Cc Support Office Representative

7 months ago


Petaling Jaya, Malaysia Givaudan Full time

Step into our world of creativity and joy

CC Support Office Representative (Order Management, Mandarin Speaker)
- Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
- Feel empowered in our modern Malaysian sites. Be part of an international community made up of 250 colleagues from 14 different nationalities, where collaboration and friendship meets excellence. Every day, your passion, your creativity, and your growth will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.**Customer Care Support Office Representative - Your Future Position?**
- As a Customer Care Support Office Representative, to process orders and coordinate these to keep customers satisfied. Keen to explore? Then this could be your important customer care career move.**Core Responsibilities**
- Customer care support: receiving and entering orders into SAP, respecting order entry procedures and prioritizing where necessary.
- Encourage and liaise: part of a great customer care process is to ensure careful execution of requests. You will be, paying attention to shipping dates, label, packaging and stock holding according to customer requirements. Enhancement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification.
- Continuous improvement mindset: you will drive continuous improvement on all related processes, work instructions, and procedures to ensure on-going standardization and simplification.
- Monitoring billing process and work with stakeholder to ensure invoice are generated on a timely manner.
- You will be reporting to the Team Lead of Customer Care.

**Your professional profile includes**:

- College degree
- Experience in order management or sales support at least 1 year.
- Fluent language knowledge in English and Chinese
- A thoughtful personality with skill, customer-oriented attitude and preciseness.
- Individual contributors, Work independently, Vocal and able to share with the team. Mingle and cheerful and extrovert.
- Team work and willingness to support
- Experience with SAP is a must

**What we offer**:

- Hybrid work
- Best-in-class benefits, great compensation package, and a nurturing and progressive environment,
- Excellent opportunities for progressive learning and development
- A creative team environment that will inspire you
- Comprehensive healthcare plans
- LI-Y
- #LI-Hybrid- At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
- You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
- Every essence of you enriches our world.
- Diversity drives innovation and creates closer connections with our employees, customers and partners.
- Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.**Remote working**:Hybrid



  • Petaling Jaya, Malaysia Givaudan Full time

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and...


  • Petaling Jaya, Malaysia Givaudan Full time

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and...


  • Petaling Jaya, Malaysia Givaudan Full time

    Step into our world of creativity and joy! Customer Care Support Office Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and...


  • Petaling Jaya, Malaysia Givaudan Full time

    Step into our world of creativity and joy! Customer Care Support Office Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Emco Executives Sdn Bhd Full time

    **Responsibilities**: - Job Overview - We are looking for IT Support Representative that will be the liaison between our company and its current and potential customers.**Responsibilities**: - Assists customers by diagnosing problems and providing resolutions for technical service - Uses troubleshooting techniques and tools to identify products that are...


  • Petaling Jaya, Malaysia Lenovo Full time

    **Responsibilities**: - We are seeking enthusiastic, career-minded professionals to join our Inside Sales Team. The ideal Inside Sales Account Representative will be aggressive, goal-oriented, articulate and possess sound phone skills. - A strong personality with the desire to reach high performance goals is a must. - This position will be responsible for...


  • Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Position: Customer Service Representative** **Tenure: Permanent** **Location: Bandar Sri Damansara, Kuala Lumpur** **Working Hour: 9AM-6PM** **Salary: RM 2500 - RM 3500** **Responsibilities**: - Update account maintenance and assist to ensure of the subscription benefit customer care. - Assist to get feedback on the Customer Satisfaction Score...


  • Petaling Jaya, Malaysia drom fragrances GmbH & Co. KG Full time

    Discover Givaudan Business solutions In Buenos Aires Learn from Quentin what it takes to become a Perfumer Access the film Discover Givaudan Business Solutions in Budapest. View our office **Customer Care Support Office Team Lead**: **Customer Care Support Office Team Lead - Your future position?** **As a Customer Care Support Office Team Lead you...


  • Petaling Jaya, Malaysia TreeDots Enterprise Full time

    TreeDots is a platform that helps to redistribute unsold inventories in the F&B market from suppliers to businesses like restaurants, cafe etc. Through this platform, we aim to improve efficiency and productivity of F&B users to achieve more with less resources and preventing any unnecessary wastage. As a Customer Success Representative, you will play a key...


  • Petaling Jaya, Malaysia Teleperformance Malaysia Full time

    **Job Details** - Company: Teleperformance Malaysia - TP Code: ID-G001-D-ISR-EN-1106-November - Job Title: Inbound Sales Representative - English - Location: Petaling Jaya, Selangor, Malaysia **Job Highlights** - Consultative Selling - Fun and attractive Incentives! - Young, energetic, and supportive team! - Fun Work Environment - Diversified and inclusive...


  • Petaling Jaya, Malaysia ZOM-IN Full time

    **The day-to-day activities**: - Provide support to sales representatives by creating leads and/or opportunities or merchants - Verification of opportunities and ensuring that all documentations (e.g.: licenses, menus) are valid for smooth merchant onboarding - Coordinate with sales representatives to consolidate missing documentations (if any) - Coordinate...


  • Petaling Jaya, Malaysia OPTIMUM INFOSOLUTIONS (M) SDN BHD Full time

    **The day-to-day activities**: - Provide support to sales representatives by creating leads and/or opportunities. - Verification of opportunities and ensuring that all documentations (e.g.: licenses, menus) are valid for smooth merchant onboarding - Coordinate with sales representatives to consolidate missing documentations (if any) - Coordinate with...

  • Special Officer

    7 months ago


    Petaling Jaya, Malaysia City University Malaysia Full time

    **Job Overview**: City University Malaysia is seeking a dynamic and highly organized Special Officer to the Managing Director who will provide strategic support and assistance to the Managing Director in managing and coordinating various administrative and operational functions. The Special Officer will serve as a key liaison between the Managing Director...

  • Sales Representative

    7 months ago


    Petaling Jaya, Malaysia HMT Trade & Resources (M) Sdn Bhd Full time

    **Job Title**:Sales Representative **Location**:No. 15, Jalan 51/203A, Kawasan Perindustrian Tiong Nam, Sek 51, 46050 Petaling Jaya, Selangor **Company Overview**: - HMT Industries Sdn Bhd_ is a dynamic company committed to innovation and growth. We specialize in food packaging, lunch box, and paper printing products. Our manufacturing plant is situated...


  • Subang Jaya, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    [RN] Our client is 1 of the biggest telco in Malaysia. WHY join us? 1. Basic Salary + Allowances + Commissions (up to RM5000) 2. All benefits covered 3. Good performance to be converted to permanent The Tele Call Center Customer Support Representative is responsible for handling customer inquiries via telephone and providing information and assistance...


  • Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full time

    About the RoleWe are seeking a skilled and experienced Business Development Representative to join our sales team. As a Telesales Executive, you will play a crucial role in assisting new customers with our services and providing support to our sales team.Key ResponsibilitiesContacting potential customers who have expressed interest in our services and...

  • Officer, HR

    2 hours ago


    Petaling Jaya, Malaysia Bosch Group Full time

    Company Description **Do you want beneficial technologies being shaped by your ideas? Whether in the area of mobility solutions, consumer goods, industrial technology of energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. **At Bosch, we develop, examine and enhance new systems,...


  • Petaling Jaya, Malaysia KPMG Full time

    Customer Service Representative - Admin **Grade**: Experienced **Department**: Admin **Descriptions**: Handling administrative functions for the department Under general supervision, receives and routes in-coming calls and greets visitors at KPMG Corporate Floor and direct the guest to designated meeting rooms and serving beverages. Provides general...


  • Petaling Jaya, Malaysia Sutra Advertising Group Full time

    JOB DESCRIPTION: A brand representative interacts directly with customers throughout all phases of the sales process. (Face-to-face marketing) CRITERIA: 1. Fresh graduates are welcome (regardless any course) 2. Excellent in communication skills (in Malay and English/ Mandarin will be advantage) 3. Natural leadership skills 4. Outgoing...

  • Customer Service

    7 months ago


    Petaling Jaya, Malaysia Pacific Asiawide Corporation Full time

    Clients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing...