - Preferred Date For Walk-In Interview: **Requirements**: - SPM & above - Experience in Customer Service or Sales related jobs or work in a Call Centre are encouraged to apply - Able to speak & write in Bahasa Malaysia & English - Able to start immediately **Duties & Responsibilities** - Professionally interact with customers via...

We are seeking a Quality Assurance Customer Service Expert to join our team at Daythree Business Services Sdn Bhd. The successful candidate will have a Bachelor's degree qualification and above, with a minimum of 1 year of working experience in Service Quality or call center. Excellent communication and data analysis skills are required.DutiesRegular...

Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations - Follow up and resolve customers complains and ensure it is close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity - Ensure efficient...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Responsibilities**: - Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.**Benefits**: - EPF -...

**JOB DESCRIPTION** - Act as an interface to communicate and coordinate with internal parties and customers from time to time to ensure smooth running of back - office functions. - Handle KYOCERA customer inquiries and resolve customer problems by phone call or assign technician for visit within the time frame with a focus on service excellence and first...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Provide introductory information to prospective and new customers. - Acknowledge and resolve customer's complaints, concerns, and issues in a timely and effective manner. - Provide accurate information about products and services to customers. - Collaborate with other departments to ensure customer satisfaction and resolve customer issues. - Handle customer...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...

Are you looking for a job with a good and friendly company culture and colleagues who are passionate to work alongside you as a team? Look no further and join us! We are a reputable Chiropractic & Physiotherapy Company that is expanding our Customer Care department and are looking for CUSTOMER SERVICE (Full-time) to join our ever growing family! Additional...

**Position Title: Customer Support Executive III** **Industry: Airlines/Aviation** **Location: Petaling Jaya** **Responsibilities**: - Key account for assigned customers - Manage customers' account - Provide reliable information to customers - Monitoring Turn Around Time (TAT) and On Time Delivery (OTD) as per customer contracted TAT - In case of...

Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...

A brand new opportunity for a Customer Service Agent is available at a major MNC investment bank / financial services banking group and everyone is welcome to apply! Your new company provides financial services all over the globe and to service their international customers several permanent Customer Service Agents are needed to join their dynamic team in...

Answering phones from customers professionally and responding to customer inquiries and complaints. - Provide troubleshooting to ensure that customers are able to get the services that they subscribed to. - Ability to identify the root cause of the issue that the customer is facing and provide a logical solution. - Improves system performance by identifying...