Customer Services

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Customer Service Support (Junior/ Entry level)** **Great career development with international fulfillment company** **Responsible**: - Initiate outbound calls to existing sellers to confirm orders. - Provide exceptional customer service by addressing seller inquiries and concerns. - Ensure adequacy of sales-related resources or materials. Inform clients...

1. To ensure operational adequacy at the check-in counter or at the gate. 2 Prepare a flight for check-in or gate duties. 3 Process passenger and baggage in accordance to set procedures and airline requirement. 4 Prepare and control airline documentation. 5 Manage passenger load and process flow. 6 Communicate necessary information to passenger and...

**Customer Care & Services (Junior/ Entry level)** **Basic + KPI Bonus** **Great career development with international fulfillment company** **Responsible**: - Contacting potential or existing customers to inform about products - Proactively follow up with the delivery status as well as any inquiries and concerns. - Inform customers of unforeseen delays or...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Position title : Customer Relations Unit - OAS (Online Assisted Service)** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To meet service targets by achieving both service and productivity level by ensuring that all enquiries are answered within the service level. - Handling incoming calls and enquires from...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Full job description** **Job Purpose**: This position is responsible to provide customer service, service information and resolving problems for members and merchants on Sunway Super App program for Sunway Malls (Sunway Pyramid). **Duties**: **Member Recruitment** - Encourage new membership sign up by promoting at strategic locations in the mall - To...

**Requirements**: Job Requirement: - Experienced with Excel - IT background are welcomed - Experienced with customer service **Responsibilities**: **Job Description**: - Provide customer service, answering inquiries and engaging with customer. - Direct liase with Maxpert team - Set appointment requested by the customer - Follow up with...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...

Provide introductory information to prospective and new customers. - Acknowledge and resolve customer's complaints, concerns, and issues in a timely and effective manner. - Provide accurate information about products and services to customers. - Collaborate with other departments to ensure customer satisfaction and resolve customer issues. - Handle customer...

SIMPLY FREIGHT (M) SDN BHD (LOGISTIC) - To manage export and import bookings, communicate with agents, liners, co-loaders, and service provider - To prepare shipping documents, import/export documentation - declaring and filing - Monitoring the sailing schedule and freight rate to related departments. - To liaise with shipping lines and customer on bookings...

If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - **KEX Express**! The **Customer Service - Call Center** will be **working in Subang Jaya, USJ 1 **(walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all...

DUTIES & RESPONSIBILITIES 1.Answering product and service questions; suggesting information about other products and services, mainly in logistics field 2.Resolves product or service problems by clarifying the customer's complaint; 3.Coordinate and monitor logistics operations via Air, sea and land for domestic/international destinations with customers,...

Vacancy : customer service specialist (subang Jaya) Requirement 1.2 yrs of working exp in related field 2.able to speak & read in Chinese 3.tues - Saturday (10am to 7pm) 4. Ok to work in subang 5.exp salary 2500-4000 **Benefits**: 13 month salary, 0-3 month performance bonus, 0-2 month special bonus for sales & Cs position **Job Types**: Full-time,...

Role and Responsibilities - Responsible to drive great customer experience by driving awareness and understanding of myTukar's products and services. - Responsible to handle incoming and outcoming calls as per part of myTukar Customer Experience Team and working together with on - ground sales and inspection teams to customers. - Responsible in managing...

Job description - You will become a brand ambassador for multinational automotive brand-servicing clients in Australia and New Zealand. - You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. - As well as responding to the customer you will also work...

Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...