Customer Service Officer
6 months ago
Tanggungjawab
- Mengenalpasti dan menilai keperluan pelanggan/ejen untuk mencapai kepuasan dan menyelesaikan aduan pelanggan/ejen melalui telefon, e-mel atau media sosial
- Buat LIVE Facebook/Instagram dan menjawab sebarang pertanyaan/isu/masalah yang dibangkitkan oleh pelanggan atau ejen
- Mengekalkan hubungan dengan semua bakal pelanggan dan ejen sedia ada
- Bekerjasama dengan ahli pasukan untuk mengendalikan acara/event korporat dengan professional jika diperlukan
Keperluan:
- Tiada pengalaman diperlukan
- Min. SPM
- Graduan baru dialu-alukan untuk memohon
- 6 hari bekerja
- Kerja syif (syif pagi: 9am - 5pm/ syif petang: 12.30pm-6pm, 8pm-9.30pm WFH)
**18 days Public Holidays, Staff Purchase Benefit, Yearly Bonus, Career Advancement and etc.**
Pay: RM1,500.00 - RM1,800.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Yearly bonus
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