See more Collapse

Order Management/ Sales Support Analyst(Emea

4 weeks ago

Petaling Jaya, Malaysia Ambition Full time

**Job details**:
Posted 07 March 2024

SalaryRM4500 - RM6500 per month

LocationPetaling Jaya

Job type Permanent

DisciplineGlobal Business Services

Reference271597_1709778553
- **Flexible Working Environment**:

- ** Fast Career Progression**:

- ** Attractive Remuneration Package**

A leading manufacturing multinational corporation. With a 30 billion USD worldwide market, it is looking to expand its Malaysia shared services center and hire **Order Management/Sales Support Analyst** talents. There are junior up to senior positions available across the function.

**Responsibilities**
- Handle incoming queries, incidents, change request in the areas of OTC, SAP
- EMEA Shift hours: 4pm - 1am Malaysia Hours
- Create and confirm customer orders in a timely manner, actively monitor outstanding orders, and proactively manage customer expectations.
- Send shipping instruction and complete shipping documents to logistics service providers (LSP) or customers to ensure seamless delivery to customers.
- Work closely with logistic service providers (LSP) or warehouse personnel to ensure the accuracy and timelines of the fulfilment of outbound shipments.
- Generate billing according to the established Company billing policy and comply with countries tax requirement.
- Handle product related FOC orders, returns, credit and debit memos based on requests received from Affiliate and in accordance with the compliance.
- All requests should be processed according to the established work instruction and process definition guideline, accuracy and the completeness of the creation/change request processed should be ensured.
- Recognizes and solves typical problems within team or work collaboratively with other teams to resolve issue affection cash collection/revenue recognition or raise issues that may impact the customer satisfaction.
- Support controls and regular checks to ensure compliance with internal control, standards, or rules.
- Support the delivery of service levels and KPI targets.
- Completes tasks and meet all compliance related requirements, including audit request, SOX Control and adherence to Company policies and procedures under moderate supervision.
- Actively support or participate with any project related to system enhancement, process improvement for order management with influence on accuracy, efficiency, and compliant order management process.
- Undertake other tasks that may be assigned from time to time, as required by Company Management.

**Requirement**
- Bachelor's degree in Communication, Supply Chain, IT, Engineering or any professional qualification.
- Applicants should have mínimal working experience of SAP ERP system.
- Excellent English communication skills, both written and verbal.
- Team player and willing to learn in a fast-paced environment.
- Specific entities encourage language speakers to apply, e.g. Mandarin, Japanese speakers, Korean or any European Language Speakers.

**How To Apply**

JTK Number**:JTKSM 995** | Company Registration Number**:201301019088 (1048918-T)

We have other current jobs related to this field that you can find below

  • Order Management/ Sales Support Analyst(Emea

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Ambition Full time

    Job details:Posted 07 March 2024SalaryRM4500 - RM6500 per monthLocationPetaling JayaJob type PermanentDisciplineGlobal Business ServicesReference271597_ - Flexible Working Environment:- Fast Career Progression:- Attractive Remuneration PackageA leading manufacturing multinational corporation. With a 30 billion USD worldwide market, it is looking to expand...

  • Order to Cash OTC Analyst

    2 weeks ago

    Petaling Jaya, Malaysia Ambition Full time

    **Job details**: Posted 27 February 2024 SalaryRM4200 - RM5600 per month LocationPetaling Jaya Job type Permanent DisciplineFinance & Accounting Reference271431_1708997218 - **MNC with excellent global support and training**: - ** Excellent Remuneration Package & Career Progression**: - ** Opportunity to work with multiple country** **About our...

  • Order to Cash OTC Ar Analyst

    2 weeks ago

    Petaling Jaya, Malaysia Ambition Full time

    **Job details**: Posted 24 April 2024 SalaryRM4200 - RM6000 per month LocationPetaling Jaya Job type Permanent DisciplineFinance & Accounting Reference271431_1713928353 - **MNC with excellent global support and training**: - ** Excellent Remuneration Package & Career Progression**: - ** Opportunity to work with multiple country** **About our...

  • Operations Analyst Apac

    3 weeks ago

    Petaling Jaya, Malaysia Peridot Financing Solutions Full time

    **Exciting Internal Opportunity! We are currently seeking highly motivated individuals to support our Technical Operations Analysts team. We have openings for: **1 Operations Analyst in APAC** **1 Operations Analyst in EMEA **Main Responsibilities**: - Collaborate with Product, Developers and DevOps teams to investigate and resolve reported issues - Assess...

  • Order to Cash OTC Analyst

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Ambition Full time

    Job details:Posted 27 February 2024SalaryRM4200 - RM5600 per monthLocationPetaling JayaJob type PermanentDisciplineFinance & AccountingReference271431_ - MNC with excellent global support and training: Excellent Remuneration Package & Career Progression:- Opportunity to work with multiple countryAbout our ClientOur Client is a Multi-National Company within...

  • Order to Cash OTC Ar Analyst

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Ambition Full time

    Job details:Posted 24 April 2024SalaryRM4200 - RM6000 per monthLocationPetaling JayaJob type PermanentDisciplineFinance & AccountingReference271431_ - MNC with excellent global support and training: Excellent Remuneration Package & Career Progression:- Opportunity to work with multiple countryAbout our ClientOur Client is a Multi-National Company within its...

  • Operations Analyst Apac

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Peridot Financing Solutions Full time

    **Exciting Internal OpportunityWe are currently seeking highly motivated individuals to support our Technical Operations Analysts teamWe have openings for:1 Operations Analyst in APAC**1 Operations Analyst in EMEAMain Responsibilities: Collaborate with Product, Developers and DevOps teams to investigate and resolve reported issues Assess production issue...

  • Sales Support Analyst

    2 weeks ago

    Subang Jaya, Malaysia KEX Express Malaysia Full time

    We are looking for a **Sales Analyst** to join our team. The sales analyst will be responsible for compiling and analyzing sales and market data and providing valuable feedback and actionable insights to guide sales activities: - Responsible in monitoring and evaluating sales performance through timely updates on sales report and sale data analyst. -...

  • Sales Support and Order Processing

    4 weeks ago

    Subang Jaya, Malaysia JP Training & Consultancy Asia Pacific Full time

    **Job Title: Sales Support and Order Processing Specialist** **Location**: Glenmarie (Selangor) **Job Summary**: **Key Responsibilities**: 1. Ensure the team calendar is updated and handle reporting from various departments. 2. Assist the service department and act as a contact point for retail customer inquiries. 4. Liaise with customers on hardware...

  • IT Order to Cash

    2 months ago

    Petaling Jaya, Malaysia Kimberly-Clark Full time

    IT Order to Cash (SAP SD) Functional Analyst **Job Description**: Primary Location Malaysia - Petaling Jaya Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time

  • Cc Support Office Representative

    4 weeks ago

    Petaling Jaya, Malaysia Givaudan Full time

    Step into our world of creativity and joy! CC Support Office Representative (Order Management, Mandarin Speaker) - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions....

  • Sales Support and Order Processing

    2 weeks ago

    Subang Jaya, Selangor, Malaysia JP Training & Consultancy Asia Pacific Full time

    Job Title: Sales Support and Order Processing SpecialistLocation: Glenmarie (Selangor)Job Summary:Key Responsibilities:Ensure the team calendar is updated and handle reporting from various departments.Assist the service department and act as a contact point for retail customer inquiries.Liaise with customers on hardware issues, maintenance, and repairs and...

  • Analyst in Credit Management

    2 weeks ago

    Petaling Jaya, Malaysia Siemens Energy Full time

    A Snapshot of Your Day In your role as Credit Management Analyst: Process Ownership - You will work in a team of domain experts, in which your tasks include clarification of accounting issues, analysis of errors, initiation of any necessary corrections and involvement in process improvement activities or initiatives, if needed with support from the Credit...

  • Order Handling Specialist

    3 weeks ago

    Petaling Jaya, Malaysia ABB Full time

    **Order Handling Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Order Processing Executive

    2 months ago

    Petaling Jaya, Malaysia Kingfisher Recruitment (Malaysia) Sdn.Bhd Full time

    **Responsibilities**: The Administrator will provide administrative support to the Sales and Services departments. The Administrator plays an important role in the Sales and Service departments in ensuring customer satisfaction through the accuracy and efficiency of their work. They often act as a liaison on behalf of their assigned sales & service team and...

  • Order Processing Executive

    2 weeks ago

    Petaling Jaya, Malaysia Kingfisher Recruitment (Malaysia) Sdn.Bhd Full time

    **Responsibilities**: The Administrator will provide administrative support to the Sales and Services departments. The Administrator plays an important role in the Sales and Service departments in ensuring customer satisfaction through the accuracy and efficiency of their work. They often act as a liaison on behalf of their assigned sales & service team and...

  • Business Analyst

    3 weeks ago

    Petaling Jaya, Malaysia FUJIFILM Business Innovation Asia Pacific Pte. Ltd. Full time

    **Duties & Responsibilities** - Develop and implement integrated services (non-ORS,) business strategy as part of overall Company business growth strategy with solution and services - Assist in the process of formulating and executing concrete strategy of MIF/customer base (quantity and quality) leading to sustainable business growth - Review and analysis...

  • Sales Support Admin

    4 days ago

    Petaling Jaya, Malaysia Agensi Pekerjaan MY Talent Recruit Sdn Bhd Full time

    Support Order Management Function - Order Entry, Customer Master Setup, Contract Setup, RMA Processing, Ship confirmation. - Price List updates - Raise PO for local vendor and overseas vendor - Ensure all orders are screen-thru before order entry process is performed - Data entry for Oracle Order for Sample Request as per Request Form provided by Sales...

  • Demand & Sales Support Manager

    6 days ago

    Petaling Jaya, Malaysia FrieslandCampina Full time

    The job will be supporting the functional aspect of DMS (Distributor Management System) and to ensure the quality of the secondary sales database and process compliances. DMS manager also needs to lead the DMS team at distributor site for the installation of DMS. What we ask - Degree holder majoring in MIS, Computer Information System, Business Admin or...

  • Order Management Executive

    6 days ago

    Petaling Jaya, Malaysia Konica Minolta Business Solutions Full time

    At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools. **Responsibilities**: - Responsible for managing the sales...